Top 98 Guest services leader Jobs in Omaha, Ne

Aquatics Experience Lead
Diventures —Omaha, NE
- $16 - $18 an hour
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Paid training
- Health insurance
Quick Apply
2d
Guest Services Leader
Pilot Company —Gretna, NE
- $15.00 - $22.22 an hour
- Weekends as needed
- Background check
- Military encouraged
- Computer skills
- Health insurance
- Dental insurance
Shift Leader - Hourly Pay Plus Tips! (3065)
Qdoba —Elkhorn, NE
- $17 - $18 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Wellness program
- Health savings account
Quick Apply
4d
Lead Concierege
Hillcrest Health Services —Papillion, NE
- Full-time
- Inventory management
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Recreation Leader
Hillcrest Health Services —Papillion, NE
- Full-time
- Skilled nursing facility
- Surgery
- English
- Health insurance
- Dental insurance
Quick Apply
6h
Guest Experience Lead | Regency Mall
Lululemon —Omaha, NE
- $21.50 - $24.74 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Directors (Senior Leaders)
Chick-fil-A | 72nd and Sorenson —Omaha, NE
- Up to $22 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Quick service & fast food restaurant
Quick Apply
Lead Server - Senior Living Community
Ovation —Omaha, NE
- $15 - $16 an hour
- Full-time
- Hospitality
- CPR Certification
- BLS Certification
- Health savings account
- Paid holidays
Quick Apply
Lead Counter Server
Shredders Pizza —Omaha, NE
- $19 - $25 an hour
- Part-time
- Mid-level
- Training & development
- Leadership
- Paid training
- Health insurance
Quick Apply
4d
Lead Horticulturist
Lauritzen Gardens —Omaha, NE
- $20 - $22 an hour
- Weekends as needed
- Customer service
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Trampoline Park Shift Leader- Altitude Trampoline Park Omaha
Altitude Trampoline Park —Omaha, NE
- Part-time
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Nebraska Crossing - Part Time Team Leader
LEGO Brand Retail Inc. —Gretna, NE
- $20.70 - $22.10 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
12d
FT SUPPORT LEAD
Five Below Inc —Omaha, NE
- From $16 an hour
- Full-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
Floor Leader (Full-Time)
Buckle —Omaha, NE
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid time off
- Employee assistance program
Quick Apply
13d
Assistant Store Leader - Operations
Altar'd State —Omaha, NE
- Full-time
- Inventory management
- Merchandising
- Mid-level
13d
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters —Omaha, NE
- Part-time
- Merchandising
- Entry level
- Paid holidays
- Paid time off
Lead Banquet Server
Omaha Country Club —Omaha, NE
- From $15 an hour
- Part-time
- Ability to walk for extended periods
- English
- Driver's License
- Paid holidays
3d
Catering Lead
Panera Bread —Omaha, NE
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lead Attendant (JBs Cafe, Horseshoe)
Caesars Entertainment —Council Bluffs, IA
- Full-time
- ServSafe
- Customer service
- English
- Free parking
- Loan repayment program
Lead Barista
The Capitol District Marriott —Omaha, NE
- Weekends as needed
- English
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
5d

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guest services leader jobs near omaha, ne

Aquatics Experience Lead

Diventures -
Omaha, NE

Quick Apply

Job Details

Full-time
$16 - $18 an hour
2 days ago

Benefits

Paid training
401(k) 3% Match
Health insurance
Dental insurance
401(k) matching

Qualifications

Lifeguard Training
Certified Pool Operator
Lifeguard Certification

Full Job Description

Aquatics Experience Lead

About Diventures

At Diventures, safety is our number one priority and fun is our number one goal. We are in the relationship business, committed to creating positive, personalized experiences for every customer we serve. The Aquatics Experience Lead plays a vital role in delivering exceptional swim experiences while supporting the daily operations of our aquatics programming.

Position Summary

The Aquatics Experience Lead contributes to the success of Diventures by building lasting relationships with customers through high-touch, high-communication service while providing day-to-day supervision of aquatic programming. This role schedules Swim Teachers, Deck Managers, and Lifeguards, supports enrollment efforts, and serves as a primary point of contact for families in person, by phone, and via email.

This leader helps ensure every guest receives a welcoming, organized, and safe experience from their first interaction through ongoing participation.

Key Responsibilities

Customer ExperienceLeadership

Develop and maintain positive, meaningful customer relationships through exceptional service.
Set the standard for attitude and performance to be emulated by teammates.
Positively greet families and direct them to their Swim Teacher and station.
Introduce customers to Diventures through store tours and trial swim lessons.
Follow up with web leads, social inquiries, absent students, and interest lists via phone or email.
Demonstrate comprehensive knowledge of Diventures offerings and swim programming.

Program Operations

Provide daily supervision of aquatic programming and execute the Swim Passport when applicable.
Schedule Swim Teachers, Deck Managers, and Lifeguards to support customer acquisition, conversion, and retention.
Partner with managers to optimize pool and classroom utilization.
Ensure required paperwork is completed accurately for program participation.
Step in as Deck Manager or Swim Teacher when needed.

TrainingTeam Support

Train new team members using Diventures Way Training.
Engage cross-functionally with teammates across swim, retail, scuba, and service channels.
Utilize store communication tools to keep team members informed.

StandardsProfessionalism

Maintain a professional appearance and uphold Diventures standards of conduct.
Take pride in facility cleanliness and organization.
Operate with integrity while modeling Diventures core principles.

What Makes You Successful in This Role

Strong attention to detail and organizational skills
Engaging communicator across in-person, phone, and email channels
Customer-service mindset
Initiative and problem-solving ability
Leadership presence and sound time management

Required Qualifications

Active SSI Swim Teacher Certification (all levels)
Deck Manager Certification
Lifeguard Certification
Certified Pool Operator
Completion of Diventures Way and JackRabbit training (position-specific)
Swim product knowledge training

Why Join Diventures?

Be part of a mission-driven organization focused on safety, fun, and relationships
Opportunity to lead within a growing aquatics program
Make a meaningful impact on families and swimmers in your community
Work alongside a collaborative, service-oriented team

Quick Apply

Refine Your Search

guest services leader jobs in omaha, ne

Aquatics Experience Lead

Guest Services Leader

Shift Leader - Hourly Pay Plus Tips! (3065)

Lead Concierege

Recreation Leader

Guest Experience Lead | Regency Mall

Directors (Senior Leaders)

Lead Server - Senior Living Community

Lead Counter Server

Lead Horticulturist

Trampoline Park Shift Leader- Altitude Trampoline Park Omaha

Nebraska Crossing - Part Time Team Leader

FT SUPPORT LEAD

Floor Leader (Full-Time)

Assistant Store Leader - Operations

Aerie - Merchandise Leader (Part-Time)

Lead Banquet Server

Catering Lead

Lead Attendant (JBs Cafe, Horseshoe)

Lead Barista

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