Top 1401 Guest experience manager Jobs in Omaha Ne

Guest Experience/Night Manager
The Capitol District Marriott —Omaha, NE
- Weekends as needed
- English
- Mid-level
- Hotel
- Commuter assistance
- Health insurance
Quick Apply
Assistant Director - Guest Services, Americas
Global Care Center Americas - Omaha Hub —Omaha, NE
- $93,600 a year
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Employee stock purchase plan
- Paid holidays
1d
Event Planning Manager
The Cottonwood Hotel —Omaha, NE
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
10d
Regional Director of Brand Services
Cobblestone Hotels —Omaha, NE
- From $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
13d
Restaurant Manager
LongHorn Steakhouse —Omaha, NE
- Full-time
- Mid-level
- Guest services
- Restaurant
- Dental insurance
- Flextime
Restaurant Manager
LongHorn Steakhouse —Omaha, NE
- Full-time
- Mid-level
- Guest services
- Restaurant
- Dental insurance
- Flextime
Assistant General Manager
Confidential —Omaha, NE
- Up to $50,000 a year
- Weekends as needed
- Bilingual
- Hospitality
- Inventory management
- Paid holidays
- Relocation assistance
Quick Apply
14d
Property Support Hotel Manager
Slate Hospitality Group —Omaha, NE
- From $55,000 a year
- Full-time
- Background check
- Sales
- Mid-level
- Paid training
- Health insurance
Quick Apply
Restaurant Manager
Biaggi's Ristorante Italiano —Omaha, NE
- $50,000 - $65,000 a year
- Weekends as needed
- Casual dining restaurant
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Sous Chef
Gecko Hospitality —Omaha, NE
- $55,000 - $70,000 a year
- Email
- Mid-level
- Team management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Environmental Services / Custodial Manager 2
Sodexo —Omaha, NE
- $56,270 - $72,820 a year
- Full-time
- Mid-level
- Children
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
13d
Airside Experience Specialist
Signature Aviation —Omaha, NE
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
- Tuition reimbursement
- Paid time off
Quick Apply
5d
Host/Hostess
Culinary Dropout —Omaha, NE
- $15 - $18 an hour
- Weekends as needed
- Cash register
- US work authorization
- Cleaning
- Health insurance
- Dental insurance
Server
Culinary Dropout —Omaha, NE
- $2.13 an hour + tips
- Weekends as needed
- Cash register
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Culinary Services Manager
Astoria Senior Living at Omaha —Omaha, NE
- Full-time
- Clean driving record
- Cooking
- Mid-level
- Free parking
- Paid training
Quick Apply
Environmental Services / Custodial Manager 2
Sodexo —Bellevue, NE
- $56,270 - $72,820 a year
- Full-time
- Hospital
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Bartender
Culinary Dropout —Omaha, NE
- $2.13 an hour + tips
- Weekends as needed
- Bar
- Mid-level
- Cash register
- Health insurance
- Dental insurance
Food Runner/Busser
Culinary Dropout —Omaha, NE
- $2.13 an hour + tips
- Weekends as needed
- Customer service
- US work authorization
- Restaurant
- Health insurance
- Dental insurance
Cook
Travelodge Missouri Valley —Omaha, NE
- Full-time
- High school diploma or GED
- Restaurant
- Food Handler Certification
- 401(k)
Quick Apply
7d
Store Manager
Panda Restaurant Group —Council Bluffs, IA
- $26.23 - $29.23 an hour
- Weekends as needed
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- AD&D insurance
Quick Apply

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Guest Experience/Night Manager

The Capitol District Marriott
Omaha, NE

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing hospitality teams
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Guest Experience Manager at the Omaha Marriott Downtown, you will assist hotel staff and operations during the second and/or third shift to ensure a high degree of quality and service for guests with response to all guest issues and concerns, emergency situations to ensure the safety and security of the hotel’s guests and associates.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What will you be doing?
Build strong guest relationships through authentic interactions, respond promptly to inquiries, and resolve complaints professionally.
Act as Manager-on-Duty during second/third shifts, supporting supervisory and line staff while maintaining high service standards.
Enforce hotel policies, handle difficult situations (e.g., noise complaints, guest relocation), and support fellow managers' decisions.
Maintain hotel safety through regular inspections, incident reporting, and knowledge of emergency procedures and safety protocols.
Assist with front desk tasks including guest check-in/out, system operation, phone calls, and supply management.
Complete and review reports (e.g., MOD reports, shift logs), follow up on issues, and inform leadership of safety concerns.
Be fully knowledgeable of hotel systems and manuals including fire panels, emergency procedures, and operational standards.
positive employee relations, uphold grooming and conduct standards, and support team development through effective supervision.

What do you bring to the role?

High school diploma required; hospitality degree preferred. Minimum 1–2 years of front desk experience; management and cash handling experience preferred.
Dependable with flexibility to work varied hours, including nights, weekends, and holidays in a 24-hour operation.
Strong ability to handle guest and employee concerns empathetically and professionally, providing proactive solutions.
Excellent verbal, written, and listening skills with fluency in English and a pleasant speaking voice.
Ability to use complex computer systems accurately and maintain proper telephone etiquette.
Capable of standing, moving, and lifting up to 50 lbs; must be alert to emergency situations.
Must present a professional, well-groomed image and maintain proper workplace etiquette under pressure.
Strong multitasking, organizational, and supervisory skills, with the ability to meet deadlines and manage multiple responsibilities.

What's in it for you?

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Marriott worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking and bus pass program (update this to what they offer though)
“Two for one” movie theatre coupons at Marcus Theatres
Ability to grow your career, and transfer from one property to another
Paid time off
Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
401k with employer match
Early wage access
And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.

#OME

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Refine Your Search

guest experience manager jobs in omaha ne

Guest Experience/Night Manager

Assistant Director - Guest Services, Americas

Event Planning Manager

Regional Director of Brand Services

Restaurant Manager

Restaurant Manager

Assistant General Manager

Property Support Hotel Manager

Restaurant Manager

Sous Chef

Environmental Services / Custodial Manager 2

Airside Experience Specialist

Host/Hostess

Server

Culinary Services Manager

Environmental Services / Custodial Manager 2

Bartender

Food Runner/Busser

Cook

Store Manager

I want to receive the latest job alert for guest experience manager in omaha ne

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