Top 131 Learning management system Jobs in Oneonta, Ny

Commercial Service Representative
Casella Waste Systems, Inc. —Oneonta, NY
- $25 - $28 an hour
- Full-time
- Marketing
- Research
- Mid-level
Quick Apply
3d
Project Specialist
Pusterla US, Inc. —Oneonta, NY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
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Costing Specialist
Pusterla US, Inc. —Oneonta, NY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Databases
- Health savings account
- Health insurance
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Staff RN
United Health Services —Norwich, NY
- $40.52 - $57.48 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- 403(b) matching
- Health insurance
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Staff Nurse CMH ER, .9 FT, 7pm - 7am
United Health Services —Norwich, NY
- $40.52 - $57.48 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- 403(b) matching
- Health insurance
Quick Apply
14d
Human Resources Associate
Hartwick College —Oneonta, NY
- $58,000 - $62,500 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Basic math
- Health insurance
- Tuition reimbursement
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Project Coordinator
SUNY Delhi —Delhi, NY
- From $57,151 a year
- Full-time
- Background check
- Microsoft Outlook
- Construction site
Administrative Assistant
Bassett Healthcare Network —Cooperstown, NY
- $21.11 - $31.67 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
Quick Apply
HR Generalist
Par Health —Hobart, NY
- $90,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Referral program
Enrollment Management Operations Assistant
Hartwick College —Oneonta, NY
- $19 - $22 an hour
- Part-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Tuition reimbursement
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Medical Office Assistant II, BMC Women's Health
Bassett Healthcare Network —Oneonta, NY
- $17.32 - $25.98 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
Long Island Regional Admissions Counselor - REMOTE possibility
SUNY Delhi —Delhi, NY
- $57,151 a year
- Weekends as needed
- Background check
- Spanish
- Mid-level
Operations Expert - Deposit & Lending
Deutsche Bank —Columbus, NY
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Word processing
- Writing skills
- Mid-level
- Health insurance
- Work from home
Store Manager Unassigned
Walgreens —Oneonta, NY
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training
14d
Financial Aid Counselor
Hartwick College —Oneonta, NY
- $27 - $29 an hour
- Weekends as needed
- Background check
- School experience
- High school
- Loan repayment program
- Health insurance
Quick Apply
Residential Manager Broad Street
Springbrook NY Inc —Norwich, NY
- $62,500 - $70,500 a year
- Overnight shift
- Computer literacy
- Mid-level
- Residential
Medical Office Assistant III
Bassett Healthcare Network —Oneonta, NY
- $17.67 - $26.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
Patient Transporter - Full Time Days, M-F 7a-3:30p, Rotating weekends
Bassett Healthcare Network —Cooperstown, NY
- $16.65 - $24.97 an hour
- Full-time
- Acute care
- Current TB test
- Customer service
Quick Apply
8d
Director, Commercial Lines
Insurance Office of America, Inc. —Oneonta, NY
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Analysis skills
- Epic
- Paid holidays
- Health insurance
Quick Apply
1d
Assistant Manager
Tractor Supply Company —Norwich, NY
- $20.30 - $30.50 an hour
- Overtime
- 18 years or older
- Merchandising
- Mid-level
- Paid parental leave
- Disability insurance

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Commercial Service Representative

Casella Waste Systems, Inc. -
Oneonta, NY

Quick Apply

Job Details

Full-time
$25 - $28 an hour
3 days ago

Qualifications

Customer relationship building
Employee relationship building
High school diploma or GED
Driver's License
Productivity software
Technical Proficiency

Full Job Description

The Commercial Service Representative provides one-stop service and solutions to new and existing customers by determining service requests, resolving service issues, creating solutions, and closing the sale ensuring a first-class transaction.

Hiring Range: $25-$28/ hourly

Engages with customers to assess support needs and provides products and services to fulfill identified customer needs while promoting new or alternative products and services.
Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues, gather customer information, track sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities.
Generates market interest and sales as the primary point of contact and resolution for all calls and cases routed from the Customer Care Center (CCC) for small commercial dumpster and temporary Roll-Off inquiries ensuring customers receive products and services in a timely manner and are connected with appropriate divisional sales team for in-person follow-up as needed.
Solicits sales opportunities from customer inquiries generated from the CCC with quick, courteous, and helpful communication strategies to cultivate leads and refer customer to appropriate Outside Sales Representatives (OSR).
Develops prospective sales pipeline allocating prospects and leads to appropriate OSR to increase monthly, quarterly, and annual sales goals.
Manages service agreements, contract dates, and pricing changes and increase strategies for the company at the divisional level within proprietary software systems according to the type of customer account.
Develop and deploy Welcome packets for new customers and Stay packets for existing customers to enhance business retention.
Organizes follow-up meetings between customers and appropriate OSR and creates customized client sales content and service models to assist OSRs in making successful in-person connections and closing sales.
Identifies new sales and retention opportunities with existing customers by creating account queries, analyzing client utilization data, and researching client company information that will create added business value for current customer accounts.
Develops and implements analytical data reports to track inventory, customer utilization, service fulfillment, overdue service requirements, and billing or rate discrepancies to manage business needs, generate sales opportunities or service improvements, and increase overall customer satisfaction.
Develops customer satisfaction surveys and other methods of service feedback and analyzes data gathered to interpret new business and retention opportunities for the division.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Career Path Definitions & Distinctions:

Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in one or more technical areas of Casella’s business and customer service and client relationship management. Able to effectively manage call volume, understand proprietary software systems and derive data needed to retain client accounts. Works within team to support OSRs and provides excellent customer support.

Level II: 3-5 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service, CRM, and inside sales and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella’s business operations and is able to apply a variety of CRM and sales concepts, principles and applications as needed. Able to independently derive, research, and analyze customer data to support division sales team through the development of sales and marketing materials, customized analytics, and retention tools.

Senior Level: An advanced degree in business, marketing or other related field of study and 5 or more years of progressively complex experience in customer sales and retention and CRM data research and analytics. The incumbent is skilled at building strong relationships at all levels inside and outside of the organization. Thoroughly understands the complexity of Casella’s business operations and is able to synthesize various data points to transform it into increased market share and profit.

The successful candidate will have a High School diploma or GED, 2-4 years of busines experience with increasing responsibilities, and a valid driver’s license. The incumbent is expected to have a demonstrated ability to work in a collaborative environment.

Outstanding interpersonal relationship management skills, a demonstrated sales ability, a successful track record, and an ability to develop and manage business opportunities are required. Excellent verbal, written analytical and formal presentation skills, and a demonstrated proficiency with Microsoft Office and related software are expected.

Although not required, a Bachelor’s degree in a related field, relevant sales certifications, 1-2 years of “business to business” sales experience, experience or interest in an environmental and/or sustainability field and a working knowledge of Microsoft Dynamic for CRM or similar software systems are preferred.

Quick Apply

Refine Your Search

learning management system jobs in oneonta, ny

Commercial Service Representative

Project Specialist

Costing Specialist

Staff RN

Staff Nurse CMH ER, .9 FT, 7pm - 7am

Human Resources Associate

Project Coordinator

Administrative Assistant

HR Generalist

Enrollment Management Operations Assistant

Medical Office Assistant II, BMC Women's Health

Long Island Regional Admissions Counselor - REMOTE possibility

Operations Expert - Deposit & Lending

Store Manager Unassigned

Financial Aid Counselor

Residential Manager Broad Street

Medical Office Assistant III

Patient Transporter - Full Time Days, M-F 7a-3:30p, Rotating weekends

Director, Commercial Lines

Assistant Manager

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