Top 106 Customer care coordinator Jobs in Ontario, Ca

Referrals - Referral Coordinator
Unicare Community Health Center —Ontario, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- Urgent Care
Patient Care Coordinator
WESTERN GROWERS GROUP —Irvine, CA
- $40,580.28 - $52,756.02 a year
- Full-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
6d
Patient Services Coordinator
County of Riverside —Riverside, CA
- $51,780.92 - $77,063.21 a year
- Monday to Friday
- Background check
- LVN
- Computer literacy
- Paid holidays
- Disability insurance
Patient Care Coordinator
Lorian Health —Riverside, CA
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Management
- Surgery
- Mileage reimbursement
- Fuel card
Quick Apply
Med Spa Front Desk Recptionist
Skin Perfect Medical —Rancho Cucamonga, CA
- $18 - $20 an hour
- Full-time
- Spanish
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Virtual Treatment Coordinator
Zak Dental Corp —Covina, CA
- $20 - $25 an hour
- Spanish
- Sales
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Registration Representative - Full Time - Nights - 8hr ICH (10:30p – 7:00am) Covina, California
Emanate Health —Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Referral Coordinator
Central Neighborhood Hlth Fdn —San Bernardino, CA
- $25 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Prior Authorization Coordinator
LSMA Management Inc —San Bernardino, CA
- $26 - $29 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
6d
Front Desk Coordinator
Platinum Dermatology Partners LLC —Riverside, CA
- $23 - $24 an hour
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $30 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
Registration Representative - Full Time - Days - 8hr ICH Covina, California
Emanate Health —Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
8d
Admissions Coordinator
Riverwalk Post Acute —Riverside, CA
- $22 - $26 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Customer service
- Primary Care
Account Coordinator / Sales Support
Ashtel Studios Inc —Ontario, CA
- $24 - $26 an hour
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Part-Time Front Office Coordinator – Ophthalmology Practice (2 Days/Week)
Advanced Eye Care —Irvine, CA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Intake & Medical Records Coordinator
Bella Terra Hospice —Corona, CA
- $22 - $27 an hour
- Full-time
- Mid-level
- Home Health
- 1 year
- Opportunities for advancement
Quick Apply
2d
Admissions Coordinator PRN
Vibra Healthcare —San Bernardino, CA
- $21.00 - $25.59 an hour
- Per diem
- Hospital
- Computer literacy
- Medical office experience
- Continuing education credits
- Health savings account
Backlog Referral Coordinator
Central Neighborhood Hlth Fdn —San Bernardino, CA
- $25 an hour
- Full-time
- Spanish
- CPR Certification
- Word processing
Quick Apply
Registration Representative - Full Time - Variable - 8hr FPH Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED

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Referrals - Referral Coordinator

Unicare Community Health Center -
Ontario, CA

Apply Now

Job Details

$25 - $30 an hour

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

Req #139

Unicare Community Health Center-Ontario 437 HQ, 437 North Euclid Ave, Ontario, California, United States of America

Job Description

Posted Tuesday, March 3, 2026, 2:00 AM

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity and, respect and cultural sensitivity to help create an environment in which all can prosper.

Job Summary

Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care.

Duties/Responsibilities:

Responsible for processing the referrals submitted by health care providers in all referral queues.
Must complete the referral life cycle, submit-approve-notify patient-follow-up-secure medical records within the identified time periods.
Adhere to insurance requirements and closely communicate with clinicians for all clinical care needs to process a referral.
Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an EHR database.
Ensure complete and accurate registration, including patient demographic and current insurance information.
Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Review details and expectations about the referral with patients.
Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).
Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
Ensure that referrals are addressed in a timely manner.
Remind patients of scheduled appointments via mail or phone.
Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
Any and all other duties as assigned.

Non-Essential Functions

As directed by the Referral Supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements

Adhere to dress code, appearance is neat and clean.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Must have reliable transportation.

Qualifications

High school diploma or GED required.
Medical assistant certification preferred.
One (1) to two (2) years referral experience.
Bilingual in English/Spanish required.

Knowledge, Skills, and Abilities

Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Organized and able to manage competing priorities
Good judgment
Resourcefulness in problem solving
Able to take and follow through with delegated tasks and accountability

Physical Requirements and Environmental Conditions

Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
Full range of body motion including twisting body, pushing, and pulling.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the position.

Working Conditions

Non-Ionizing Radiation (microwaves)
Hazardous Exposure (chemical [E.G. Latex] and infectious)

Work Schedule

You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.

You will need to travel to other clinic locations as needed for cross coverage support.

Our Mission

The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.

Let Unicare Community Health Center be your choice that meaningful work that makes a difference in the community we serve.

Job Details

Pay Type

Hourly

Hiring Min Rate

25 USD

Hiring Max Rate

30 USD

Apply Now

Refine Your Search

customer care coordinator jobs in ontario, ca

Referrals - Referral Coordinator

Patient Care Coordinator

Patient Services Coordinator

Patient Care Coordinator

Med Spa Front Desk Recptionist

Virtual Treatment Coordinator

Registration Representative - Full Time - Nights - 8hr ICH (10:30p – 7:00am) Covina, California

Referral Coordinator

Prior Authorization Coordinator

Front Desk Coordinator

Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California

Registration Representative - Full Time - Days - 8hr ICH Covina, California

Admissions Coordinator

Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California

Account Coordinator / Sales Support

Part-Time Front Office Coordinator – Ophthalmology Practice (2 Days/Week)

Intake & Medical Records Coordinator

Admissions Coordinator PRN

Backlog Referral Coordinator

Registration Representative - Full Time - Variable - 8hr FPH Glendora, California

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