Top 450 Policy analyst Jobs in Ontario Ca

Technical Support Analyst
Med Tech Solutions —Anaheim, CA
- $27 - $35 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Quick Apply
17h
Delivery Operations Analyst
Cryptio —Ontario, CA
- Full-time
- Remote
- Mid-level
- Scripting
- Paid holidays
Junior Analyst/Developer/specialist - Newegg Early Career Talent Program
Newegg —Diamond Bar, CA
- $22 - $30 an hour
- Part-time
- Computer Science
- Marketing
- Merchandising
- Health insurance
- Dental insurance
Junior Multimedia and Classroom Technology Analyst
University of California, Riverside —Riverside, CA
- $30.12 - $52.73 an hour
- Full-time
- Classroom
- University
- Bachelor's degree
Data Governance Analyst
Inland Empire Health Plan —Rancho Cucamonga, CA
- $118,601.60 - $157,144.00 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Disability insurance
- Health insurance
DATA ANALYST 1
VSolvit —Norco, CA
- $33.17 - $42.31 an hour
- Urgently hiring
- Azure
- Computer Science
- SQL
- Health savings account
- Disability insurance
Quick Apply
2d
WATER RESOURCES ANALYST
City of Riverside, CA —Riverside, CA
- $103,488 - $125,772 a year
- Online Application
- Pass drug screening
- Pre-employment physical examination
- Budgeting
- AD&D insurance
- Disability insurance
6d
Crime Analyst Assistant
City of Rialto, CA —Rialto, CA
- $5,834.95 - $7,818.83 a month
- Online Application
- Word processing
- Writing skills
- Basic math
- Health insurance
- Dental insurance
3h
Procurement Analyst 3/Buyer
University of California, Riverside —Riverside, CA
- $68,500 - $125,400 a year
- Full-time
- Hybrid work
- Word processing
- Writing skills
- Mid-level
HR Data & Systems Analyst
ElDorado National California Inc —Riverside, CA
- $35 - $37 an hour
- Mid-level
- Office
- SQL
- Health savings account
- Paid holidays
Quick Apply
6d
Academic Personnel Analyst
University of California, Riverside —Riverside, CA
- $75,900 - $137,300 a year
- Full-time
- Hybrid work
- Mid-level
- University
- Bachelor's degree
Financial Analyst I
Citizens Business Bank —Ontario, CA
- $26.52 - $36.47 an hour
- Full-time
- Microsoft Access
- Computer literacy
- Office
Procurement Analyst 2
University of California, Riverside —Riverside, CA
- $27.63 - $47.55 an hour
- Full-time
- Word processing
- Writing skills
- Research
Credit Analyst
Citizens Business Bank —Ontario, CA
- $26.52 - $36.47 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
Project Business Analyst & Epic Implementation Coordinator
University of California, Riverside —Riverside, CA
- $53,100 - $92,300 a year
- Full-time
- Background check
- System design
- Analysis skills
Analyst II - Test Governance & Coordination
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Research
- Disability insurance
- Health insurance
Senior Data Analyst
Forward Financing —Ontario, CA
- $114,000 - $144,000 a year
- Full-time
- Computer Science
- Salesforce
- SQL
- Paid parental leave
- Health insurance
Research Technician (Institutional Research Analyst I), Institutional Research & Analytics-2 Positions
California State University —San Bernardino, CA
- Temporary
- Background check
- Writing skills
- Office
- Paid holidays
- Health insurance
Application Systems Analyst
ViewSonic Corporation —Chino, CA
- Full-time
- Computer science
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
Financial Analyst
University of California, Riverside —Riverside, CA
- $33.92 - $49.61 an hour
- Full-time
- Psychiatry
- Writing skills
- Mid-level
6d

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policy analyst jobs near ontario ca

Technical Support Analyst

Med Tech Solutions
Anaheim, CA

Quick Apply

Job Details

Full-time
$27 - $35 an hour
17 hours ago

Benefits

Paid training
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Phone communication
Customer service
English
Microsoft Office
Client interaction via phone calls

Full Job Description

Technical Support Analyst (Remote – Los Angeles Area)

About Med Tech Solutions

Med Tech Solutions (MTS) is a leading healthcare cloud computing company focused on reducing the complexity of IT. We work exclusively with healthcare organizations throughout the United States, providing simple, cost-effective Healthcare IT (HIT) and cloud solutions.

Learn more at www.medtechsolutions.com.

Position Overview

Med Tech Solutions is seeking a Technical Support Analyst to join our Call Center Support team.

The primary responsibility of this role is to provide first-call resolution for technical issues whenever possible and escalate more complex issues to the appropriate support team when necessary.

This is a remote position; however, candidates must reside in the Los Angeles area and have reliable transportation. Occasional onsite travel to client locations may be required to address issues that cannot be resolved remotely. While onsite visits are infrequent, candidates must be available and able to travel when needed.

Job Type: Full-Time

Work Location: Remote (Los Angeles Area Candidates Only)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM Pacific Time

On-Call Requirement: Approximately one week every ten weeks after training completion.

Training Requirement -Upon hire, the selected candidate will attend a one-week training session at our Oregon office. MTS will cover all approved travel expenses.

Essential Duties and Responsibilities

Receive and review incoming client support requests via phone, email, and the online ticketing portal.
Create and document support tickets for issues received by phone.
Provide Level 1 and Level 2 remote technical support for and not limited to:
Login and access issues
Printing problems
Basic network troubleshooting
Desktop and server support
Support and administer technologies including and not limited to:
Active Directory
Microsoft Windows
Windows Server
Microsoft 365
Microsoft 365 Admin Center licensing
PC deployment and configuration
Printer and scanner setup
Evaluate incoming support requests and escalate issues based on complexity, scope, or required resolution time.
Assist in managing and maintaining servers and workstations, including operating system updates, third-party patching, antivirus updates, and malware protection using RMM tools.
Maintain regular communication with customers regarding the status of open issues.
Deliver exceptional customer service through professional phone, email, and written communications.
Assist with internal IT requests and departmental projects as needed.
Follow established IT change management policies and procedures.
Comply with all IT policies, procedures, and security standards, including role-based access controls and segregation of duties.
Adhere to HIPAA regulations and applicable cybersecurity framework requirements.
Participate in an on-call rotation approximately one week every ten weeks following completion of training.
Travel onsite to client locations when necessary to resolve issues that cannot be addressed remotely.

Qualifications and Requirements

Strong customer service skills and experience in a call center or help desk environment.
Excellent verbal and written communication skills, including professional telephone etiquette.
Proficient in English.
Working knowledge of Microsoft Windows operating systems and Microsoft applications.
Strong organizational and problem-solving skills.
Results-oriented with a commitment to delivering exceptional customer service.
High-level understanding of healthcare and clinical workflows preferred.
Ability to work independently with minimal supervision.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Certifications (Not Required)

The following industry certifications are preferred and may be substituted with equivalent experience:

CompTIA (A+, Network+, Security+)
Microsoft Certifications (Windows Server, Azure, Microsoft 365)
ITIL Foundation Certification

Experience

Minimum of 2 years of related technical support experience and/or training, or an equivalent combination of education and experience.
Experience in a call center or help desk environment preferred.
Healthcare IT experience preferred.
Experience supporting Electronic Health Record (EHR) and/or Practice Management systems preferred.

Education

Associate degree or equivalent work experience in Information Systems, Information Technology, Business Management, or a related field preferred

Benefits

MTS offers a comprehensive benefits package including:

Paid Time Off (PTO)
Paid Holidays
Ongoing Training and Professional Development
Multiple Medical Plan Options
Dental Insurance
401(k) with Company Match
Flexible Spending Account (FSA)
Disability Insurance
Company-Paid Life Insurance

In addition, MTS promotes a positive and engaging workplace culture through employee social events, team-building activities, and professional growth opportunities.

Job Type: Full-time

Pay: $27.00 - $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

Application Question(s):

Do you have reliable transportation for occasional on-site visits?
Are you available to work 8:00 AM – 5:00 PM Pacific time zone?

Experience:

Customer service: 2 years (Preferred)

Location:

Los Angeles, CA (Required)

Work Location: Remote

Quick Apply

Refine Your Search

policy analyst jobs in ontario ca

Technical Support Analyst

Delivery Operations Analyst

Junior Analyst/Developer/specialist - Newegg Early Career Talent Program

Junior Multimedia and Classroom Technology Analyst

Data Governance Analyst

DATA ANALYST 1

WATER RESOURCES ANALYST

Crime Analyst Assistant

Procurement Analyst 3/Buyer

HR Data & Systems Analyst

Academic Personnel Analyst

Financial Analyst I

Procurement Analyst 2

Credit Analyst

Project Business Analyst & Epic Implementation Coordinator

Analyst II - Test Governance & Coordination

Senior Data Analyst

Research Technician (Institutional Research Analyst I), Institutional Research & Analytics-2 Positions

Application Systems Analyst

Financial Analyst

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