Top 1537 Customer service team lead Jobs in Or

Customer Support Specialist
InfoTrack US —Oregon
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Oregon
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
CVS Health —Oregon
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Planer Supervisor Swing Shift
Kristin Doherty —Warrenton, OR
- $30 - $35 an hour
- Full-time
- In-person
- Manufacturing
- Senior level
Quick Apply
Regional Operations Manager (Security)
One Security Company —Coos Bay, OR
- $50,000 - $65,000 a year
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Material Customer Service Representative - Japanese Language Skills
AGC Electronics America —Hillsboro, OR
- $57,000 - $72,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Organizational skills
Quick Apply
9d
Product Support Sales Representative (PSSR)
BEJAC CORPORATION —Portland, OR
- $48,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Team Lead
Bliss Roofing —Bend, OR
- $47,680 - $77,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- AD&D insurance
- Health insurance
Quick Apply
Accounting and Operations Manager
Family Promise of Greater Washington County —Beaverton, OR
- $68,000 - $72,000 a year
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Production Team Lead
Chaucer Foods —Forest Grove, OR
- $22 - $25 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- English
- Paid holidays
- Health insurance
Quick Apply
Lead Service Technician - Propane - Hermiston
Carson —Hermiston, OR
- $32 - $39 an hour
- Online Application
- CDL B
- Background check
- Customer service
- AD&D insurance
- Disability insurance
Quick Apply
9d
MANAGER RESIDENTIAL OPERATIONS Adult Group Homes IDD Services
AbleLight —Forest Grove, OR
- Full-time
- Experience working with individuals with developmental disabilities
- Management
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
10d
Wellbeing Concierge (Membership Sales Specialist)
Club Northwest —Grants Pass, OR
- $30,000 - $50,000 a year
- Weekends as needed
- Background check
- Customer service
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Wax Specialist - Sales & Skincare Expert (Beaverton)
European Wax Center —Beaverton, OR
- $15.95 - $17.50 an hour
- Part-time
- Cosmetology License
- Marketing
- Entry level
- Paid jury duty
- Paid holidays
Quick Apply
Cashier/Customer Service
Chevrolet GMC of Madras —Madras, OR
- From $16 an hour
- Weekends as needed
- Dealership
- Customer service
- Writing skills
- Health insurance
- Vision insurance
Quick Apply
Service Support Representative
Altec Industries, Inc. —Portland, OR
- Full-time
- Microsoft Word
- Addiction Medicine
- Writing skills
- AD&D insurance
- Health insurance
Quick Apply
4d
Cashier / Retail Associate – Convenience Store Customer Service
M&W Markets —Nyssa, OR
- $14.05 - $20.00 an hour
- Urgently hiring
- 18 years or older
- Merchandising
- In-person
- Health insurance
- Dental insurance
Quick Apply
Brand Ambassador/Retail Sales Specialist
Will Leather Goods —Portland, OR
- $19 - $21 an hour
- Full-time
- Sales
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Specialist/Project Manager-Showers/Mirrors
Alpine Glass Company —Bend, OR
- $24 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Health insurance
Quick Apply
8d
Retail Merchandiser Team Lead
SAS Retail Services —Brookings, OR
- $17.75 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance

I want to receive the latest job alert for customer service team lead in or

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near or

Sales Support Representative jobs in Portland, OR

Inside Sales Representative jobs in Bend, OR

Brand Ambassador jobs in Portland, OR

Accounting Manager jobs in Beaverton, OR

Operations Manager jobs in Forest Grove, OR

Call Center Representative jobs in Oregon

Customer Service Representative jobs in Hillsboro, OR

Customer Service Representative jobs in Oregon

Clinical Documentation Specialist jobs in Cleveland, OH

Customer Specialist jobs in Nashville, TN

It Specialist jobs in Atlanta, GA

Customer Specialist jobs in Loveland, CO

It Specialist jobs in Chicago, IL

Customer Specialist jobs in Batavia, NY

Customer Specialist jobs in Knightdale, NC

Associate Attorney jobs in New Jersey

Regional Security Manager jobs in San Antonio, TX

Customer Success Manager jobs in Florida

Regional Security Manager jobs in Virginia

Regional Security Manager jobs in Miami, FL

Customer Support Specialist

InfoTrack US -
Oregon

Quick Apply

Job Details

Full-time
$40,160 - $60,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Matching gift program
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
Customer support
Productivity software

Full Job Description

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.

This is a remote role, based in Pacific Time.

Responsibilities

Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
Track cases through to resolution. Escalate cases to other departments or technical leads as required.
Maintain accurate and detailed records of client interactions and support requests.
Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores.
Assist with any, and all task to ensure customer satisfaction.
Contribute to the success of the team and the company.
Able to work collaboratively and cross-functionally with different departments.

Requirements

Knowledge and Skills:

You’re passionate about technology and for helping others to understand and use it.
Excellent communication skills
Strong interpersonal communication skills
Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using

Microsoft Office products, like Word and PowerPoint
Knowledge of legal services industry, preferred

Education and Experience:

2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred)
Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
Certifications, not applicable

Compensation

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$20.00 - $27.00 per hour

Benefits

What Sets InfoTrack apart
At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below

401(k) Match
Medical, Dental, & Vision Insurance
Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
20 Days of Paid Time Off (PTO)
11 Paid Holidays
“Be Me Time” off for mental health, re-charging, volunteering
Matching Gift Program

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Quick Apply

Refine Your Search

customer service team lead jobs in or

Customer Support Specialist

Call Center Remote Customer Service Representative

Customer Service Representative

Planer Supervisor Swing Shift

Regional Operations Manager (Security)

Material Customer Service Representative - Japanese Language Skills

Product Support Sales Representative (PSSR)

Outside Sales Team Lead

Accounting and Operations Manager

Production Team Lead

Lead Service Technician - Propane - Hermiston

MANAGER RESIDENTIAL OPERATIONS Adult Group Homes IDD Services

Wellbeing Concierge (Membership Sales Specialist)

Licensed Wax Specialist - Sales & Skincare Expert (Beaverton)

Cashier/Customer Service

Service Support Representative

Cashier / Retail Associate – Convenience Store Customer Service

Brand Ambassador/Retail Sales Specialist

Inside Sales Specialist/Project Manager-Showers/Mirrors

Retail Merchandiser Team Lead

I want to receive the latest job alert for customer service team lead in or

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected