Top 245 Patient representative Jobs in Orange Ca

Patient Account Representative
HealthQuest Esoterics —Irvine, CA
- $22 - $25 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Service Representative
Riverside Dental Group And Dental Associate offices —Corona, CA
- $17 - $23 an hour
- Full-time
- Bilingual
- Dental office
- Children
- Health insurance
- 401(k)
Quick Apply
1d
Call Center Representative
West Coast University —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Patient Access Representative I - OC
City of Hope —Irvine, CA
- $22.73 - $30.23 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Clinic
Patient Service Representative/Medical Assistant
ACCESS UROLOGY —Anaheim, CA
- $20 - $25 an hour
- Part-time
- Spanish
- Surgery
- No experience needed
Quick Apply
1d
Patient Service Representative
Pacific Neuropsychiatric Specialists Inc —Irvine, CA
- $23 - $24 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Office Representative II
City of Hope —Newport Beach, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Patient Access Representative III - OC Per Diem
City of Hope —Irvine, CA
- $25.78 - $36.09 an hour
- Per diem
- Clinic experience
- Mid-level
- High school diploma or GED
14d
Patient Office Representative II - Irvine Sand Canyon
City of Hope —Irvine, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
8d
Patient Service Representative, Float
California Rehab & Sports Physical Therapy —Fullerton, CA
- $19 - $22 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
Patient Services Representative
Hurtt Family Health Clinic Inc —Tustin, CA
- $22.50 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Admissions Representative I: Registration
Hoag Health System —Irvine, CA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Ophthalmology Patient Service Representative (Per Diem)
CHOC Children's —Orange, CA
- $23 - $24 an hour
- Part-time
- High school diploma or GED
- Clinic
- Bachelor's degree
Medical Receptionist
RadNet Orange County —Irvine, CA
- $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
10d
Patient Registration Rep
St Mary Medical Center —Long Beach, CA
- $25.05 - $31.47 an hour
- PRN
- Medical office experience
- HIPAA
- High school diploma or GED
14d
Patient Relations Representative
MARSHALL B KETCHUM UNIVERSITY —Anaheim, CA
- $19.50 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Registration Representative - Days
Orange Coast Memorial Medical Center —Fountain Valley, CA
- $22.50 - $31.57 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
- Health insurance
2d
Patient Care Coordinator
Amen Clinics —Costa Mesa, CA
- $23 - $25 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Registration Representative - Nights
Orange Coast Memorial Medical Center —Fountain Valley, CA
- $22.50 - $31.57 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
- Health insurance
ADMISSIONS REP/REGISTRAR PART TIME/DAYS
Corona Regional Medical Center —Corona, CA
- $23.00 - $34.32 an hour
- Part-time
- Acute care
- Hospital
- Computer skills
- Continuing education credits
- Health insurance
2d

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Patient Account Representative

HealthQuest Esoterics
Irvine, CA

Quick Apply

Job Details

Full-time
$22 - $25 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Medical software
Medical insurance coverage verification
Spreadsheets
Medical office experience
HIPAA
High school diploma or GED
Attention to detail
Productivity software
Root cause analysis
Customer service problem-solving
Technical Proficiency
Time management

Full Job Description

Position Summary

The Patient Account Representative is responsible for coordinating all aspects of patient billing, collections, and account resolution for a medical laboratory environment. This position requires a thorough understanding of patient accounting, medical billing, insurance processing, reimbursement methodologies, and customer service principles.

The Patient Account Representative serves as a primary point of contact for patients regarding billing inquiries, account balances, payment arrangements, insurance information, and account resolution. This role is responsible for reviewing the status of the entire patient account and exercising sound judgment to determine the appropriate course of action to ensure timely and accurate reimbursement while maintaining exceptional customer service.

Essential Duties and Responsibilities

Patient Account Management

· Work assigned patient accounts receivable inventories efficiently and timely while maintaining departmental productivity and quality standards.

· Contact patients regarding prepayments, outstanding balances, payment arrangements, and account resolution.

· Review, monitor, research, and update patient accounts to resolve balances and maximize reimbursement opportunities.

· Analyze account activity and determine appropriate next steps based on account status and payer requirements.

· Reconcile patient account balances to ensure accuracy and proper account resolution.

Billing and Insurance Support

· Demonstrate knowledge of patient accounting, medical billing procedures, insurance claims processing, and reimbursement practices.

· Verify and update patient demographics, financial information, insurance coverage, and payer information within applicable systems.

· Communicate effectively with insurance carriers regarding claim status, payment inquiries, eligibility, and reimbursement issues.

· Utilize payer portals and online resources to research claims, verify information, and resolve account discrepancies.

· Assist in obtaining and verifying billing information required for accurate claim submission and reimbursement.

Patient Communication and Customer Service

· Maintain and manage a high volume of inbound and outbound patient calls.

· Respond to patient inquiries, correspondence, and account concerns within established service standards.

· Explain billing statements, insurance payments, adjustments, and patient financial responsibility in a clear and professional manner.

· Address patient concerns, answer questions, and provide account education while maintaining a positive customer experience.

· Establish payment arrangements in accordance with company policies and procedures.

Documentation and Reporting

· Document all patient interactions, account activities, payment arrangements, and account updates accurately within the billing system.

· Maintain spreadsheets and account notes to ensure continuity of follow-up and communication among staff members.

· Prepare patient statements, collection letters, delinquency notices, reports, and other correspondence as required.

· Ensure all account documentation is complete, accurate, and compliant with company policies and regulatory requirements.

Administrative Functions

· Process and post payments as assigned.

· Perform account audits and data quality reviews to identify and correct discrepancies.

· Assist with special projects and reporting requests related to patient accounts and collections.

· Maintain confidentiality and security of patient information in accordance with HIPAA regulations.

Required Skills and Qualifications

Education and Experience

· High School Diploma or equivalent required.

· Minimum of 2 years of experience in medical billing, patient accounting, healthcare collections, or revenue cycle management preferred.

· Experience in a clinical laboratory, diagnostic testing, physician practice, or healthcare environment strongly preferred.

Technical Skills

· Knowledge of medical billing, patient accounting, collections, insurance verification, and reimbursement processes.

· Proficiency with patient accounting systems, billing software, Microsoft Office applications, and payer portals.

· Ability to navigate multiple computer systems simultaneously while maintaining accuracy and efficiency.

Professional Competencies

· Strong communication, customer service, and interpersonal skills.

· Ability to remain calm, professional, and solution-oriented in stressful situations.

· Friendly, courteous, service-oriented, and flexible with a commitment to providing excellent patient service.

· Detail-oriented with strong organizational and time-management skills.

· Ability to work effectively under pressure while meeting deadlines and productivity goals.

· Capable of working independently with minimal supervision while managing multiple priorities.

· Strong problem-solving skills with the ability to identify issues, determine root causes, and implement appropriate solutions.

· Ability to establish and maintain effective working relationships with patients, staff, insurance representatives, and external organizations.

· Strong analytical and decision-making abilities.

Performance Expectations

· Meet or exceed established productivity and quality standards.

· Maintain accuracy in account documentation and account resolution activities.

· Achieve collection and reimbursement goals as established by management.

· Demonstrate professionalism and exceptional customer service in all interactions.

· Comply with all HIPAA, compliance, and company policies and procedures.

Equal Employment Opportunity

HealthQuest Esoteric is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in orange ca

Patient Account Representative

Patient Service Representative

Call Center Representative

Patient Access Representative I - OC

Patient Service Representative/Medical Assistant

Patient Service Representative

Patient Office Representative II

Patient Access Representative III - OC Per Diem

Patient Office Representative II - Irvine Sand Canyon

Patient Service Representative, Float

Patient Services Representative

Admissions Representative I: Registration

Ophthalmology Patient Service Representative (Per Diem)

Medical Receptionist

Patient Registration Rep

Patient Relations Representative

Registration Representative - Days

Patient Care Coordinator

Registration Representative - Nights

ADMISSIONS REP/REGISTRAR PART TIME/DAYS

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