Top 22 It helpdesk Jobs in Orange County, Ca

Support Specialist (Tier 1)
Peak Solutions —Irvine, CA
- $60,000 - $66,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Specialist (Remote)
Qureos Inc —Irvine, CA
- Part-time
- Remote
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Dental insurance
5d
IT Support Specialist
Polymer Concepts Technologies, Inc —Anaheim, CA
- $33.65 - $42.31 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance
Quick Apply
10d
IT Technician - (Corp Office - Day Shift)
Robinson Pharma —Santa Ana, CA
- $20 - $25 an hour
- Full-time
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
10d
Arts Helpdesk Administrator
University of California, Irvine —Irvine, CA
- $38.96 - $95,281.29 a year
- Full-time
- Background check
- Research
- University
- Health insurance
- Retirement plan
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Technician, IT Support (Temp)
MicroVention, Inc. —Aliso Viejo, CA
- $24.07 - $30.00 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Epicor ERP Specialist
Amtec —Fullerton, CA
- $56 - $100 an hour
- Contract
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support & AI Project Assistant (Part-Time)
FH Packaging —Corona, CA
- $21 - $25 an hour
- Part-time
- Hybrid work
- Background check
- Computer Science
- Office
- 401(k)
- Paid time off
Quick Apply
2d
IT Specialist
Harbinger Motors Inc. —Garden Grove, CA
- $30 - $37 an hour
- Email
- Google Workspace
- Mid-level
- High school diploma or GED
Quick Apply
AI Tool & IT Coordinator
GRID INFRASTRUCTURE SOLUTIONS —Irvine, CA
- $69,000 a year
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Sr. Service Desk Help Desk Technician
Intratek Computer Inc —Orange, CA
- Contract
- 5 years
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Customer Support Specialist (HYBRID)
InBody —Cerritos, CA
- $21 - $27 an hour
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Office
- Wellness program
- Paid holidays
Corporate Helpdesk Supervisor
WINDSOR FASHIONS LLC —Santa Fe Springs, CA
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- Office
- Windows
Quick Apply
Associate Systems Administrator
Hawkins Inc —Fullerton, CA
- $65,000 - $85,000 a year
- Ability to walk for extended periods
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Senior Desktop Technician
Intratek Computer Inc —Orange, CA
- Contract
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Senior IT Network and Security Administrator Engineer
Arlon Graphics LLC —Placentia, CA
- $125,000 - $135,000 a year
- Weekends as needed
- Computer science
- 7 years
- Microsoft Outlook
Quick Apply
Linux Administrator
Boot Barn —Irvine, CA
- $100,000 - $115,000 a year
- Extended hours
- Computer science
- Azure
- Computer Science
- Store discount
- Health insurance
Quick Apply

I want to receive the latest job alert for it helpdesk in orange county, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Specialist (Tier 1)

Peak Solutions
Irvine, CA

Quick Apply

Job Details

Full-time
$60,000 - $66,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance

Qualifications

Computer operation
Linux support
Customer service
Zoom
Windows
Microsoft Office
Technical user customer support
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
IP networking
Productivity software
RemotePC
Active Directory

Full Job Description

Support Specialist (Tier 1) — IT Helpdesk

On-Site | Full-Time | Irvine, CA
Compensation: $60,000 – $66,000 annually depending on sub-tier & experience

Peak Solutions is a Managed Service Provider (MSP) helping small and medium-sized businesses with all things IT. We are fanatics about providing quality service and quality products for our customers. We are rapidly growing — and we’re looking for passionate early-career IT professionals who want to build a long-term technical career, not just “work tickets.” If you love solving problems, helping people, and continuously improving your skillset, you’ll thrive here.

This role includes a clear promotion pathway, guaranteed raises at each step, paid certification support, and hands-on mentorship from experienced systems engineers.

About the Role

Support Specialists provide first-line technical support to our clients across various industries. You’ll troubleshoot user issues, resolve tickets, and learn the tools and processes that power enterprise environments.

You’ll start based on your skill level — Support Specialist I, II, or III — and progress as you demonstrate core competencies, gather certifications, and pass internal assessments.

Please note that this position is in-person in our Irvine office. There are no remote work opportunities for this position.

If you’re early in your career but hungry to learn – this is the right place!

Compensation by Sub-Tier

1A - Support Specialist I – Associate - $60,000
1B - Support Specialist II – Technician - $63,500
1C - Support Specialist III – Senior Technician - $66,000

What You’ll Do

Provide first-level technical support to clients via phone, email, chat, or ticketing system.
Diagnose and resolve common hardware and software issues, such as network connectivity, password resets, printer problems, virus removal, etc.
Follow standard operating procedures and best practices to ensure quality and consistency of service.
Escalate unresolved issues to higher tiers or vendors as needed.
Document all support activities and solutions in the ticketing system.
Update and maintain inventory of client hardware and software assets.
Perform routine maintenance and upgrades of client systems and devices.
Participate in On-Call rotation and after-hours support as required.

Requirements (Must Have)

High School Diploma or equivalent
1+ year of professional or MSP helpdesk experience
Basic knowledge of Windows, Mac, and Linux operating systems, Microsoft Office, and common applications.
Basic knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, etc.
Basic knowledge of hardware components and troubleshooting techniques.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Ability to learn new technologies and skills quickly.

Preferred — Not Required (We’ll help you get there)

1+ years of MSP experience
MS-900, AZ-900, CompTIA A+, MS-102, Network+, Security+
Experience with PowerShell basics

Career Path & Promotion Timeline

You'll know exactly what is required to grow - no ambiguity

1A -> 1B (~6-12 months) What you gain: Higher responsibility; independent ticket handling
1B -> 1C (~6-12 months) What you gain: Leadership of Tier 1 tickets; peer mentorship
1C -> T2 (~6-12 months) What you gain: Project exposure; systems-level troubleshooting

Every promotion includes a guaranteed raise and expanded responsibilities.

Certification support is built in — including study resources, paid exam attempts, and internal technical coaching.

Benefits

Health, Dental, Vision Insurance
401(k)
Paid Time Off
Floating Holidays
Professional Development Assistance
Training & Certification Programs

What Success Looks Like in the First 90 Days

Resolving a wide range of Tier 1 tickets independently
Strong communication and documentation habits
Positive client feedback
Asking questions and absorbing mentorship
Certification progress

Job Type: Full-time

Pay: $60,000.00 - $66,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it helpdesk jobs in orange county, ca

Support Specialist (Tier 1)

IT Helpdesk Specialist (Remote)

IT Support Specialist

IT Technician - (Corp Office - Day Shift)

IT Support Technician

Arts Helpdesk Administrator

IT Support Specialist (Entry-Level)

Technician, IT Support (Temp)

Desktop Technician – Mid Level

Epicor ERP Specialist

IT Support & AI Project Assistant (Part-Time)

IT Specialist

AI Tool & IT Coordinator

Sr. Service Desk Help Desk Technician

Customer Support Specialist (HYBRID)

Corporate Helpdesk Supervisor

Associate Systems Administrator

Senior Desktop Technician

Senior IT Network and Security Administrator Engineer

Linux Administrator

I want to receive the latest job alert for it helpdesk in orange county, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected