Top 3709 Business development program Jobs in Orangevale, Ca

Senior Contact Center Technology Analyst
Delta Dental —Rancho Cordova, CA
- $56,900 - $119,200 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Customer Experience Service Designer
Delta Dental —Rancho Cordova, CA
- $72,084 - $150,995 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
3d
Pharmaceutical Sales Rep
Immune Biopharma —Folsom, CA
- $87,440 - $117,240 a year
- Full-time
- Communication skills
- Marketing
- Entry level
Quick Apply
Director Product Delivery - Customer Experiences
Delta Dental —Rancho Cordova, CA
- $140,700 - $240,000 a year
- Full-time
- Background check
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Program Manager, Learning & Development - Remote - Nationwide
Vituity —Sacramento, CA
- $79,600 - $99,500 a year
- Full-time
- Remote
- Microsoft Outlook
- English
- Mid-level
- Profit sharing
- Wellness program
2d
Program Consultant - Remote - Nationwide
Vituity —Sacramento, CA
- $95,590 - $121,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Public speaking
- Research
- Profit sharing
- Wellness program
10d
Document Controller / Business Analyst
Fluor Federal Services —Sacramento, CA
- $87,000 - $162,000 a year
- 6 years
- Research
- Mid-level
- AD&D insurance
- Disability insurance
5d
AI Product Integrator
Intel —Folsom, CA
- $188,330 - $265,870 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Health insurance
12d
Program Manager IV, Outreach & Relationship Management
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Writing skills
- Office
- Master's degree
Contract Management Support
AECOM —Sacramento, CA
- $90,000 - $130,000 a year
- Full-time
- Remote
- Customer service
- Bachelor of Science
- Data analysis skills
- AD&D insurance
- Employee stock purchase plan
Data Center Manager
Intel —Folsom, CA
- $160,980 - $227,270 a year
- Full-time
- 6 years
- DevOps
- Master's degree
- Health insurance
13d
Administrative Coordinator - Human Resources & Learning
Child Action —Rancho Cordova, CA
- $27.64 - $34.55 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
11d
Credentialing, Privileging & Enrollment Supervisor
WellSpace Health —Sacramento, CA
- $95,680 - $108,500 a year
- Full-time
- Anatomy knowledge
- 5 years
- Word processing
- Paid jury duty
- AD&D insurance
Quick Apply
Controller
Medina McKelvey LLP —Roseville, CA
- $120,000 - $140,000 a year
- Full-time
- CPA
- Writing skills
- Finance
- Health insurance
- Dental insurance
Quick Apply
10d
Physical Therapy Clinic Director in Fair Oaks, CA
Spine & Sport Physical Therapy —Fair Oaks, CA
- $110,000 - $120,000 a year
- Full-time
- CPR Certification
- Doctoral degree
- BLS Certification
- Loan repayment program
- Health insurance
Quick Apply
Architectural Services Representative - Regional Program Representative
Woodwork Institute —Sacramento, CA
- $60,000 - $90,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Program Director
Turning Point of Central California Inc —Sacramento, CA
- $71,531.43 - $90,510.10 a year
- Microsoft Word
- Background check
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Associate Veterinarian
Global Veterinary Careers —El Dorado Hills, CA
- $127,000 - $200,000 a year
- Full-time
- Mid-level
- Surgery
- In-person
- Continuing education credits
- Health insurance
Quick Apply
B2B Outside Sales Representative-Healthcare
Health Monitor Network —Sacramento, CA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Supervisor, Procurement - IT Procurement
Inland Empire Health Plan —California
- $104,041.60 - $137,841.60 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance

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Senior Contact Center Technology Analyst

Delta Dental -
Rancho Cordova, CA

Apply Now

Job Details

Full-time
$56,900 - $119,200 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Employee discount

Qualifications

Bachelor's degree

Full Job Description

JOB DESCRIPTION

This position is responsible for providing second-level support for issues impacting contact center technology, coordinating resolution and communicating the business impact. Responsibilities include designing functional enhancements, coordinating team partners to implement solutions, designing and building reports, and conducting system tests and upgrades. Additionally, may be responsible for planning and distributing work assignments, and assisting in the orientation, training and development of team members.

RESPONSIBILITIES

Designs functional enhancements, such as call routing adjustments and application improvements, and manages vendor partners, such as Telecom, Enghouse, Genesys, Qfiniti and other related call center technology.
Provides orientations for new team members, assists with the training and development for all team members, and plans work assignments.
Provides second-level support for issues impacting the department, coordinates resolution and communicates business impact to management staff.
Generates contractual requirement reports to support ongoing business needs and fulfill ad hoc requests.
Performs system testing for enhancements and regression testing for patches/upgrades. Develops and maintains departmental processes/procedures and plans.
Recommends solutions that enable the organization to run daily operations more efficiently.
Participates in user requirement sessions to identify opportunities for process improvement and technical solutions.
Handles and implements third-party integrations and trouble-shoots any issues with vendors/partners and applications as they arise.
Develops and maintains documentation related to system functions and use.

QUALIFICATIONS

Minimum Qualifications

4+ w/Bachelor's degree

Knowledge, Skills, Abilities

Strong analytical and problem-solving skills.
Knowledge of all aspects of testing end user products: Functional, Performance, Security, Usability
Strong organizational/time management skills and multi-tasking abilities.
Strong project management skills
Ability to maintain confidentiality.
Basic knowledge of dental terminology.
Knowledge of both process and data-driven structured analysis techniques.
Ability to create user stories and to-be process flow diagrams.
Knowledge of Enterprise products, policies, procedures and guidelines.
Knowledge of Contact Center policies and procedures, testing and quality assurance principles/practices.
Excellent customer service skills.
Knowledge of business analysis procedures and requirements definitions.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 18. $56,900 - $119,200

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

ABOUT THE TEAM

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, Hawaii, Maine, Nebraska, New Hampshire, North Dakota, Oklahoma, Vermont, West Virginia, Wyoming, Washington DC, Puerto Rico or other US Territories or outside of the United States at this time.

Apply Now

Refine Your Search

business development program jobs in orangevale, ca

Senior Contact Center Technology Analyst

Customer Experience Service Designer

Pharmaceutical Sales Rep

Director Product Delivery - Customer Experiences

Program Manager, Learning & Development - Remote - Nationwide

Program Consultant - Remote - Nationwide

Document Controller / Business Analyst

AI Product Integrator

Program Manager IV, Outreach & Relationship Management

Contract Management Support

Data Center Manager

Administrative Coordinator - Human Resources & Learning

Credentialing, Privileging & Enrollment Supervisor

Controller

Physical Therapy Clinic Director in Fair Oaks, CA

Architectural Services Representative - Regional Program Representative

Program Director

Associate Veterinarian

B2B Outside Sales Representative-Healthcare

Supervisor, Procurement - IT Procurement

I want to receive the latest job alert for business development program in orangevale, ca

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