Hotel Front Office Manager
Holiday Inn Express & Suites Madison Central —Madison, WI
- $45,000 - $52,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
2d
Breakfast Attendant
Fairfield Inn and Suites —Madison, WI
- Part-time
- Restaurant
- Food Handler Certification
- Entry level
Quick Apply
Room Attendant
TRU By Hilton - Stoughton —Stoughton, WI
- $16.50 - $17.40 an hour
- Full-time
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
11d
Night Auditor/ Front Desk
TRU By Hilton - Stoughton —Stoughton, WI
- $17.40 - $18.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Breakfast Attendant
Sleep Inn & Suites —Oregon, WI
- $12 - $15 an hour
- Part-time
- Hotel
- Food service experience
- Entry level
Quick Apply
4d
Hotel Front Desk / Guest Service Rep
Embassy Suites - Madison —Madison, WI
- $16 - $17 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
5d
Front Desk Associate
Home2 Suites/Tru Madison East —Madison, WI
- $15.50 - $16.50 an hour
- Part-time
- Computer literacy
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Customer Service Agent
Holiday Inn Express & Suites Madison Central —Madison, WI
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
Spark by Hilton Madison Central —Madison, WI
- $17 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Guest Service Representative
Hampton Inn & Suites —Madison, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk / Guest Service Rep
Hampton Inn & Suites – Madison / Downtown —Madison, WI
- $16 - $17 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
4d
Hotel Guest Service Representative
AC Hotels —Madison, WI
- $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Audit
SpringHill Suites – Madison —Madison, WI
- $18 - $19 an hour
- Part-time
- Paid jury duty
- Paid holidays
Quick Apply
9d
Sales Coordinator
The Edgewater Hotel, Madison —Madison, WI
- $19 an hour
- Full-time
- Background check
- Hotel
- Contracts
- Health insurance
- Dental insurance
Quick Apply
3d
Banquets Supervisor
The Edgewater Hotel, Madison —Madison, WI
- $24 - $26 an hour
- Weekends as needed
- Mid-level
- Hotel
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Massage Therapist
The Edgewater Hotel, Madison —Madison, WI
- $50 - $75 an hour
- Part-time
- Background check
- Customer service
- Fair chance
- Continuing education credits
- Disability insurance
Quick Apply
1d
General Manager - Restaurant
New Glarus Hotel —New Glarus, WI
- $110,000 - $130,000 a year
- Full-time
- Background check
- Bar
- Hotel
- Paid training
- Health insurance
Quick Apply
Bartender
Holiday Inn - (Benvenuto's) —Madison, WI
- $14 an hour
- Part-time
- Bar
- No background check
- Basic math
- Employee discount
- Referral program
Quick Apply
Bartender
Marriott Madison South —Madison, WI
- Part-time
- Bar
- Restaurant
- Food Handler Certification
Quick Apply
Server-Full and Part Time
Wisco Hotel Group (Holiday Inn - Benvenuto's) —Madison, WI
- From $10 an hour
- Part-time
- Fast casual restaurant
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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Hotel Front Office Manager

Holiday Inn Express & Suites Madison Central -
Madison, WI

Quick Apply

Job Details

Full-time
$45,000 - $52,000 a year
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

High school diploma or GED
Front desk

Full Job Description

USA TODAY Top Workplaces Award Winner – 2024, 2025 & 2026
Join an award-winning hospitality company and lead a front office team dedicated to delivering exceptional guest experiences and service excellence.

Benefits & Perks

Competitive Salary
Medical, Dental, Vision, Critical, Accident, & Life Insurance
Paid Time Off (PTO)
Paid Holidays
Hotel Discounts
Career Growth & Advancement Opportunities
Leadership Development Programs
Performance Bonus Opportunity
Employee Recognition Programs
Supportive Team-Oriented Culture
Work for a USA TODAY Top Workplace Award Winner (2024, 2025 & 2026)

Position Summary

GLMG Hotels is seeking a guest-focused and results-driven Front Office Manager to oversee the daily operations of the front desk and guest services team. This leadership role is responsible for delivering exceptional guest experiences, driving service excellence, coaching team members, and ensuring compliance with company and brand standards.

What You'll Do

Oversee daily front office, guest service, and reservations operations.
Ensure smooth and efficient guest check-in and check-out experiences.
Lead service recovery efforts and resolve guest concerns professionally.
Supervise, train, coach, and develop Guest Service Associates and Night Auditors.
Monitor guest satisfaction scores, online reviews, and loyalty program performance.
Create team schedules and manage staffing levels.
Maintain room inventory accuracy and operational readiness.
Review daily reports, arrivals, departures, occupancy, and revenue performance.
Partner with Housekeeping and Maintenance to ensure guest satisfaction.
Ensure compliance with brand standards, safety procedures, and company policies.

Qualifications

High School Diploma or equivalent required.
Associate's or Bachelor's Degree in Hospitality Management or Business Administration preferred.
2–4 years of hotel front office experience required.
Previous supervisory or front desk leadership experience preferred.
Strong leadership, communication, and guest service skills.
Experience with hotel PMS systems such as HotelKey, OnQ, FOSSE, Opera, or similar.
Ability to multitask and thrive in a fast-paced hospitality environment.

Why GLMG Hotels?

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters. Our Anchors for Success guide everything we do. We invest in our people, celebrate success, and create opportunities for growth while delivering exceptional hospitality experiences for our guests, team members, and owners.

Quick Apply

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hotel jobs in oregon, wi

Hotel Front Office Manager

Breakfast Attendant

Room Attendant

Night Auditor/ Front Desk

Breakfast Attendant

Hotel Front Desk / Guest Service Rep

Front Desk Associate

Hotel Front Desk Customer Service Agent

Guest Service Agent

Hotel Guest Service Representative

Hotel Front Desk / Guest Service Rep

Hotel Guest Service Representative

Hotel Night Audit

Sales Coordinator

Banquets Supervisor

Licensed Massage Therapist

General Manager - Restaurant

Bartender

Bartender

Server-Full and Part Time

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