Job Summary
We are seeking a dynamic and detail-oriented Logistics and Import/Export Operations Specialist to optimize our global supply chain activities. In this role, you will coordinate end-to-end logistics processes of import and export procedures, and ensure seamless transportation and distribution of goods. Your expertise will drive efficiency, reduce costs, and enhance overall operational performance in a fast-paced environment. This position offers an exciting opportunity to contribute to a thriving organization committed to excellence in supply chain management.
Responsibilities
- Generate air and ocean bills of lading and supporting export shipment documentation to ensure freight can be processed and efficiently exported.
- Contact trucking companies to arrange for pickup of customer’s freight. Contact air and ocean carriers to book export shipments and close consolidations.
- Review procedures and implement TSA safety regulations as developed by the Head Office.
- Arrange for import documentation pickup at the airlines. Review immediate Transport documents for US Customs and relay arrival information.
- Contact outside Customs Brokers to coordinate that import freight is cleared in a timely manner.
- Correspond with NNR Japan and other overseas agents.
- Provide internal and external customers with quotations and generate proposals for the sales staff.
- Contact present customers who have not shipped regularly to determine shipping status.
- Contact customers following sales to ensure ongoing customer satisfaction, provide flight details, maintain and review letters of credit and resolve any complaints. Assist with the collection of customer accounts.
- Complete light warehouse work including operating a forklift.
- Receive freight in warehouse and perform TSA safety checks. Prepare and label freight for export.
- Responsible for devanning and loading sea freight containers, building of pallets and ULD’s including Main Deck Pallets if applicable.
- Maintain client inventory, on hand notices and handle pick & pack as determined by 3PL customer requirements.
- Perform other duties as requested by management.
QUALIFICATION STANDARDS
Education & Experience:
- Minimum requirement High School diploma or GED.
- Familiar with international freight forwarding operations both Air and Ocean.
- Proficient with Microsoft Office applications.
- Ability to operate forklifts or other warehouse equipment; relevant certifications preferred. Successfully passed TSA training.
- Certified to handle Dangerous Goods when receiving, storing, handling, or releasing freight.
- Basic math skills to calculate freight, storage, duty and other charges.
- Effective communication skills for coordinating with suppliers, carriers, internal teams, and external partners.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium/Heavy work - Exerting up to 65 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Join us as we streamline our supply chain operations while delivering exceptional service worldwide! This role is vital for maintaining our competitive edge through innovative logistics solutions that support our growth ambitions.
Who We Are
We invite you to learn more about NNR Global Logistics USA Inc. through our businesses and our rich history of growth at nnrglobal.com . It is our mission to commit to the promotion and success of our team members. Whether working in our local branch or a corporate role, our teams come from diverse backgrounds, are driven by the ability to deliver results by thinking big and insisting on the highest standards. Join one of our growing teams and help us give our customers the best experience possible!
A member of the Nishitetsu Group headquartered in Tokyo, Japan we are a people-centric organization, satisfying in excess of 1 million customers - every day. Aligned to our Corporate Philosophy, our mission is to ensure our customers, our employees and anyone engaging with NNR, experience Confidence, Comfort and Enjoyment.
NNR Global Logistics Inc. provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Training is provided throughout the year at all levels of the organization to strengthen our teams and promote additional growth. NNR Global Logistics USA Inc. benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family.
- Medical, Dental, Vision, RX plans provide “optimal choices for individual and family needs”
- Wellness benefits “up to $400 annually”
- 401K Plan "NNR Global Logistics USA Inc. matches 2% of your contributions."
- Benefits easy access from “App based program”
- Paid Time Off earned “after 90 days”
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- How many years experience do you have working with international air and ocean freight services?
Work Location: In person
