IMPORTANT - We need applicants who have self-storage experience not just property management. We have 5-6 offices and 2 warehouses and the rest 150 are self-storage. So the primary business is self-storage.
You need to have self-storage software experience, ideally Yardi!
COMPENSATION - Please read the full compensation section. This is a resident manager position that includes a private on-site apartment as part of the overall compensation package. The rental value of the apartment (which is modern and beautiful) is between 1800-2000/month.
About Country Corner Storage
Country Corner Storage is a locally owned and family-operated self-storage facility serving the Ashland community. We believe exceptional businesses are built through integrity, professionalism, and genuine care for our customers.
Over the past year, we have invested significantly in upgrading our property, systems, technology, and operations. We are seeking a long-term Resident Manager who takes pride in maintaining an attractive property, providing outstanding customer service, and helping our business continue to grow.
This is an opportunity to become an important part of a small business where your work is noticed, appreciated, and makes a real difference every day.
Position Summary
We are looking for an organized, dependable, customer-focused Resident Manager to oversee the day-to-day operation of our self-storage facility.
The successful candidate enjoys working independently, communicates professionally, pays attention to detail, and takes pride in maintaining a clean, welcoming property.
This position includes a private on-site apartment, and the manager is expected to reside on the property.
Primary Responsibilities
- Deliver exceptional customer service and create a welcoming, professional experience for every tenant and prospective customer.
- Manage the rental process for storage units, commercial offices, warehouse space, and parking rentals, including inquiries, reservations, move-ins, renewals, and move-outs.
- Maintain accurate tenant records, leases, payments, and documentation using Yardi Breeze management software.
- Conduct regular inspections of the property to ensure it remains clean, attractive, secure, and well maintained.
- Perform routine light maintenance and housekeeping, including sweeping, picking up debris, identifying maintenance needs, and helping maintain the overall appearance of the property.
- Coordinate with ownership and approved vendors regarding maintenance, repairs, landscaping, and improvement projects. (Our professional landscape team services the property twice each month.)
- Monitor the security of the facility, including gates, cameras, lighting, and general property conditions, and respond appropriately to unusual situations.
- Respond to occasional after-hours emergencies consistent with the responsibilities of an on-site resident manager.
- Support occupancy and revenue goals by providing excellent customer service, following up with prospective tenants, and assisting with marketing initiatives as directed.
- Work collaboratively with ownership to continuously improve operations, systems, and the overall tenant experience.
Qualifications
Required Qualifications
- Valid driver's license and reliable transportation.
- Ability to successfully pass a background check.
- Ability to legally work in the United States.
- Willingness to reside in the on-site apartment as a condition of employment.
- Ability to walk the property daily and perform light physical tasks, including sweeping, lifting up to 25 pounds, and showing units to prospective tenants.
Preferred Qualifications
- Previous self-storage management experience strongly preferred.
- Resident manager or property management experience preferred.
- Exceptional customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Strong organizational skills with careful attention to detail.
- Comfortable using computers and learning new software applications (experience with Yardi Breeze is a plus).
- Self-motivated with the ability to work independently and manage multiple priorities.
- Demonstrated reliability, professionalism, sound judgment, and follow-through.
- Ability to maintain confidentiality and exercise discretion when handling tenant and business information.
- Reliable transportation.
Schedule
Approximately 30 scheduled office hours per week, Monday through Friday. Because this is a resident manager position, the manager lives on-site and is expected to respond to occasional after-hours emergencies as needed (they are rare)
Apartment
This position includes a private on-site apartment.
Cat and/or one small, well-behaved dog are welcome.
Start Date
August 1, 2026 (ideal)
We'd Love to Meet Someone Who...
- Takes genuine pride in doing excellent work and paying attention to the details.
- Enjoys building positive, professional relationships with tenants and providing exceptional customer service.
- Is dependable, organized, and follows through on commitments.
- Communicates clearly, professionally, and proactively.
- Enjoys working independently while taking ownership of their responsibilities.
- Takes pride in maintaining a clean, attractive, and well-managed property.
- Is comfortable learning new systems and continuously improving processes.
- Is looking for a long-term opportunity with a locally owned, family-operated business where their contributions truly make a difference.
To Apply
Please submit:
- Your resume
- A cover letter describing:
- Why this opportunity interests you.
- Your relevant experience.
- What you believe makes an exceptional resident manager.
- Why you would be a great fit for Country Corner Storage.
Pay: $16.00 - $18.00 per hour
Application Question(s):
- What do you believe makes an exceptional resident manager?
Experience:
- self storage or property management: 2 years (Required)
Language:
License/Certification:
- driver's license (Required)
Work Location: In person
