Top 672 Patient services representative Jobs in Orland Hills Il

Patient Intake and Benefits Coordinator
Vital Care of Orland Park —Orland Park, IL
- $24 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14h
Receptionist, Primary Care - Full-Time, Days
UChicago Medicine —Tinley Park, IL
- Full-time
- Computer literacy
- Primary Care
- Adults
5d
Dental Front Desk Receptionist
Tinley park dental care —Tinley Park, IL
- $15 - $25 an hour
- Part-time
- Dental office
- Fair chance
- In-person
- Employee discount
Quick Apply
14d
Patient Svcs Rep (PSR) - Immediate Care Clinic (Orland Park)
Advocate Aurora Health —Orland Park, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- High school diploma or GED
- 1 year
7h
Pediatric office receptionist
healthy kids ,SC —Tinley Park, IL
- $16 - $18 an hour
- Part-time
- Vital signs
- Pediatrics
- In-person
- Flexible schedule
Quick Apply
Scheduler & Pre-Access Rep - Sleep Center Clinic
Advocate Aurora Health —Palos Heights, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
1d
Imaging Authorization & Scheduling Specialist
Affiliated Oncologists —Orland Park, IL
- $20 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Commuter assistance
Clinic Admissions Associate
Action Behavior Centers —Tinley Park, IL
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Tinley Park, IL
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist Orthopedic Practice
Midwest Orthopaedic Consultants —Orland Park, IL
- $18 - $21 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Paid holidays
Quick Apply
13d
Receptionist
Joint Relief Institute —Orland Park, IL
- $16 - $18 an hour
- Full-time
- Spanish
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Patient Coordinator
Aspen Dental —Orland Park, IL
- $17 - $20 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Benefits Rep
Affiliated Oncologists —Orland Park, IL
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Surgery
- HIPAA
- Wellness program
- Commuter assistance
Patient Care Coordinator
Rosin Eyecare —Orland Park, IL
- $18.66 - $24.17 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
5d
Patient Access Conversion Specialist
Duly Health and Care —Orland Park, IL
- $16.30 - $24.50 an hour
- Full-time
- 3 years
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist Part Time
ReLive Physical Therapy —Mokena, IL
- $18 - $20 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid time off
- Flexible schedule
Quick Apply
Lead Patient Services Representative
Symetria Recovery —Palos Heights, IL
- $25 - $27 an hour
- 8 hour shift
- Up to 50% travel
- Psychiatry
- Addiction Medicine
- Continuing education credits
- Health insurance
Quick Apply
7d
Experienced Front Desk Dental Receptionist
Southwest Dental Group —Orland Park, IL
- $18 - $25 an hour
- Part-time
- Dental office
- HIPAA
- In-person
- Free parking
Quick Apply
Medical Biller and Patient Reception
Marquette Eye and Vision Center —Mokena, IL
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- In-person
- Medical terminology
- Health insurance
- Paid time off
Quick Apply
8d
Health Clerk - Part-Time
Community Consolidated School District 146 —Tinley Park, IL
- Part-time
- Office
- High school diploma or GED
- CNA
- Vision insurance
13d

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Patient Intake and Benefits Coordinator

Vital Care of Orland Park
Orland Park, IL

Quick Apply

Job Details

Full-time
$24 - $28 an hour
14 hours ago

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

Pharmacy Information Systems (PIS)
English
Attention to detail

Full Job Description

About Us

Vital Care of Orland Park is a specialty home infusion pharmacy serving patients across the Chicago area. We provide specialty infusion therapies in patients' homes and in our infusion suite. We are a locally owned location of a national pharmacy network, and we are building our core team as our patient census grows. This role is a chance to own a critical function from day 1, work directly with the owner and our pharmacist-in-charge, and grow with the business.

The Role

You are the front door of the patient journey. You own every referral from the moment it arrives until the patient is onboarded, verified, authorized, and scheduled, and you keep existing patients on service by tracking authorizations and coordinating renewals. This is a detail-heavy job where accuracy and speed directly determine whether a patient starts therapy with us or goes somewhere else.

What You Will Do

Process incoming referrals: intake demographics, prescriptions, and clinical documentation from physician offices
Run benefit verifications on both the pharmacy benefit and the medical benefit and document coverage, cost share, and network status
Run pharmacy test claims and interpret rejections
Prepare, submit, and track prior authorizations and appeals; follow up with payers and physician offices until resolution
Screen every patient for copay assistance, foundation support, and manufacturer programs before any quote goes out
Track authorization expiration dates and initiate renewals ahead of lapse
Communicate with patients about coverage, expected costs, and start-of-care logistics
Coordinate scheduling with our nursing partners and confirm start-of-care dates
Track referral-to-start timelines and proactively remove delays
Send confirmation and status updates back to referring physician offices
Escalate clinical questions and complex coverage problems to the pharmacist-in-charge or owner with a clear summary of what you have already tried
Serve as our day-to-day liaison to the central billing team: confirm claims go out on time, track claim status, and chase down anything stuck
Work denials and requests for additional documentation with the billing team until claims are paid; flag aging claims and recurring denial patterns to the owner
Verify that intake documentation is complete and billing-ready before dispense so claims do not stall after the fact
Keep referral and patient status current in our pharmacy management system
Flag payment delays, recurring denial reasons, and aging balances to the owner with a recommended fix

What You Need

2+ years of benefits verification, prior authorization, or intake experience at a specialty pharmacy, home infusion provider, infusion center, or specialty physician office (allergy/immunology, rheumatology, neurology, or GI a plus)
Working knowledge of the difference between pharmacy benefit and medical benefit claims
Hands-on experience with payer and PBM portals (Availity, CoverMyMeds, Express Scripts, Caremark, or similar)
Comfort on the phone with payers, physician offices, and patients
Strong attention to detail and follow-through; nothing falls through the cracks on your watch
Ability to work independently in a small-team environment

Nice to Have

Experience with IVIG, SCIG, or biologic infusion therapies
Experience with copay assistance and patient foundation programs
Medical or pharmacy billing, claims follow-up, or accounts receivable experience
CareTend or other home infusion pharmacy software experience
Certified Pharmacy Technician (CPhT) license (not required)
Bilingual English/Spanish or English/Polish

Schedule and Compensation

Full-time, 30-40 hours per week, weekday daytime hours
Hybrid role: fully on-site during training, then a mix of on-site and remote days once you are running the workflow independently; you must be able to work from our Orland Park pharmacy regularly
$24-$28 per hour based on experience
Responsibilities and compensation expected to grow with patient volume; we are building our core team and want people who grow with the business

Vital Care of Orland Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $24.00 - $28.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off

Work Location: Hybrid remote in Orland Park, IL 60467

Quick Apply

Refine Your Search

patient services representative jobs in orland hills il

Patient Intake and Benefits Coordinator

Receptionist, Primary Care - Full-Time, Days

Dental Front Desk Receptionist

Patient Svcs Rep (PSR) - Immediate Care Clinic (Orland Park)

Pediatric office receptionist

Scheduler & Pre-Access Rep - Sleep Center Clinic

Imaging Authorization & Scheduling Specialist

Clinic Admissions Associate

INTERNAL Clinic Admissions Associate

Medical Receptionist Orthopedic Practice

Receptionist

Patient Coordinator

Patient Benefits Rep

Patient Care Coordinator

Patient Access Conversion Specialist

Front Desk Receptionist Part Time

Lead Patient Services Representative

Experienced Front Desk Dental Receptionist

Medical Biller and Patient Reception

Health Clerk - Part-Time

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