Top 257 Residential supervisor Jobs in Orlando, Fl

Supervisor, Residential Retention
Spectrum —Lake Mary, FL
- Weekends as needed
- Marketing
- English
- Mid-level
- Opportunities for advancement
12d
House cleaning Supervisor
wonder cleaning —Orlando, FL
- $4,000 a month
- Full-time
- Management
- Mid-level
- Residential
Quick Apply
Area Warranty Supervisor
Taylor Morrison —Maitland, FL
- Full-time
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
10d
Resort Pool Tech
H2 Lagoon Solutions —Golden Oak, FL
- $18 - $20 an hour
- Weekends as needed
- Schematics
- Maintenance
- No experience needed
Quick Apply
City Planner
City of Minneola —Minneola, FL
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- AD&D insurance
- Health insurance
Quick Apply
Certified ABC/ABL Crane Operator / CDL Driver
SPEC BUILDING MATERIALS —Orlando, FL
- From $26 an hour
- Full-time
- CDL B
- Construction site
- Customer service
- Profit sharing
- AD&D insurance
Quick Apply
Maintenance Supervisor
GrayCo —Orlando, FL
- $27 an hour
- Full-time
- Carpentry
- 18 years or older
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Landscaping Project Manager
Signature Landscape Contractors —Winter Park, FL
- $75,000 - $100,000 a year
- Full-time
- Spanish
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Air Conditioning Technician Job
The Joint Chiropractic —Orlando, FL
- $28 - $32 an hour
- Email
- Mid-level
- Residential
- High school diploma or GED
- Fuel card
- Paid time off
Quick Apply
Care Coordinator
Sirius Healthcare —Orlando, FL
- $19.65 - $22.00 an hour
- 8 hour shift
- Spanish
- BLS Certification
- HIPAA
- Paid training
- Mileage reimbursement
Quick Apply
Lead Electrician Residential New Construction
Palmer Electric Company —Winter Park, FL
- $45,000 - $90,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician - Sarasota, FL R0196244 City Office Orlando Orlando, Florida Full time
Greystar —Orlando, FL
- Email
- Driver's License
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
Residential Outside Mobile & Internet Sales - Base $40k - First Year Target $105k
Spectrum —Lake Mary, FL
- $40,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Experienced Precast Concrete Worker
FINFROCK —Apopka, FL
- Overtime
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Residential Outside Mobile & Internet Sales - Base $40k - First Year Target $105k
Spectrum —Maitland, FL
- $40,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Finish Loader Operator (Roadway Work)
Foshee Construction Co., Inc. —Minneola, FL
- Full-time
- Construction site
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Maintenance Supervisor - Lantower Grande Flats R0197159 Lantower Grande Flats Orlando, Florida Full time
Greystar —Orlando, FL
- $28 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
11d
Maintenance Technician - Fourteen 01 R0196520 Fourteen 01 Orlando, Florida Full time
Greystar —Orlando, FL
- $23 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Driver's License
- Travel
- Paid parental leave
- Paid holidays
Maintenance Supervisor - Prime R0194403 Prime Kissimmee, Florida Full time
Greystar —Kissimmee, FL
- $30 - $32 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Maintenance Technician - Alta Longwood R0196971 Alta Longwood Longwood, Florida Full time
Greystar —Longwood, FL
- $19 - $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Driver's License
- Paid parental leave
- Paid holidays
13d

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residential supervisor jobs near orlando, fl

Supervisor, Residential Retention

Spectrum -
Lake Mary, FL

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Job Details

Full-time
12 days ago

Benefits

Opportunities for advancement

Qualifications

English

Full Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i.e. Video, Data, and Phone. Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so that customers, employees, and owners are successful towards our goal of being America’s leading service provider.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.
Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists and is sustained.
Consistently meet or exceed weekly and monthly retention activity goals by coaching agents to sound telephone based customer save techniques.
As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate.
Ensure that agents are educated on and abide by the business rules surrounding the retaining of a customer. These business rules include but are not limited to extension of promotions, credit usage, and escalation of service-related issues.
Ensure thorough understanding of the agent as well as the supervisor compensation/commission plans in order to coach to specific behaviors that will improve save yield and, therefore, improve commission earnings potential.
Manage agent compliance of call handling metrics to include productive time, schedule adherence, handle time, after call work, an d other metrics as necessary.
Analyze and provide statistically-based recommendations on ways to improve agent save performance.
Manage agents performance by providing frequent coaching based upon call monitoring and save performance.
Provide recommendations on save offers and business rules to support Charter’s strategy.
Master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Acquire, demonstrate and instruct thorough knowledge of competitors’ pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter’s and competitors’ products and services.
Ability to successfully manage difficult customer calls that require issue resolution.
Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet), and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off

Required Education

Minimum of Associates college degree in marketing, sales or related field or equivalent experience

Required Related Work Experience and Number of Years

Call center experience in the areas of customer service and/or phone sales - 3-5

WORKING CONDITIONS

Office environment

#LI-TT2
SRT440 2026-79805 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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Refine Your Search

residential supervisor jobs in orlando, fl

Supervisor, Residential Retention

House cleaning Supervisor

Area Warranty Supervisor

Resort Pool Tech

City Planner

Certified ABC/ABL Crane Operator / CDL Driver

Maintenance Supervisor

Landscaping Project Manager

Air Conditioning Technician Job

Care Coordinator

Lead Electrician Residential New Construction

Maintenance Technician - Sarasota, FL R0196244 City Office Orlando Orlando, Florida Full time

Residential Outside Mobile & Internet Sales - Base $40k - First Year Target $105k

Experienced Precast Concrete Worker

Residential Outside Mobile & Internet Sales - Base $40k - First Year Target $105k

Finish Loader Operator (Roadway Work)

Maintenance Supervisor - Lantower Grande Flats R0197159 Lantower Grande Flats Orlando, Florida Full time

Maintenance Technician - Fourteen 01 R0196520 Fourteen 01 Orlando, Florida Full time

Maintenance Supervisor - Prime R0194403 Prime Kissimmee, Florida Full time

Maintenance Technician - Alta Longwood R0196971 Alta Longwood Longwood, Florida Full time

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