Top 20 Service desk technician Jobs in Orlando, Fl

IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
IT Service Desk Support Technician
Katmai —Orlando, FL
- $20.75 - $25.00 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- AD&D insurance
- Paid holidays
Quick Apply
10d
IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
- From $50,000 a year
- 8 hour shift
- Background check
- Computer science
- Management
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Field Service Dispatch Technician - Orlando ( MCO ) Airport
ESP Global Services Limited —Orlando, FL
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
Quick Apply
9d
Service Desk Technician Level 2 - Orlando, FL (on-site)
AssistRx —Orlando, FL
- $22 - $27 a year
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Installation & Deployment Technician
AD Solutions —Orlando, FL
- $24 - $27 an hour
- Overtime
- Azure
- Mid-level
- Office
Customer Service Technician
Kaimetrix —Orlando, FL
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Commuter assistance
- Health savings account
Quick Apply
Service Desk Support Specialist (Intermediate/Senior)
Link Solutions, Inc. —Orlando, FL
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Help Desk Level 3 Agent
Acorn Stairlifts, Inc. —Orlando, FL
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
13d
Client Support Rep
OUTCOMES OPERATING INC —Orlando, FL
- Writing skills
- Clinic experience
- Mid-level
Quick Apply
Observability Systems Associate
Kappa Services —Lake Mary, FL
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply

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Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance. Cisco Phones and Soft Phones.
$19 - $28 an hour

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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service desk technician jobs near orlando, fl

IT Help Desk Technician

Enterfusion
Orlando, FL

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Job Details

Full-time
$48,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Paid time off
Dependent health insurance coverage
Life insurance

Qualifications

Phone communication

Full Job Description

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team!

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization.

A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies.

Requirements

KEY RESPONSIBILITIES:

Provide technical support via phone, email, and in-person.
Troubleshoot hardware/software issues for desktops, laptops, and mobile devices.
Assist in setting up new employee workstations and documenting solutions in the ticketing system.
Escalate complex issues to senior IT staff.
Help with software upgrades, maintain IT equipment inventory, and assist in procurement.
Participate in IT projects to enhance operational efficiency and prioritize service tickets.
Configure computers, software, and networks; upgrade hardware and remove viruses.
Ensure proper backups to prevent data loss and troubleshoot various IT problems.
Administer servers, desktop computers, printers, network devices, and perform software deployments.
Recommend hardware devices to the sales team and perform other duties as assigned.

QUALIFICATIONS:

Strong technical knowledge of computer systems, mobile devices, and tech products.
Familiarity with Windows and macOS, and common software applications.
Exceptional teamwork, communication, and customer service skills.
Efficient troubleshooting and problem resolution abilities.
IT certifications (e.g., CompTIA A+) are desirable.
Working knowledge of Microsoft Office tools.
Excellent written and verbal communication.
High attention to detail and phone etiquette.
Experience supporting at least one of the following:
- AWS cloud services (S3, EC2, VPC) or Microsoft Azure.
- Windows 2012 Server or newer Active Directory.
- Troubleshooting enterprise network equipment.
- VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications).
- Ubiquiti or Cisco Wi-Fi troubleshooting.
- Microsoft O365 management and migrations.
- Windows 10 or 11 Desktop OS support.

WORK ENVIRONMENT:

This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth.

TRAVEL:

The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays.

JOB TYPE:

Salary, Full-time, Non-exempt

HOURS:

The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week.

JOIN OUR TEAM!

If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!

Benefits

COMPENSATION:

Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.

Benefits Include:

✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance – Company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance – Income protection benefits provided.
✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support.

Join Enterfusion and be part of a team that invests in your success!

Quick Apply

Refine Your Search

service desk technician jobs in orlando, fl

IT Help Desk Technician

Desktop Support Technician I

IT Service Desk Support Technician

IT Help Desk Technician

IT Support Technician - Orlando, FL

IT Support Desk Technician - Level 1

Field Service Dispatch Technician - Orlando ( MCO ) Airport

Service Desk Technician Level 2 - Orlando, FL (on-site)

IT Installation & Deployment Technician

Customer Service Technician

Service Desk Support Specialist (Intermediate/Senior)

Help Desk Level 3 Agent

Client Support Rep

Observability Systems Associate

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