Who We Are
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.
Job Purpose
To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Deputy State Director (DSD), you will be a member of the Education Leadership team who reports to and supports the State Director (SD) to drive the excellence of our K-12 network of schools' academic performance, operations, educational programs and CSUSA's core educational strategies. The DSD supervises, with oversight from the SD, all regional operations personnel within their assigned state / region, and is responsible for leading and creating the culture required to uphold CSUSA's mission, values, and promise.
Position Description
The Deputy Director will support and coach principals and leadership in areas such as curriculum and instruction, accountability and assessment, and further support school improvement within their assigned portfolio as well as work collaboratively with the State Director (SD) to implement our premier educational model focused on data-driven instruction and student achievement. The Deputy Director will create a culture of constant improvement and serve as inspirational leaders, committed to educational and operational excellence and attaining the highest student performance and growth outcomes. The Deputy Director will assist the SD in providing guidance and support to the state team and regional staff and help them reach high levels of achievement. Under the leadership of the SD, the Deputy Director will work with the state team, regional team, and the national team to develop systems and processes that meet the needs of the specific area. The SD and the Deputy Director will work to create a culture of performance results, accountability, and excellence within each area within the state. The Deputy Director will be knowledgeable of their state-specific education policies and procedures in all academic areas, school operations, mandated State reports, charter renewals, teacher and principal evaluations and accountability frameworks that determine school performance. The Deputy Directory shall also be knowledgeable of federal statutes that impact academic programs and services within their assigned state as well as support operations, strategic development, and further support school improvement within their assigned state.
How You Will Impact Education
- Uses existing data appropriately to diagnose and assess school needs.
- Increases schools' capacity to seek, critically assess, and selectively incorporate new ideas and practices.
- Facilitates implementing changes in legislation regarding school improvement.
- Guides schools in tailoring instruction to meet individual needs.
- Collaborates in creating Professional Learning Communities and Learning Team Meetings / Lesson Study Groups at the school level.
- Develops the capacity of school principals to monitor and improve instruction.
- Monitors the implementation of instructional programming, digital, and blended learning customized to the individual strengths, needs, and aspirations of each learner.
- Monitors the implementation of effective instruction to meet the needs of all students.
- Monitors the implementation of the Education Model 2.0 within all schools.
- Assists school administrators in using a variety of walk-through templates to help Leadership Teams assess and evaluate how the faculty prepares students for purposeful learning.
- Coaches school leadership teams on improving classroom instruction.
- Leads strategic change that continuously elevates the performance of schools and sustains high quality educational programs and opportunities across the Organization.
- Continually assesses and evaluates progress and growth at the school level.
- Directs schools in effectively using data to make adjustments to instruction and informed school improvement decisions.
Talent Development
- Builds schools' capacity to support school improvement.
- Provides coaching, support, and professional learning strategies school principals' and leadership teams to grow as instructional leaders.
- Engages school principals in the principal evaluation process in ways that facilitate their growth as instructional leaders.
- Guides the organization in designing both principal coaching or mentoring and teacher instructional coaching to address meaningful goals for student learning.
- Creates expectations and support to schools within the state.
- Monitors and ensures rigor in the selection, hiring, and retention processes used to identify highly qualified and effective employees.
- Engages in self-development and continuous improvement to facilitate school principals' and leadership teams in growth as instructional leaders.
- Provides training on data analysis and curriculum alignment.
- Identifies effective, long lasting professional development that will act as a change lever and ensures professional development is intensive, targeted, ongoing, and embedded.
- Works with school principals' and instructional leaders to overcome the barriers to change (e.g., structures, skills, systems, supervisors).
- Supervises and evaluates performance of assigned school principals as well as provides input into the evaluation of instructional team members.
- Implements and monitors leadership advancement pathways.
- Directs, oversees, and evaluates each principal's performance in terms of the school's productivity in achieving CSUSA strategic goals.
- Works with principals and teachers in his/her portfolio to identify expertise and support services necessary for staff development to meet their identified needs.
- Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
Customer Service Culture
- Facilitates shaping and changing the prevailing culture in schools.
- Builds a culture of pride, trust, and respect.
- Monitors an effective approach to bullying prevention.
- Aligns new and existing community and parent partnerships for the state.
- Helps schools, parents, students, teachers, and the community make critical use of data with the end result being improved school-wide cultures.
- Keeps State Director informed of critical issues and incidents.
- Develops collegial relationships within the organization and works collaboratively with other area directors.
- Monitors systemic customer service in the schools.
- Manifests a professional code of ethics and values.
- Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner representing CSUSA in a positive light.
- Keeps the State Director informed of current state-wide issues and incidents about which he/she and the Board should be aware.
Operational Excellence
- Implements rigorous project management, structures, protocols, and processes.
- Models the routine, intentional and effective use of technology in daily work, including communications, organization, and management tasks.
- Oversees and manages all operations and functions of the schools in his/her portfolio consistent with organizational goals.
- Maintains visibility in schools and community as the Deputy Director is responsible for the effective operation of the schools and the effectiveness of employees.
- Follows the organizations policies and procedures.
- Responsible for self-development and keeping up to date on current research, trends, and best practices relevant to the area of responsibility.
- Communicates and coordinates with LEA on deadlines and requirements due.
- Maintains grant compliance and financial management.
- Communicates directly and regularly with CSUSA schools implementing corrective action plans.
- Maintains accountability-reporting schedule and communicate requirements to functional areas and schools.
- Communicates with key stakeholders effectively on accountability issues.
- Supports new operational and educational solutions and innovation in the organization.
Finance, Grants & HR
- Ensure the region's financial health by maximizing regional resources and utilizing school budgets/grants to provide the highest quality education to our students first and foremost.
- Works with the SD regarding school leadership that includes hiring, transferring, promotions, and terminations/retirement.
- Leads professional development of regional team and education leadership, as assigned.
- Assigns training, duties, and projects to various team members.
IT
- Oversee the region's IT services to ensure the schools are properly outfitted with the technology needed to ensure our students' and staff's success.
Marketing & Enrollment
- Coordinates and manages internal marketing and customer service (communication, red carpet training, even coordination, PTC oversight, school highlights to media, etc.).
- Holds school leaders accountable for meeting regional enrollment targets.
- Ensures schools are compliant with regional enrollment reporting and maximizing allowable funding.
- Works with Enrollment Managers to track and monitor regional enrollment data.
- Collaborates with marketing team to execute regional & school marketing strategies designed to build awareness and boost enrollment and retention.
- Prepares a variety of regional reports, analysis, and solutions to drive enrollment and retention.
Governance
- Works collaboratively with Governance Director to prepare for board meetings.
- Review and approve monthly principal reports.
- Attend and support state or regional CSUSA board meetings.
Facilities
- Oversee the region's facilities' services to ensure the schools are maintained in such a way that encourages student learning and success.
Local Decision Making
- Participates as needed in meetings with various departments, committees, boards, groups, and parents about matters pertaining to the area.
- Models collaborative planning and shared decision making.
Resource Optimization
- Monitors and assists with the Florida Professional Development Evaluation Protocol (FPDEP).
- Models the effective implementation of resource optimization including programmatic decisions based on program evaluation or return on investment.
- Establishes expectations by setting ambitious enrollment targets for the area.
- Provides support and coaching to principals' and instructional team members on increasing enrollment and increasing the recommit rates.
- Plans, organizes, implements, and evaluates professional development necessary to support principals and teachers.
Required Qualifications and Skills
- Purpose driven - committed to making a difference in Education.
- Embraces and models CSUSA's values of purpose, passion, integrity, and grit.
- Lives as an example of Strong Minds, Good Hearts™
- Personally, shows a Relentless Commitment to Student Greatness in School and in Life™
- Demonstrates enthusiasm and commitment toward the position and the mission of the company; supports the company's values in the strategic areas of academic excellence, operational performance, superior culture, and financial health and growth, as outlined in the Employee Handbook.
- Works and interacts with staff and relates to individuals at all levels of the organization. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
- Demonstrates ability to lead people and get results through collaboration.
- Thinks ahead and plans over a 1-2-year time span.
- Organizes and manages multiple priorities.
- Analyzes and problem solves at both a strategic and functional level.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Strives to research, evaluate, and implement best practices.
- Prepares comprehensive reports, including writing report sections, integrating content, and formatting business documents.
- Establishes a set of operating principles and routines, driving projects to completion, while insisting on highest level of quality.
- Strives to consistently be at work, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
- Works with large amounts of data, to detect errors or inconsistencies, and prepare budgets.
- Demonstrates strong customer orientation.
- Establishes excellent interpersonal skills between all constituents; is courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing.
- Has broad conceptual perspective and is forward-thinking on business issues and their long-term impact on the business unit, the Education function and the organization.
- Is proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.
Job Requirements
- Master's degree (MA) from an accredited college or university or equivalent.
- 5 years related experience (in school administration) and /or training.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint), Student Information System (SIS), preparing reports and visual presentations.
- Commitment to company values.
- Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
- May perform other duties assigned.
Work Environment
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual school and office working conditions.
- May be noisy during high student traffic.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- No physical exertion required.
- Travel nationally or overseas.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
FLSA Overtime Category
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
