Top 11 Hotel front office supervisor Jobs in Oro Valley, Az

Front Desk
Fairfield Tucson-Oro Valley —Oro Valley, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Rooms Operations Manager
Marriott International, Inc —Marana, AZ
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
11d
Front Office Supervisor
Westin La Paloma Resort and Spa —Tucson, AZ
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
20h
Assistant General Manager
Marriott International, Inc —Tucson, AZ
- $70,000 - $77,000 a year
- Weekends as needed
- Hotel
- Senior level
- Health insurance
- Dental insurance
Front Desk
Tucson HIEX —Tucson, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Associate
Johnson Hospitality LLC —Tucson, AZ
- Inventory management
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
Country Inn & Suites —Tucson, AZ
- From $15.15 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
8d
Night Auditor
Fairfield Tucson-Oro Valley —Oro Valley, AZ
- Part-time
- Computer literacy
- Basic math
- Mid-level
Front Desk Agent
Lodge on the Desert —Tucson, AZ
- $15.15 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Health insurance
- Benefits from day one
Quick Apply
11d
NIGHT AUDIT/OVERNIGHT SECURITY
TEXAS WESTERN MANAGEMENT PARTNERS —Tucson, AZ
- Overnight shift
- Hotel
- Entry level
Quick Apply

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Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Ability to handle cash and credit transactions. Ability to achieve positive guest relations and maximize guest satisfaction. Type a minimum of 35 wpm.
Quick Apply
Front Desk Clerk
Hampton Inn and Suites Columbus Downtown —Columbus, OH
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
$16 an hour

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Front Desk

Fairfield Tucson-Oro Valley
Oro Valley, AZ

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Job Details

Part-time | Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Hotel room assignment management
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Telephone systems
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

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hotel front office supervisor jobs in oro valley, az

Front Desk

Rooms Operations Manager

Front Office Supervisor

Assistant General Manager

Front Desk

Front Desk Associate

Front Desk Agent

Night Auditor

Front Desk Agent

NIGHT AUDIT/OVERNIGHT SECURITY

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