Top 92 Call center representative Jobs in Oswego, Il

Customer Service Representative II- Warrenville, IL
Endeavor Health —Warrenville, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Dispatch/Customer Service Representative
DRF Water Heating Solutions —Plainfield, IL
- $20 - $21 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Health insurance
- Tuition reimbursement
Quick Apply
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Client Care Representative
Benjamin Franklin Plumbing of Aurora/Naperville, IL —Yorkville, IL
- $15 - $25 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
WeatherTech —Bolingbrook, IL
- From $22.50 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Call Center Agent
ampliFI Loyalty Solutions —Naperville, IL
- $18.50 an hour
- Monday to Friday
- Hybrid work
- Computer literacy
- High school diploma or GED
- Critical & Intensive Care
- Paid holidays
- Health insurance
Quick Apply
11d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Naperville, IL
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Partner Care Representative Bilingual
Awana —Saint Charles, IL
- $16.00 - $17.50 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Wellness program
- Paid holidays
Quick Apply
Customer Service Representative
Roto-Rooter Services Company —Lombard, IL
- $17 - $19 an hour
- Urgently hiring
- Bilingual
- Military encouraged
- Communication skills
- Profit sharing
- Paid training
8d
User Support Technician
Old Second National Bank —Aurora, IL
- $25 - $30 an hour
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
4d
Customer Contact Representative Senior
International Motors, LLC —Lisle, IL
- $59,200 - $88,800 a year
- Online Application
- Hybrid work
- Spanish
- Oracle
- No experience needed
3d
PHONE REPRESENTATIVE
Controlled Force —Batavia, IL
- $20 an hour
- Email
- Office
- In-person
- Entry level
- Paid time off
Service Call Center Representative - Automotive Dealership
Advantage Of Naperville Inc —Naperville, IL
- Weekends as needed
- Dealership
- Communication skills
- Entry level
Customer Support Center Representative I, II
Old Second National Bank —Lombard, IL
- $19.50 - $27.00 an hour
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
Customer Service Representative
Blue Wave Products. —Batavia, IL
- $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
2d
Customer Service Representative
Woody Buick GMC of Naperville —Naperville, IL
- $20 an hour
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Online Support Registeration Clerk
RedSpeed —Lombard, IL
- $18.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Call Center Representative - Bilingual in Spanish (hybrid)
Earthmover Credit Union —Oswego, IL
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- Basic math
- Mid-level
- Paid holidays
- Disability insurance

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Customer Service Representative II- Warrenville, IL

Endeavor Health -
Warrenville, IL

Apply Now

Job Details

Part-time
$19.89 - $28.84 an hour

Benefits

Free parking
Wellness program
Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

High school diploma or GED
Fax machines
Desktop applications
Productivity software
Faxing
Grammar Experience

Full Job Description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Sign on bonus: N/A
Position: Customer Service Representative II
Location: Warrenville, IL
Full Time/Part Time: Part Time (20 hours)
Hours: Monday-Friday: Mon, Tues, Wend, Fri: 3:00 pm- 7:00 pm
Saturday: 5:00 pm- 9:00 pm
Holiday - 1 summer & 1 winter holiday shift per year
Required Travel: No

What you will do:

Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer, transfer and relay incoming telephone calls.
Handles Operator calls for multiple facilities, while navigating our dual database between hospital locations. Initiates “Codes/Emergency Alerts” per Hospital policy and procedure, system wide.
Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
Document and relay messages for physicians and their offices.
Analyzes caller’s needs concerning physician’s answering service. Obtains necessary information and contacts physician on call and/or office as determined by urgency of call and physicians’ instructions.
Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits data and notifies Lead/Liaison/Supervisor of any problems.
Assists Liaison and Supervisor in clarifying instructions for patients calling the answering service.
Processes calls for the Patient Experience EEH System. Follows guidelines to deescalate, as needed. Analyzes needs to determine which facility the caller has concerns with and directs message to the appropriate Patient Experience team.
Processes calls for EEH System Service Center departments. Communicates professionally to answer, analyze and assign workers to requests.
Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller’s needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.
Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer call lights.
Relays patient requests to appropriate caregivers by selecting specific palettes and including required information.
Monitors and escalates call lights to ensure timely responses.
Launches codes and other emergency alerts. Monitors and checks in to ensure all have responded.
Communicates professionally and analyzes caller needs concerning physician referral and class information. Provides requested information and obtains necessary data.
Run rosters, monitor participants, make recommendations on class offerings and sizes, as needed.

What you will need:

High School Diploma or GED
One year of call center experience
Proficiency with Microsoft Office applications
Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
Strong organizational skills
Aptitude for organization, people, and non-routine situations
Ability to move across multiple computer environments and effectively adapt their customer service skills
Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web
Knowledge of hospital operations and departments

Benefits:

Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities

Apply Now

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call center representative jobs in oswego, il

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Sign on bonus: N/A

Position: Customer Service Representative II

Location: Warrenville, IL

Full Time/Part Time: Part Time (20 hours)

Hours: Monday-Friday: Mon, Tues, Wend, Fri: 3:00 pm- 7:00 pm

Saturday: 5:00 pm- 9:00 pm

Holiday - 1 summer & 1 winter holiday shift per year

Required Travel: No

Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer, transfer and relay incoming telephone calls.

Handles Operator calls for multiple facilities, while navigating our dual database between hospital locations. Initiates “Codes/Emergency Alerts” per Hospital policy and procedure, system wide.

Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.

Document and relay messages for physicians and their offices.

Analyzes caller’s needs concerning physician’s answering service. Obtains necessary information and contacts physician on call and/or office as determined by urgency of call and physicians’ instructions.

Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits data and notifies Lead/Liaison/Supervisor of any problems.

Assists Liaison and Supervisor in clarifying instructions for patients calling the answering service.

Processes calls for the Patient Experience EEH System. Follows guidelines to deescalate, as needed. Analyzes needs to determine which facility the caller has concerns with and directs message to the appropriate Patient Experience team.

Processes calls for EEH System Service Center departments. Communicates professionally to answer, analyze and assign workers to requests.

Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller’s needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.

Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer call lights.

Relays patient requests to appropriate caregivers by selecting specific palettes and including required information.

Monitors and escalates call lights to ensure timely responses.

Launches codes and other emergency alerts. Monitors and checks in to ensure all have responded.

Communicates professionally and analyzes caller needs concerning physician referral and class information. Provides requested information and obtains necessary data.

Run rosters, monitor participants, make recommendations on class offerings and sizes, as needed.

High School Diploma or GED

One year of call center experience

Proficiency with Microsoft Office applications

Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging

Strong organizational skills

Aptitude for organization, people, and non-routine situations

Ability to move across multiple computer environments and effectively adapt their customer service skills

Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web

Knowledge of hospital operations and departments

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking at designated locations

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities