Top 39 Client success Jobs in Overland Park Ks

Customer Support Specialist
Bungii —Overland Park, KS
- $45,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Background check
- English
- Health insurance
- Dental insurance
Client Success Representative (Remote)
Demand.com —Kansas City, MO
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Client Success Manager
iFOCUS Marketing & Advertising —Overland Park, KS
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Client Success Manager
Go Local Interactive —Overland Park, KS
- Email
- Microsoft Excel
- Marketing
- Research
- Health savings account
- Paid holidays
Client Success Coordinator
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Research
- Opportunities for advancement
Client Success Manager
Global Payment Holding Company —Lenexa, KS
- Full-time
- Google Workspace
- Microsoft Excel
- Marketing
Quick Apply
6d
Customer Success Lead
Notable —Kansas City, MO
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Client Success Manager
Propio —Overland Park, KS
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Client Success and Operational Coordinator
Gold Leaf Tax Services —Kansas City, KS
- $18 - $22 an hour
- Part-time
- Background check
- Google Workspace
- Writing skills
Quick Apply
10d
Client Alignment Success Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Research
- Opportunities for advancement
Client Success Manager
Propio LS LLC —Overland Park, KS
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Managing Director, Client Success
McKesson —Overland Park, KS
- $116,600 - $194,400 a year
- Travel
- Senior level
- 4 years
3d
Customer Success Manager
TENEX.AI —Overland Park, KS
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Client Onboarding Consultant
e2E —Kansas City, MO
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- 6 years
- CPA
- Health insurance
- Retirement plan
Quick Apply
5d
Customer Deployment Specialist
Deloitte —Kansas City, MO
- $105,400 - $207,800 a year
- Full-time
- Up to 50% travel
- 5 years
- Bachelor's degree
2d
Customer Integration Manager
C.H. Robinson —Kansas City, MO
- $66,900 - $105,800 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid parental leave
- Health savings account
13d
Customer Project Manager
Schneider Electric —Lenexa, KS
- Online Application
- Hybrid work
- Microsoft Excel
- Engineering
- English
- Dental insurance
- Military leave
12d
Employer Strategic Client Executive
McKesson —Overland Park, KS
- $76,600 - $127,600 a year
- Travel
- Senior level
- 4 years
3d
Exam Security Client Advisor
AscendLearning, LLC —Leawood, KS
- Hybrid work
- Nursing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Success & Technical Support Specialist (Photography Industry)
H&H COLOR LAB, INC —Raytown, MO
- From $23 an hour
- Extended hours
- Pass drug screening
- English
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Customer Support Specialist

Bungii -
Overland Park, KS

Apply Now

Job Details

Full-time
$45,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Written communication
Partner customer support
English
Managing clients in a customer support role
Typing

Full Job Description

Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.

The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.

WHAT YOU’LL DO:

Own outcomes: work with partners, drivers and customers on a national level to execute on their highest priority initiatives.
Perform at a high level within a time-sensitive and demanding environment to deliver on operational KPIs.
Manage multiple channels of online communication including text, phone, email, and social media.
Monitor and manage completion of all Bungii deliveries including accurate processing and refunding of customer and driver payments.
Be a subject matter expert on Bungii’s processes and policies.
Handle the big picture and the tiny details. Be organized and always on top of your deadlines to ensure nothing gets missed.
Identify and solve stakeholder issues in a detailed and timely manner. Escalate issues to appropriate stakeholders when necessary.
Persevere: be able to think on your feet and hustle through fire drill situations.
Encourage continuous process improvement to deliver an excellent experience every time, all the time.
Be a Bungii evangelist - care about the product and share it with others.

WHAT YOU’LL NEED:

2+ years fast paced chat support experience
Logistics industry experience preferred
Self motivated with a strong affinity for problem solving, continually challenging the status quo and never settling for how something ‘has always been done’.
The ability to multi-task, prioritize and time manage.
Able to maintain composure and be calm under pressure.
Willingness to work in a flex schedule environment with four 10 hour shifts per week
Always willing to roll up your sleeves approach something hands-on.
Excellent verbal and written communication skills and above average typing speed
Customer oriented; able to adapt to different personalities.
Flexibility with assigned tasks and scheduling.
Enthusiastic attitude and are passionate about bringing harmony to the marketplace. You view every support interaction as a chance to impact our customers, drivers and partners in a positive way.
Demonstrate the ability to work efficiently and exhibit discernment through challenging situations.

COMPANY OVERVIEW:

Bungii is a rapidly growing delivery services company that moves big and bulky items in the final mile of their journey. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Are you available to work a flex schedule of four 10 hour shifts per week, with a schedule that changes slightly each week?
Describe a time when you went "above and beyond" to help someone.
Imagine you received this complaint from a Bungii customer: "I used your service because Mattress Firm said you were supposed to be good. She said you were the Uber for moving stuff. So wrong! I had to wait a whole 10 minutes for my driver to arrive - I have better things to do with my day then wait around - time is money!! When the driver FINALLY showed up, he said the mattress was awkward and heavy... that's his JOB!! To top it all off, the driver overcharged me by $15!! How are you going to resolve this before I tell all my friends on social media to NEVER use your platform again?!" Answer as if you were speaking directly with the customer.

Work Location: Hybrid remote in Overland Park, KS 66210

Apply Now

Refine Your Search

client success jobs in overland park ks

Customer Support Specialist

Client Success Representative (Remote)

Client Success Manager

Client Success Manager

Client Success Coordinator

Client Success Manager

Customer Success Lead

Client Success Manager

Client Success and Operational Coordinator

Client Alignment Success Representative

Client Success Manager

Managing Director, Client Success

Customer Success Manager

Client Onboarding Consultant

Customer Deployment Specialist

Customer Integration Manager

Customer Project Manager

Employer Strategic Client Executive

Exam Security Client Advisor

Customer Success & Technical Support Specialist (Photography Industry)

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