Top 129 customer experience coordinator Jobs in owasso ok

Residential Program Coordinator I+
A New Leaf —Owasso, OK
- Weekends as needed
- CPR Certification
- Customer service
- Writing skills
- 403(b) matching
- Health insurance
8d
Production Control Coordinator
Taylor Staffing —Tulsa, OK
- $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Databases
- Health insurance
- Dental insurance
Quick Apply
Trade Sales Project Coordinator
The Womble Company —Tulsa, OK
- From $60,000 a year
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
4d
Dispatch Operations Coordinator
Half Moon Plumbing —Owasso, OK
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Inventory Coordinator - AM Shift
Milo's Tea Company Inc —Owasso, OK
- Full-time
- ERP systems
- High school diploma or GED
- Manufacturing
- Tuition reimbursement
- Parental leave
Event Coordinator (Part-Time)
Fooda —Tulsa, OK
- $20 - $22 an hour
- Part-time
- US work authorization
- Restaurant
- Communication skills
- 401(k) matching
- Opportunities for advancement
Quick Apply
Client Experience Coordinator
Hometown Insurance - Keith Tew Agency —Owasso, OK
- $25,000 - $40,000 a year
- Full-time
- Office
- In-person
- Entry level
- Paid time off
- Professional development assistance
Quick Apply
9d
Purchasing Coordinator
Core & Main —Owasso, OK
- Full-time
- 18 years or older
- Research
- Office
9d
2627 | Office Coordinator (Enrollment + Family Engagement))
Tulsa Legacy Charter School —Tulsa, OK
- Full-time
- School experience
- Mid-level
- Office
Quick Apply
2d
Community Partnership & Campaign Coordinator
Community Food Bank of Eastern Oklahoma —Tulsa, OK
- $20.19 - $22.00 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
Operations Project Coordinator
MIRATECH Corporation —Tulsa, OK
- Full-time
- Microsoft Outlook
- Bachelor of Science
- ERP systems
Quick Apply
Delivery Coordinator
Sonaca North America —Tulsa, OK
- $21 - $24 an hour
- Online Application
- Background check
- Microsoft Excel
- Microsoft Access
- Wellness program
- Paid holidays
Quick Apply
Training Coordinator
University of Oklahoma —Tulsa, OK
- Up to $43,700 a year
- Monday to Friday
- Background check
- Writing skills
- Bachelor's degree
2627 | Office Coordinator (Attendance + Compliance)
Tulsa Legacy Charter School —Tulsa, OK
- Full-time
- School experience
- Mid-level
- Office
Quick Apply
2d
Remote Transportation Care Coordinator
ACC PREMIERE —Tulsa, OK
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
9h
Project Coordinator
JE Dunn —Tulsa, OK
- Email
- Background check
- Mid-level
- Office
Executive Assistant and Events Coordinator
Oral Roberts University —Tulsa, OK
- Weekends as needed
- Mid-level
- Travel
- Experience equivalent to degree accepted
Program Coordinator -Part Time Staff Led
GIRL SCOUTS OF EASTERN OKLAHOMA INC —Tulsa, OK
- $17 - $19 an hour
- Part-time
- Bilingual
- School experience
- Mid-level
DHS Coordinator I
HireRight —Tulsa, OK
- Full-time
- Background check
- English
- Office
- AD&D insurance
- Paid holidays
Client Experience Coordinator (full Time)
Cedar Tree Counseling of Oklahoma —Tulsa, OK
- $17.00 - $23.50 an hour
- Full-time
- Background check
- Private practice
- English
Quick Apply
4d

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Residential Program Coordinator I+

A New Leaf
Owasso, OK

Apply Now

Job Details

Full-time
8 days ago

Benefits

403(b) matching
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

CPR Certification
Teamwork
Working with individuals with neurodevelopmental disorders
Customer service
Writing skills
Developmental disability care assistance
Company vehicle operation
Driver's License
Bachelor's degree
First Aid Certification
Intellectual disabilities support
Organizational skills
Working with adults with disabilities
Adults with developmental disabilities
Autism spectrum disorders support
Working with individuals with intellectual disabilities

Full Job Description

Description

JOB SUMMARY: The Program Coordinator I+ supports A New Leaf’s Phase II residential model at The Village by coordinating client services, operations, staffing logistics, compliance, and communication among residents, staff, and leadership.

This role is designed to:

· Promote independent living success and tenant stability

· Provide responsive support for resident and operational needs

· Coordinate transportation and staffing coverage as assigned

· Strengthen communication across residents, staff, and leadership

Supervisory Responsibilities:

· Collaborate with Human Resources to onboard staff supporting the assigned caseload.

· Collaborate with Lead DSPs and leadership to support staff meetings, communication, training, and policy updates.

· Lead regular one-on-one meetings, mentor staff, and support coaching, corrective action, evaluations, and annual performance reviews in coordination with the Program Manager.

· Submit required personnel forms, approve mileage reports, and ensure direct reports follow medication, state, and agency requirements.

Duties/Responsibilities:

Client Management

· Oversee daily operations for the assigned residential caseload and ensure implementation of each client’s plan of care in the home and community.

· Participate in individual planning, team meetings, and quarterly reporting while advocating for client rights, choices, and preferences.

· Maintain regular communication with clients, families, guardians, and team members and monitor progress toward outcomes.

· Coordinate medical care, including appointment scheduling, attendance, documentation, follow-up, and service as primary or backup Health Care Coordinator.

· Oversee medication management, monthly audits, and required documentation submitted to appropriate entities in a timely manner.

· Support clients and guardians with benefits, insurance, trust, and related coordination to ensure daily living and financial support needs are addressed.

Logistical Management

· Coordinate staffing coverage with leadership partners and manage Phase II transportation logistics as assigned.

· Provide direct operational support, including backup shift or transportation coverage, to maintain continuity of services.

· Respond to emergencies, complaints, and Remote Supports crisis calls and ensure appropriate follow-up.

· Complete required monthly site visits and audits to confirm safety, documentation, compliance, and adherence to agency and waiver standards.

· Ensure monthly emergency drills, water temperature checks, and corrective follow-up related to site visit findings are completed.

o Work with QA Auditor to correct related issues arising from site visits.

Financial Management

· Oversee monthly financial logs, petty cash, p-card activity, receipts, and client trust account requests.

· Coordinate spend-downs, monitor client balances when A New Leaf acts as Representative Payee, and obtain required approvals for larger fund requests.

· Maintain working knowledge of leases and financial agreements, communicate balance status to the Program Manager, and coordinate renewals or updates as needed.

· Responds to inquiries from Case Managers (CMs) regarding lease and financial agreement status and ensures appropriate follow-up.

Administrative

· Review GERs, T-Logs, and incident reporting requirements daily, including approval or escalation of reports as required.

· Audit required documentation monthly and maintain client and operational records that are current, accurate, and audit ready.

· Review and process mileage app entries and related reports for payroll and billing.

· Participate in on-call rotation, crisis response, required meetings, training, and assigned projects or task forces.

· Lead monthly DSP/Lead DSP meetings as needed and coordinate scheduling and coverage communication with appropriate leadership partners.

· Rotate responsibility for the residential after-hours on-call phone with other Program Coordinator + to provide support and respond to urgent residential needs outside of standard business hours.

Payroll & Billing

· Review and approve employee timecards, PTO, payroll, attendance, billing documentation, and EVV requirements in accordance with agency deadlines.

Skills & Competencies:

· Leadership, organization, and planning skills

· Ability to manage multiple priorities and programs

· Knowledge of person-centered planning principles

· Strong written and verbal communication

· Professionalism, confidentiality, and attention to detail

Requirements

Required Skills/Abilities:

§ Minimum age – 21 years old.

§ Bachelor’s Degree in a related field preferred and/or minimum of four years of any combination of college level education and/or full-time equivalent experience in serving people with disabilities.

§ Work experience in the field required.

§ Supervisory experience preferred.

§ Have and maintain a valid driver’s license, including dependable vehicle/transportation to and from work, and automobile insurance coverage at all times, to ensure you are eligible to operate company vehicles.

§ Ability to communicate verbally and in writing.

§ Work flexible schedule based on the those served by and the needs of A New Leaf, Inc., including but not limited to working scheduled evenings or weekends based on the department/event need.

§ Expressed desire to work with as well as a positive attitude when working with individuals with developmental disabilities and autism.

§ Strong organizational skills and an ability to thrive and be productive equally in a team oriented or autonomous environment.

§ Ability to clearly exemplify A New Leaf, Inc.’s Core Values of Client-Centered/Customer-Focused; Professionalism; Innovation; and Collaboration.

Physical Requirements:

§ Prolonged period sitting at a desk and working on a computer/Prolonged period of standing, outdoor, and interactive activities.

§ Bending, stooping, and lifting a minimum of 30lbs.

Special Requirements:

§ Maintain CPR/First Aid certification

§ Maintain DDS Medication Administration Training

§ Criminal arrest check will be done through the OSBI; Per Section 1025.1 et seq. Of Title 56 of the Oklahoma statues, House Bill 1790, any prospective employee with a felony or misdemeanor conviction, guilty plea or plea of nolo contendere will not be eligible for employment. This prohibition may be disregarded if an appropriate waiver is obtained from the Office of the Director, DDSD, Department of Human Services, or his/her designees.

§ Community Services Registry checks (House Bill 1790) will be done through DDSD, Department of Human Services. The person whose name appears on the registry cannot work for A New Leaf.

§ Employees and A New Leaf are engaged in an at-will employment relationship, meaning that either are free to terminate the relationship at any time with or without reason and with or without notice.

Benefits:

403(b) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer experience coordinator jobs in owasso ok

Residential Program Coordinator I+

Production Control Coordinator

Trade Sales Project Coordinator

Dispatch Operations Coordinator

Inventory Coordinator - AM Shift

Event Coordinator (Part-Time)

Client Experience Coordinator

Purchasing Coordinator

2627 | Office Coordinator (Enrollment + Family Engagement))

Community Partnership & Campaign Coordinator

Operations Project Coordinator

Delivery Coordinator

Training Coordinator

2627 | Office Coordinator (Attendance + Compliance)

Remote Transportation Care Coordinator

Project Coordinator

Executive Assistant and Events Coordinator

Program Coordinator -Part Time Staff Led

DHS Coordinator I

Client Experience Coordinator (full Time)

I want to receive the latest job alert for customer experience coordinator in owasso ok

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