Top 1 Desktop support technician Jobs in Oxford, Me

Senior IT Technician Full-Time
Oxford Casino · Hotel & Sportsbook —Oxford, ME
- Weekends as needed
- Computer science
- Computer Science
- 3 years
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Senior IT Technician Full-Time
Oxford Casino · Hotel & Sportsbook —Oxford, ME
Must obtain valid gaming license, where applicable. Three to five years of work experience in information technology or related field.
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System Administrator - Portland, ME
S. J. Rollins Technologies —Portland, ME
Maintain a flexible schedule to allow for periodic night/weekend work and out of state work. Ability to generate and maintain your own work through identifying…
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Desktop Support
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Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
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Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Senior IT Technician Full-Time

Oxford Casino · Hotel & Sportsbook -
Oxford, ME

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Job Details

Full-time

Qualifications

SQL
Bachelor's degree
Internal employee customer service
Computer hardware
IT department experience

Full Job Description

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

JOB SUMMARY

The Senior IT Technician accomplishes IT objectives by assisting in the planning, organizing, and supervision of IT Technicians and by ensuring the smooth operation of the facility’s computer systems.

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT OXFORD CASINO HOTEL AND SPORTSBOOK

Oxford Casino, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options, including over 20 table games, nearly 1,000 slot machines and a sportsbook, providing a wide range of entertainment choices for visitors. It also offers 107 hotel rooms and 2 restaurants, making it a destination for both gaming and accommodations.

The core values of the casino- safety, cleanliness, compliance, and friendliness- are important principles that reflect the commitment to creating a positive experience for team members. With these guiding principles, Oxford Casino Hotel and Sportsbook aims to continue learning, growing, and improving. We hope that you are the person to join our team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Create and maintain end-users security at the application level and in the OS as required.
Maintains all property-wide user-based computer applications, upgrades, security. This includes, but is not limited to, gaming, hotel, point of sale, etc. Contacts vendor for help and more advanced upgrades.
Follows SOPs and updates SOP appropriately.
Provides end user desktop support and helps keep casino employees productive.
Employees in this position will have a strong understanding of SQL, SQL queries and scripting.
This position requires in depth backend knowledge all casino applications.
Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
The Senior Information Technology Technician possesses a basic understanding of System Administration responsibilities and can act as a backup to the Sys Admin position when required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintains supported systems as required, including running backups, editing system data, running reports, etc.
Captures and deploys standardized workstation configurations and maintains PC s to current configuration levels
Creates and maintains end-user accounts and permissions as required, providing desktop support
Educates users to reduce recurring issues by offering solutions to problems in a proactive manner
Trains IT Technicians on various systems or processes as needed
Ensures confidentiality of property data and security while maintaining compliance with regulations
Performs other duties as assigned

REQUIRED SKILLS AND ABILITIES

Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management
Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Interpersonal and customer service skills
Demonstrated working knowledge of software and web applications as well as system hardware

EDUCATION AND EXPERIENCE

Bachelor’s degree in Computer Science, Software Development, or related field
Three to five years of work experience in information technology or related field
Must obtain valid gaming license, where applicable

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The employee may be required to lift and/or move up to 25 pounds.
The employee may be required to work long hours, including nights, weekends, and holidays.
The noise level in the work environment is usually moderate to loud.
The employee may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

#OneOxford

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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desktop support technician jobs in oxford, me

Senior IT Technician Full-Time

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JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES

REQUIRED SKILLS AND ABILITIES

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

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