Top 58 Venue & attractions supervisors Jobs in Pacific, Mo

Guest Services and Operations Manager
City of Wentzville —Wentzville, MO
- $84,171 - $88,981 a year
- Full-time
- CPR Certification
- Software troubleshooting
- 5 years
- Paid holidays
- Disability insurance
5d
Front of House Supervisor
Topgolf —Chesterfield, MO
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Dental insurance
- Vision insurance
9d
Athletic Coordinator
Jefferson County, Mo Local Government —Hillsboro, MO
- Online Application
- Entry level
Quick Apply
Youth Sports Venue Manager
i9 Sports - Hatchard —Eureka, MO
- $20 - $25 an hour
- Part-time
- Customer service
- Mid-level
- Criminal background check
Quick Apply
3d
General Manager | Full-Time | Centene Community Ice Center
Oak View Group —Maryland Heights, MO
- $75,000 - $85,000 a year
- Part-time
- Sales
- 5 years
- Bachelor of Science
- Dental insurance
- 401(k)
6d
Recreation Specialist - Aquatics
City of O'Fallon —O'Fallon, MO
- $25.98 - $30.29 an hour
- Weekends as needed
- Management
- Customer service
- Research
- Wellness program
- Health savings account
Quick Apply
8d
Director, Sports and Recreation
The Jewish Community Center —Chesterfield, MO
- $70,000 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level
Quick Apply
Assistant Manager – Operations & Marketing
Big Blue Swim School —O'Fallon, MO
- $44,000 - $50,000 a year
- Weekends as needed
- Mid-level
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Club Manager
Action Booking and Promotions —Defiance, MO
- $49,367.46 - $59,453.28 a year
- Part-time
- CPR Certification
- Writing skills
- Mid-level
Quick Apply
Assistant Aquatics Leader
Life Time —Chesterfield, MO
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Assistant Manager, FT
St. Charles Stadium Cinema —Saint Charles, MO
- Full-time
- Mid-level
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
12d
Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Oak View Group —Maryland Heights, MO
- $22 an hour
- Weekends as needed
- Sanitation
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Assistant Manager, FT
Mid Rivers Cinema —Saint Peters, MO
- Full-time
- Mid-level
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
9d
Program Manager Aquatics - Wildwood YMCA
Gateway Region YMCA —Wildwood, MO
- $17 - $19 an hour
- Part-time
- Mid-level
- Health insurance
- Dental insurance
9d
Event Lead
ABM Industries —St. Louis, MO
- $25 - $28 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
FRONT OF HOUSE MANAGER
Culinary Services Group —Bridgeton, MO
- $66,000 - $70,000 a year
- Weekends as needed
- Bar
- Mid-level
- First Aid Certification
- Commuter assistance
- Disability insurance
Quick Apply
11d
Seasonal Holiday Retail Manager - Plaza Frontenac
Cherry Hill Programs —St. Louis, MO
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Referral program
Quick Apply
5d
Aquatics Program Director - Wildwood YMCA
Gateway Region YMCA —Wildwood, MO
- $42,000.00 - $50,772.98 a year
- Full-time
- Mid-level
- 21 years or older
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Assistant General Manager
Urban Air Adventure Parks —Sunset Hills, MO
- Weekends as needed
- Background check
- CPR Certification
- Microsoft Excel
Rink Manager - Recreation Lead
St. Louis County, MO —Saint Louis County, MO
- $20.50 an hour
- Seasonal
- Mid-level
- Experience working with children
- Children
- Paid parental leave
- Paid holidays

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Guest Services and Operations Manager

City of Wentzville -
Wentzville, MO

Apply Now

Job Details

Full-time
$84,171 - $88,981 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

CPR Certification
Customer communication
Staff supervision
Team supervision
Recreation center experience
Driver's License
First Aid Certification
Task prioritization
Community relationship building

Full Job Description

The City is seeking an experienced, proactive Guest Services & Operations Manager to oversee front-desk staffing, guest experiences, marketing strategies, and administrative operations across our recreation facilities. This full-time supervisory role exercises independent judgment to optimize facility operations, drive pass sales, manage revenue streams, and build a high-performing customer service team.

Key Responsibilities

Operational Management: Oversee day-to-day front desk operations, facility reservations, room setups, and digital/tech equipment troubleshooting across multiple sites. Establish short- and long-term operational goals, standard operating procedures, and safety protocols.
Team Leadership & Development: Recruit, hire, train, schedule, coach, and evaluate guest services personnel. Foster a supportive, high-performance work environment focused on exceptional customer care and accessibility.
Guest Experience & Quality Control: Address customer inquiries and complaints promptly. Monitor feedback, surveys, and operational data to continually improve service delivery and facility reputation.
Financial & Budgetary Oversight: Assist in developing and managing the annual operating budget, revenue forecasts, and capital budget. Track expenditures, manage pass sales programs, and handle administrative reporting.
Marketing & Communications: Collaborate on marketing campaigns, digital messaging, promotional materials, and pass sales initiatives to boost facility utilization and community engagement.
Executive & Community Support: Prepare staff reports, represent the department in inter-agency meetings and committees, and provide high-level assistance to the Parks and Recreation Director.

The City of Wentzville is committed to being an employer of choice, offering prosperous and meaningful career opportunities and flexibility. The City offers excellent benefits, including health, vision, dental, employer-paid life insurance, long-term disability, a retirement pension, 13 paid holidays, five personal days, vacation time, sick time, tuition reimbursement, an employee assistance program, a discounted recreation center membership and much more.

Click to see the full Job Description.

This job posting will remain open until a sufficient number of qualified applicants are received.

Job Qualifications – Education, experience, and training that are required or desirable in order to eﬀectively perform the job at the time of hire. An equivalent combination of education, training, and experience will be considered. Additional requirements and/or substitutions may be requested and require the approval of HR.

Bachelorʼs degree in Recreation, Sports Management, Public or Business Administration, or related field required.
- Additional experience in the field may be considered in lieu of a degree.
Minimum of five years of progressively responsible experience in recreation management required.
- Additional job-related advanced degrees or certifications may be considered in lieu of experience.
Prior supervisory experience required.
First Aid and CPR certification required.
Certified Park and Recreation Professional (CPRP) certification preferred.
Valid driver's license required.

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.

Knowledge and thorough understanding of administrative principles and practices, including goal setting, program development, implementation and evaluation, and project management.
Expert knowledge of customer service principles, guest engagement strategies, and membership administration.
Expert knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, and the training of staﬀ in work procedures.
Working knowledge of recreation management software, operational technology systems, and business applications supporting guest services.
Functional knowledge of organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of a recreation facility.
Knowledge of adult learning principles, coaching techniques, customer service training, conflict resolution, and de-escalation strategies.
Ability to lead, monitor, and supervise employees to achieve goals that contribute to individual and organizational success.
Ability to make quality decisions that impact the team and direction of project work.
Ability to develop goals and plans to prioritize, organize, and accomplish work for self and others, as well as concentrate on multiple tasks simultaneously.
Ability to provide exceptional service to internal and external customers.
Ability to analyze operational, financial, membership, and guest service data to improve organizational performance and customer satisfaction.
Ability to manage and monitor division operations and services and implement procedural changes as needed to improve workflow and productivity.
Ability to communicate eﬀectively and professionally with supervisors, subordinates, co-workers, and customers by telephone, in writing, and in person.
Ability to work both independently and collaboratively in a team environment.
Ability to use good judgment and think quickly and rationally in diﬀicult or stressful situations.
Proficiency in use of basic business software (word processing, spreadsheets, email, presentations) and basic oﬀice equipment.
Regular attendance is a necessary and essential job duty. Job requires being reliable, responsible and dependable.

Apply Now

Refine Your Search

venue & attractions supervisors jobs in pacific, mo

Guest Services and Operations Manager

Front of House Supervisor

Athletic Coordinator

Youth Sports Venue Manager

General Manager | Full-Time | Centene Community Ice Center

Recreation Specialist - Aquatics

Director, Sports and Recreation

Assistant Manager – Operations & Marketing

Club Manager

Assistant Aquatics Leader

Assistant Manager, FT

Ice Operations Coordinator | Full-Time | Centene Community Ice Center

Assistant Manager, FT

Program Manager Aquatics - Wildwood YMCA

Event Lead

FRONT OF HOUSE MANAGER

Seasonal Holiday Retail Manager - Plaza Frontenac

Aquatics Program Director - Wildwood YMCA

Assistant General Manager

Rink Manager - Recreation Lead

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