Top 175 Call center representative Jobs in Pacoima

Customer Experience Associate I
Braille Institute of America —Los Angeles, CA
- $48,000 - $54,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
8h
Customer Service Representative
RA & Associates, APC —Glendale, CA
- $18 - $20 an hour
- 8 hour shift
- Spanish
- In-person
- Communication skills
- Free parking
- Health insurance
Quick Apply
5h
Customer Service Representative
GotPrint.com —Burbank, CA
- $20 - $22 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Paid training
Quick Apply
Call Center Representative
Insight Global —Beverly Hills, CA
- $24 - $25 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Neurology
Quick Apply
9d
AT&T Customer Support Representative
BPG Management —Reseda, CA
- $50,000 - $55,000 a year
- Full-time
- Background check
- Computer literacy
- Conflict management
- Professional development assistance
Quick Apply
9d
Now Hiring - Admin Customer Service Representative - Swing Shift (2:00pm - 10:30pm)
LIFE ALERT CALL CENTER —Encino, CA
- $20 an hour
- Urgently hiring
- Background check
- Spanish
- Customer service
- Paid training
- Paid holidays
Quick Apply
1d
Chat and Call Center/Customer Service Representative
SCA Appraisal Company —Burbank, CA
- $17 - $19 an hour
- Temporary
- Customer service
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Call Center Representative
LAPFCU —Van Nuys, CA
- $24.28 - $27.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
Quick Apply
3d
CUSTOMER SERVICE REPRESENTATIVE II
City of Burbank, CA —Burbank, CA
- $56,768.14 - $78,255.58 a year
- Full-time
- Basic math
- English
- Research
13d
Call Center Agent
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $24.68 - $35.29 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
Quick Apply
16h
Patient Service Call Center Representative
Dr Lili Orthodontics —Los Angeles County, CA
- $18.42 - $20.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
11h
Medical Call Center Representative
ImmunityBio —El Segundo, CA
- $28.10 - $30.90 an hour
- Full-time
- High school diploma or GED
- In-person
- Medical terminology
- AD&D insurance
- Disability insurance
Bilingual Healthcare Call Center Representative (Spanish Speaking)
Pair Team —Los Angeles, CA
- $25 an hour
- Email
- Remote
- Background check
- Spanish
- HIPAA
- Dental insurance
- 401(k)
Quick Apply
Hospital Customer Service Collections Representative
UCLA Health —Los Angeles, CA
- $27.65 - $39.27 an hour
- HIPAA
- Mid-level
- 3 years
Customer Service Agent
Shield HealthCare —Valencia, CA
- $19 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Call Center Agent
Kedren Community Health Center Inc —Los Angeles, CA
- $21 - $25 an hour
- Computer literacy
- HIPAA
- Medical terminology
Quick Apply
Contact Center Representative I
L A Federal Credit Union —Glendale, CA
- $22.52 - $32.08 an hour
- Full-time
- Research
- High school diploma or GED
- Conflict management
Quick Apply
14d
Health Care Call Center Agent
Complete Care Community Health Center —Los Angeles, CA
- $21 - $22 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
Parexel —Glendale, CA
- $20 - $23 an hour
- Weekends as needed
- High school diploma or GED
- Bachelor's degree
- Data entry
- Health insurance
- Paid time off
Member Services Representative
MedPOINT Management —Woodland Hills, CA
- $19 - $21 an hour
- Call employer
- Spanish
- Computer literacy
- Writing skills

I want to receive the latest job alert for call center representative in pacoima

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near pacoima

Call Center Representative jobs in Van Nuys, CA

Customer Service Representative jobs in Valencia, CA

Call Center Representative jobs in Los Angeles, CA

Call Center Representative jobs in Glendale, CA

Customer Experience Associate jobs in Los Angeles, CA

Customer Service Representative jobs in Los Angeles, CA

Call Center Representative jobs in Burbank, CA

Customer Service Representative jobs in Glendale, CA

Customer Service Representative jobs in Burbank, CA

Call Center jobs in Poughkeepsie, NY

Call Center Representative jobs in Bakersfield, CA

Call Center Representative jobs in Knoxville, TN

Call Center Representative jobs in Erie, PA

Whittier Street Health Center jobs in Boston, MA

Call Center Representative jobs in Modesto, CA

Customer Service Representative jobs in Philadelphia, PA

Plasma Center jobs in Los Angeles, CA

Customer Service Representative jobs in Billings, MT

Customer Service Representative jobs in Kansas City, MO

Patient Access Representative jobs in Miami, FL

Customer Experience Associate I

Braille Institute of America -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$48,000 - $54,000 a year
8 hours ago

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Location: Los Angeles, California

THE OPPORTUNITY
Join us in building a more inclusive world at Braille Institute of America. We are undertaking one of the most transformative initiatives in our history, planning our next century of success in serving the blind and visually impaired communities.
Through our 2025-2027 strategic planning process, we identified the next generation opportunities to advance critical initiatives in areas such as customer research; the expansion and transformation of current programs and services; the development of new nationally and internationally accessible programs; the creation of dynamic new strategic partnerships; and the alignment of our mission, strategy, and resources.
If you are ready to join a dynamic organization transforming the lives of individuals experiencing vision loss, we want you on our team.

WHO WE ARE
At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible.
We understand the importance of work-life balance, valuing both personal and professional fulfillment. Here, you'll find an environment that supports your well-being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired.
Join us in embracing technology and innovation as we shape the future of accessibility and positively transform the lives of those with vision loss.

JOB DESCRIPTION

Join Our Team as a Customer Experience Associate I!

Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in a dynamic, fast-paced environment? If so, we invite you to join our vibrant Customer Experience team as a Customer Experience Associate. This role offers a clear path for career advancement to a Client Experience Associate II position based on your performance and dedication.

General Expectations:
As a Customer Experience Associate I, you will be an integral part of our team, responsible for exceeding customer expectations and providing activities that create a "Wow" factor in every interaction. You will engage with customers across multiple communication channels, including phone, chat, email, SMS, and Microsoft Teams, demonstrating your problem-solving skills and commitment to exceptional service.

Key Responsibilities:

Engage with Customers: Handle incoming calls, chats, emails, SMS, and Teams messages from clients with professionalism and efficiency.
Foster Satisfaction: Create a culture of customer satisfaction and delight, transforming our customer service delivery.
Utilize Technology: Demonstrate proficiency using software apps and database systems, including Co-Pilot, ETO, Online Service Navigation Form, and Microsoft Teams.
Immediate Solutions: Use AI tools like Copilot to generate relevant solutions and information for customers on the spot.
Problem-Solving: Provide accurate and timely solutions for customer inquiries, concerns, and complaints using active listening and empathy.
Team Collaboration: Work with team members to escalate complex issues and ensure swift resolutions.
Comprehensive Knowledge: Maintain thorough knowledge of the organization’s services, trends, and changes to address customer inquiries effectively.
Uphold Values: Represent the organization’s values and mission in all client and stakeholder interactions.
Process Improvement: Continuously seek opportunities for process improvement and provide feedback to enhance the customer experience.
Best Practices: Follow best practices for customer communication and engagement across all channels to strengthen customer relationships.
Additional Duties: Perform other duties as assigned

Qualifications:

Education: High School diploma or equivalent required; bachelor’s degree preferred.
Empathy: Empathetic and patient demeanor when dealing with challenging situations.
Problem-Solving: Excellent problem-solving and decision-making abilities focused on timely and effective solutions.
Multitasking: Ability to prioritize and multitask effectively in a fast-paced environment.
Technical Proficiency: Proficiency in using AI tools, Microsoft Office Suite, Teams telephony system, digital call tracking tools, ticketing platforms, and communication channels (email, chat, SMS).
Flexibility: Adaptability to changing priorities and business needs with a proactive approach.
Language Skills: Bilingual/Spanish preferred.
Availability: Willingness to work flexible hours, including evenings and weekends if necessary.

Experience:

1-5 years’ experience in a customer service or call center role.
Experience in Front Desk, Hospitality, and Direct Guest Customer Service.
Familiarity with Office365, Teams telephony, and any data collection or help desk software preferred. Knowledge of Okta is a plus.
Experience in using client database software and performing accurate data entry.

Work Environment:

This position works in a standard office environment with minimal hybrid work.

Physical Requirements:

The role operates with standard office equipment.

Career Path:
This position offers growth opportunities within our organization. Exceptional performance and a commitment to professional development can lead to elevation to the Client Experience Associate II role, where you will take on more complex responsibilities and continue to drive customer satisfaction to new heights.
If you're excited about making a positive impact and delivering exceptional customer experiences, we invite you to apply for the Customer Experience Associate I position at Braille Institute. Join us in creating unforgettable customer moments every day!

Salary range $48,000-$54,000

#BIA1

HOW TO APPLY

Complete an online application by clicking the "Apply Now" button below. A Sign-In window will pop up where you can enter your email address and password to log in if you have already created an account on this Career Site. If you don't have an account yet, please click the "Create One Now" link on the Sign-In window to create a new account.

If you encounter an accessibility issue or difficulty creating an account, please send your cover letter and resume to [email protected]. Documents submitted as attachments must be in Microsoft Word format with the “.doc” or ".docx" file extension or as an Adobe PDF document. We cannot accept compressed or zipped files.

Quick Apply

Refine Your Search

call center representative jobs in pacoima

Customer Experience Associate I

Customer Service Representative

Customer Service Representative

Call Center Representative

AT&T Customer Support Representative

Now Hiring - Admin Customer Service Representative - Swing Shift (2:00pm - 10:30pm)

Chat and Call Center/Customer Service Representative

Call Center Representative

CUSTOMER SERVICE REPRESENTATIVE II

Call Center Agent

Patient Service Call Center Representative

Medical Call Center Representative

Bilingual Healthcare Call Center Representative (Spanish Speaking)

Hospital Customer Service Collections Representative

Customer Service Agent

Call Center Agent

Contact Center Representative I

Health Care Call Center Agent

Call Center Agent

Member Services Representative

I want to receive the latest job alert for call center representative in pacoima

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected