Top 353 Customer experience manager Jobs in Paducah, Ky

General Manager Salaried
Books-a-Million, Inc. —Paducah, KY
- Overtime
- Ability to walk for extended periods
- Merchandising
- Mid-level
Manager Rental
Boyd CAT —Paducah, KY
- $112,915.88 a year
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Disability insurance
Regional Clinic Manager
KentuckyCare —Paducah, KY
- Weekends as needed
- CPR Certification
- RN License
- Customer service
- Continuing education credits
- Paid holidays
Quick Apply
12d
Area Manager, RSR
Amazon.com Services LLC —Paducah, KY
- $70,000 - $90,900 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Member Team Lead
Sam's Club —Paducah, KY
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Service Center Manager I
Estes Express Lines —Paducah, KY
- $88,300 - $129,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Microsoft Office
- Opportunities for advancement
12d
IWAE Sales Manager
HVAC Distributing LLC —Hickory, KY
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Bilingual Field Supervisor
CDR General Services —Paducah, KY
- $17 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Property Manager/ Maintenance Manager
The Freedom Group —Paducah, KY
- $48,000 - $50,000 a year
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Merchandising Supervisor - Floral - Paducah, KY
Falcon Farms, Inc —Paducah, KY
- $45,000 - $55,000 a year
- Full-time
- Spanish
- Customer service
- Merchandising
Quick Apply
Business Development Manager- Asset Management
SupplyPoint —Kentucky
- From $75,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Lead Sign Installer - Kentucky and Surrounding Areas
Anchor Sign —Kentucky
- $35 - $50 an hour
- Full-time
- Background check
- CPR Certification
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Public Assistance (PA) Project Delivery Manager
AECOM —West Paducah, KY
- $50 - $60 an hour
- Contract
- 6 years
- Customer service
- Bachelor of Science
- AD&D insurance
- Employee stock purchase plan
Dispensary Assistant Store Manager
High Profile —Metropolis, IL
- Full-time
- Background check
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Full Time Assistant Manager
Cato Fashions —Paducah, KY
- Full-time
- Customer service
- Merchandising
- Mid-level
Quick Apply
5d
Account Manager SMB-Business Sales
Verizon —Paducah, KY
- Part-time
- Mid-level
- 3 years
- Driver's License
- Paid parental leave
- AD&D insurance
Operations Manager
Healthmark Group —Mayfield, KY
- $55,000 - $70,000 a year
- Full-time
- 5 years
- HIPAA
- Travel
Quick Apply
15h
Assistant Manager
Cash Express, LLC —Paducah, KY
- From $17 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
12d
Retail Assistant Manager - Full-Time
maurices —Paducah, KY
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Store Manager
Cato Fashions —Paducah, KY
- Full-time
- Customer service
- Merchandising
- Mid-level
Quick Apply

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customer experience manager jobs near paducah, ky

General Manager Salaried

Books-a-Million, Inc. -
Paducah, KY

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Job Details

Full-time

Qualifications

Retail customer service procedures
Customer communication
Merchandising
Managing store merchandising operations
High school diploma or GED

Full Job Description

Job Description

The General Manager is responsible for the day-to-day operation of Books-A-Million stores as a Manager On Duty in conjunction with the management team to maximize sales and customer service. The General Manager also oversees the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability.

Roles and Responsibilities

Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines.
Maintains the physical security of the Books-A-Million store they are assigned, and in doing so is a key-holding member of management.
Plans, organizes, and directs store activities with the assistance of other store management.
Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
Ensures efficient product flow within the store.
Recruits and hires talent for the store team.
Coaches, trains, and develops the Management staff.
Facilitates effective communication to all store associates through daily briefings, and weekly and monthly meetings.
Creates the store schedule to provide adequate coverage for all aspects of the store.
Enhances store’s reputation by establishing and maintaining good community relations and partnerships.
Drops off bank deposit and picks up change order as needed
Picks up café grocery supplies (milk, baked goods, etc.) as needed
Creates schedules and daily agendas to match store business needs.
Performs other duties as assigned.
- Duties may vary depending on store size or store volume.

Scheduling Requirements

All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store.
All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible.
All managers work 45 hours per week. (40 regular hours + 5 overtime hours)

Core Competencies

Interpersonal Skills
Team Management and Development
Action Orientation
Strong verbal and written communication skills

Qualifications and Education Requirements

21 years of age or older
High school diploma or equivalent required, college degree in business-related field preferred
Previous management experience
Strong customer service skills
Demonstrated ability to act in a mature and conscientious manner
Ability to supervise a large number of associates
Strong decision-making, communication, and merchandising skills
Successful completion of all required background screenings

Physical and Environmental Requirements

Must be able to stand and walk for extended periods of time
Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
Must be able to lift or team lift objects up to 50 lbs., with or without assistance
Must be able to communicate using speech, sight, and sound with or without an assistive device
Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Apply Now

Refine Your Search

customer experience manager jobs in paducah, ky

General Manager Salaried

Manager Rental

Regional Clinic Manager

Area Manager, RSR

Member Team Lead

Service Center Manager I

IWAE Sales Manager

Bilingual Field Supervisor

Property Manager/ Maintenance Manager

Merchandising Supervisor - Floral - Paducah, KY

Business Development Manager- Asset Management

Lead Sign Installer - Kentucky and Surrounding Areas

Public Assistance (PA) Project Delivery Manager

Dispensary Assistant Store Manager

Full Time Assistant Manager

Account Manager SMB-Business Sales

Operations Manager

Assistant Manager

Retail Assistant Manager - Full-Time

Store Manager

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