Top 2 Hotel front office Jobs in Paducah, Ky

Front Desk Associate
Residence Inn Paducah-Radius Hospitality —Paducah, KY
- From $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Travel reimbursement
- Free parking
Quick Apply
12d
Guest Service Agent
Drury Hotels Company LLC —Paducah, KY
- Up to $3,200 a year
- Part-time
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
18h

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Front Desk Associate

Residence Inn Paducah-Radius Hospitality -
Paducah, KY

Quick Apply

Job Details

Part-time
From $14 an hour
12 days ago

Benefits

Travel reimbursement
Free parking
Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Employee discount
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Resort experience
Phone communication
Filing
High school diploma or GED
Accounting
Guest services
Marketing

Full Job Description

JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guest services through various departments within the hotel.

What we offer: health, dental & vision insurance (with company contribution), 401K, paid time off/paid holidays, paid training, travel reimbursement, a friendly work environment with open communication, and an opportunity to grow your career-with hotels throughout the Northeast and multiple projects under construction and development.

ESSENTIAL FUNCTIONS:

Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system
Assists guests upon arrival and handles check-in procedure swiftly and accurately
Maximizes room revenue and occupancy levels through suggestive selling
Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register
Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests
Examines the day's reservations for correct date, type of room reserved, and any special requests
Executes reservations using signal blocking cards and files reservation cards alphabetically
Complies with the hotel's security and emergency procedures
Complies with all corporate office and applicable franchise policies and procedures
Maintains order and cleanliness of the front desk area
Provides assistance to other employees to contribute to the smooth operation of the department and hotel
Performs other related and unrelated tasks as assigned by management

Must have ability to handle/resolve guest complaints and/or knowledge/understanding of when and how to direct the guest to receive assistance. Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.

Educational/Vocational Preparation: High school graduate or equivalent. Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Experience:

Guest services: 1 year (Preferred)
Receptionist: 1 year (Preferred)

Shift availability:

Night Shift (Preferred)

Ability to Commute:

Paducah, KY 42001 (Required)

Ability to Relocate:

Paducah, KY 42001: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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hotel front office jobs in paducah, ky

Front Desk Associate

Guest Service Agent

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