Administrator (Human Resources & Operations)
Reports To: Vice President of Operations
Employee Count: Approximately 80 Employees
Position Summary
The Administrator – Human Resources & Operations is responsible for supporting the daily administrative, human resources, and operational functions of a fast-paced interior design company. This role serves as a key liaison between employees, management, and clients while ensuring smooth office operations, HR compliance, employee support, and operational efficiency across the organization.
The ideal candidate is highly organized, detail-oriented, people focused, professional, and capable of managing multiple priorities in a creative, client-focused environment.
Key Responsibilities
Human Resources Administration
- Support recruitment activities including posting jobs, scheduling interviews, onboarding, and new hire orientation
- Maintain employee records, HR files, and confidential documentation
- Coordinate employee training, performance review processes, and policy acknowledgments
- Ensure compliance with federal, state, and local employment laws and company policies
- Support employee relations initiatives and help maintain a positive workplace culture
- Coordinate recruitment activities including job fairs, job postings, resume screening, interview scheduling, and candidate communication
- Liaison between State Colleges and interns
- Partner with department managers to support hiring needs
- Facilitate onboarding for new employees, including orientation, paperwork, systems access, and training coordination
- Monitor onboarding progress to ensure a smooth employee experience
- Assist leadership with employee performance review cycles and documentation
- Track employee goals, evaluations, and development plans
- Support managers with performance improvement documentation and HR best practices
Operations & Office Administration
- Manage day-to-day office operations to ensure efficiency and professionalism
- Responsible to set up new hires office space, supplies and equipment
- Oversee office supplies, equipment, client relationships, and facility maintenance
- Assist the VP of Operations with operational reporting, scheduling, and project coordination
- Act as the communication bridge between management and client to address client concerns objectively
- Effectively follow-up with management on structure and clarity
- Develop and maintain administrative procedures and operational workflows
- Coordinate meetings, calendars, travel arrangements, and company communications
- Support implementation and management of operational systems and processes
- Track and maintain insurance certificates and licenses
Benefits Administration
- Administer employee benefits programs including health insurance, retirement plans, vacation, sick leave, and other company benefits
- Serve as the primary point of contact for employee questions regarding health benefits, retirement plans, paid time off, sick time, and leave policies
- Coordinate benefits enrollment, changes, and annual open enrollment processes
- Liaison with benefits providers and insurance carriers to resolve employee issues and maintain accurate records
- Track employee eligibility and benefits participation utilizing Employee Navigator.
Safety & Workers’ Compensation
- Administer workplace safety programs and maintain OSHA-related documentation
- Coordinate safety training and track compliance requirements
- Manage workers’ compensation claims, incident reporting, and return-to-work processes
- Work with managers and insurance providers to resolve claims efficiently
Team & Cross-Department Support
- Serve as a point of contact for employee questions and administrative support
- Collaborate with design, procurement, accounting, and project management teams
- Help improve organizational efficiency and internal communication
- Maintain professionalism and discretion in handling sensitive information
Qualifications
- Bachelor’s degree preferred in Business Administration, Human Resources, Operations, or related field
- 3+ years of administrative, HR, or operations experience
- Experience in interior design, construction, architecture, hospitality, or other creative industries preferred
- Strong understanding of HR practices and office management procedures
- Excellent organizational, multitasking, and problem-solving skills
- Proficiency in Microsoft Office Suite, Google Workspace, and HR/payroll software
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- High level of professionalism, discretion, and attention to detail
- Customer-service-oriented mindset with strong interpersonal skills
Compensation & Benefits
- Competitive salary based on experience
- Health benefits and paid time off
- Retirement savings plan
- Professional development opportunities
Work Environment
This position operates primarily in an office environment with regular interaction among design, operations, and leadership teams. The role may occasionally require flexibility to support company events, project deadlines, or operational needs.
The Decorators Unlimited is a drug free workplace and equal opportunity employer.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have experience working with an HRIS system?
- Do you have administrative experience ?
- What is your salary expectation?
Education:
Experience:
- Human resources: 3 years (Required)
Work Location: In person
