HK Defense Solutions
South Florida | Full-Time
Base Salary: $60,000 + Performance Bonuses + Uncapped Commission
Target Compensation: $80,000–$100,000+
About HK Defense Solutions
HK Defense Solutions is a growing South Florida security company providing professional security services to executive, corporate, luxury, residential, and high-profile clients.
Our work includes executive protection, luxury retail security, residential security, special assignments, and recurring security contracts.
We are looking for an ambitious Operations & Business Development Manager who can help us do two things exceptionally well:
1. Run and improve day-to-day operations.
2. Help grow the company.
This is not simply a scheduling position, and it is not a traditional sales job.
We are looking for someone who wants significant responsibility, understands how to solve problems without constant direction, and has the potential to grow into a senior leadership role as the company expands.
The Mission
Your success in this position will ultimately be measured by three questions:
Is HK Defense more profitable, growing, and materially less dependent on the owner’s day-to-day involvement because you are here?
You will work directly with the company President and gradually assume responsibility for increasingly significant portions of the business.
The right person will help build the systems, team, client relationships, and sales pipeline necessary for HK Defense to continue growing without every decision having to flow through the owner.
Operations Responsibilities
- You will help oversee the daily execution of our security operations, including:
- Managing scheduling, staffing, call-outs, and coverage issues
- Overseeing supervisors, security officers, and field personnel
- Maintaining service quality across client accounts
- Building strong relationships with clients and serving as a primary point of contact
- Resolving operational and personnel issues before they require executive involvement
- Conducting site visits and quality-control inspections
- Assisting with hiring, onboarding, training, and employee accountability
- Improving operational systems, procedures, and communication
- Monitoring overtime, staffing efficiency, and account profitability
- Identifying problems early and taking ownership of solutions
- Helping ensure new accounts are launched successfully
- Protecting client retention and identifying opportunities to expand existing accounts
Business Development Responsibilities
You will also help build a consistent pipeline of new business.
Responsibilities may include:
- Prospecting for new security accounts
- Developing relationships with property managers, HOAs, condominiums, luxury retailers, corporate clients, and other referral partners
- Developing opportunities within executive protection and high-end security markets
- Attending networking events and developing strategic relationships
- Managing leads and opportunities through our CRM
- Following up consistently with prospects
- Coordinating site assessments and client meetings
- Assisting with proposals and presentations
- Identifying cross-selling and account-expansion opportunities
- Maintaining an organized and measurable sales pipeline
You will not be expected to close every major opportunity alone.
The company President will remain involved in strategic relationships and significant opportunities. Your job is to make sure opportunities are consistently being created, developed, followed up on, and moved toward a decision.
What We’re Looking For
We care more about capability, judgment, ownership, and leadership potential than having a perfect résumé.
The strongest candidate will likely have experience in one or more of the following:
- Security operations
- Military or law enforcement leadership
- Executive protection
- Property management
- Hospitality or luxury-service operations
- Business development or B2B sales
- Multi-site workforce management
- Field-service operations
Security industry experience is valuable but not required for an exceptional operational leader.
You should be:
- Highly organized
- Professional and polished with clients
- Comfortable managing people
- Comfortable holding employees accountable
- Able to make decisions without constant supervision
- Persistent with sales follow-up
- Financially aware and conscious of margins
- Comfortable working in a fast-moving environment
- Capable of communicating with everyone from security officers to executives and high-net-worth clients
- Someone who takes ownership rather than explaining why something wasn’t their responsibility
Compensation
Base Salary: $60,000 annually
Plus:
- Uncapped commission on qualified new business
- Performance-based operational bonuses
- Opportunity for increasing responsibility and compensation as the company grows
A strong performer should have the ability to earn approximately $80,000–$100,000+, with additional upside for exceptional business development performance.
Commission is generally tied to collected revenue and/or profitability, not simply signed contracts.
Growth Opportunity
We are intentionally looking for someone who can grow beyond this position.
For the right person, the potential career path could include:
Operations & Business Development Manager → Director → General Manager / Senior Executive Leadership
Advancement will be based on results, leadership ability, and the amount of responsibility you demonstrate you can successfully own.
If you want a position where every decision is made for you, this probably isn’t the right fit.
If you want the opportunity to help build a company, take meaningful ownership of its performance, and potentially become a key member of its leadership team, we would like to hear from you.
To Apply
Please submit your résumé along with a brief response answering the following:
1. Tell us about a situation where you inherited an operational problem and personally took ownership of fixing it. What did you do and what was the result?
2. Give us an example of something you built, improved, sold, or grew without being told exactly how to do it.
3. Why does a role combining operations, leadership, and business development appeal to you?
Pay: $60,000.00 - $100,000.00 per year
Application Question(s):
- Tell us about a situation where you inherited an operational problem and personally took ownership of fixing it. What did you do and what was the result?
- Give us an example of something you built, improved, sold, or grew without being told exactly how to do it.
- Why does a role combining operations, leadership, and business development appeal to you?
Work Location: Hybrid remote in West Palm Beach, FL
