Top 30 Network technician Jobs in Palm Beach Gardens, Fl

IT Support Technician
MHD Communications —West Palm Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
14h
IT Support Technician II - Palm Beach Gardens, FL
Dedicated IT —Palm Beach Gardens, FL
- $55,000 - $65,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Surgical Support Tech - Operating Room Full Time 7:00am - 3:30pm
Jupiter Medical Center —Jupiter, FL
- Full-time
- Surgery
- BLS Certification
- High school diploma or GED
7d
IT Tech
Franklin Academy Charter Schools —Boynton Beach, FL
- $50,050 a year
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
IT Field Technician / Remote MSP Technician
Geeks Uneek Inc —West Palm Beach, FL
- Full-time
- 5 years
- Driver's License
- Reliable transportation
Quick Apply
Desktop Support Technician - Fort Pierce
Goodwill Industries Manasota Inc —Lake Worth, FL
- $22 an hour
- Weekends as needed
- Mid-level
- Office
- Ability to sit for extended periods
- Store discount
- Wellness program
Quick Apply
14d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Wellington, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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network technician jobs near palm beach gardens, fl

IT Support Technician

MHD Communications -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
14 hours ago

Qualifications

Driver's License
Productivity software support
Desktop (troubleshooting support)

Full Job Description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.

Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.

Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.

Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.

Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.

Offered compensation: $55,000/yr - $65,000/yr

Experience and License Requirements

Drivers License

Quick Apply

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network technician jobs in palm beach gardens, fl

IT Support Technician

IT Support Technician II - Palm Beach Gardens, FL

Surgical Support Tech - Operating Room Full Time 7:00am - 3:30pm

IT Tech

IT Field Technician / Remote MSP Technician

Desktop Support Technician - Fort Pierce

Now Hiring IT and Telecom Field Technicians

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