Top 613 Of human Jobs in Palm Springs, Ca

Eligibility Technician I/II (Desert Locations Only)
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Medical Provider, MD, DO Family Practice with Huge New Hire Bonus and Annual Stipend!
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Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
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Pain Management Physician
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Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
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Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
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Maintenance Technician
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Eligibility Technician I/II (Desert Locations Only)

County of Riverside -
Desert Hot Springs, CA

Apply Now

Job Details

$22.60 - $33.69 an hour
12 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
On-the-job training
Vision insurance
Bereavement leave
Life insurance

Qualifications

High school diploma or GED
Clerical experience
Productivity software
Office record organization

Full Job Description

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

This recruitment will establish a candidate pool of qualified competitive applicants and will remain open until filled.
Due to the nature and volume of this recruitment you will only receive correspondence if you are invited for testing and referred for an interview or when the event is complete.

The County of Riverside’s Department of Public Social Services (DPSS) Self-Sufficiency Division is recruiting for multiple bilingual and non-bilingual Eligibility Technician I/II positions for McFresh throughout the Desert Region.

Desert Region: Desert Hot Springs, Banning, Indio, Coachella, Cathedral City, Mecca, and Blythe

New hire training for this classification requires a mandatory induction training class that is approximately 16-20 weeks. Interested candidates should make all necessary arrangements to ensure attendance throughout the entirety of this training class as this is an important component of being successful as an Eligibility Technician.

In addition to an exciting and challenging career opportunity with DPSS Self-Sufficiency or Children's Services, the County of Riverside offers a competitive salary*, outstanding benefits package and actively promotes a healthy work/life balance. Benefits include: a starting rate of 10 days paid vacation*, sick-time accrual, a CalPERS defined benefit retirement plan, medical flex benefit of $926.52 monthly, paid vision, short-term disability, life insurance, voluntary deferred compensation (457), and 12 paid holidays a year.

Competitive Salary, during the 18-month probationary period Eligibility Technicians will receive various increases. After the probationary period, 4% increases are scheduled on the anniversary date until the max rate of pay is achieved. For more information, please visit the benefits tab of this posting.

Vacation Accrual (Bi-Weekly Accrual): 0 < 3 year = 80 Hours (10 Days), 4 < 9 years = 120 Hours (15 Days), 10 or more years = 160 Hours (20 Days).

Salary Range:

Eligibility Technician I = $22.60 - $29.73 Hourly
Eligibility Technician II = $24.74 - $33.69 Hourly

Meet the Team!
The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

The Riverside County Department of Public Social Services (DPSS) provides services and assistance to protect and empower vulnerable people in our community.

For questions about this career opportunity, please contact:

[email protected]

EXAMPLES OF ESSENTIAL DUTIES

Initially participate in Eligibility Technician Induction Training consisting of formalized class training and on-the-job training, which would give instruction to learn the typical duties performed by the journey level classes.

Interview applicants for, and recipients of one or more aid categories, to assist them in the completion and clarification of the application and declaration forms upon which eligibility decisions are based; conduct such interviews in the Department of Public Social Services, by phone, or in private homes, hospitals, nursing homes, and other locations outside of the Department; obtain pertinent information concerning such items as income, other financial resources, and financial obligations/debts from applicants and recipients; obtain additional information to resolve discrepancies in the applications and declarations by telephone, correspondence, or personal interviews.

Determine eligibility in accordance with established procedures; dictate or record information for case records.

Interpret program regulations and other pertinent material to applicants, recipients, and the general public.

Maintain a focus on meeting the needs of internal and external customers; develop and maintain effective relationships with others; relate well to people from varied backgrounds and in different situations; show understanding, courtesy, tact, empathy, concern, and politeness.

Obtain necessary information during phone and in-person interviews by establishing rapport, explaining the purpose of the interview, responding to customer concerns/questions, and/or asking appropriate follow-up questions.

Write information, using accurate grammar, in a manner that is clear, well-organized, and follows a logical progression to ensure the writing is tailored to the intended audience or purpose.

Use external systems, applications, search engines, and databases, including web browsers and web-based information systems to conduct research in order to determine and/or verify eligibility.

Compute amount of grant authorized and perform other similar required computations.

Prepare and maintain other documents associated with the eligibility determination process.

On the basis of observation, or of needs expressed by applicant orally or in specified locations on the applications and declaration forms, refer all applicants and recipients who appear in need of social services to designated social work staff members after completing the appropriate referral forms.

MINIMUM QUALIFICATIONS

ELIGIBILITY TECHNICIAN I: $22.6000 – $29.7341

Highly Desired: Working knowledge of CalSAWs (State Automated Welfare System) as well as interviewing clients to gather information and assisting clients with completing applications; and English-Spanish bilingualism.

Required Education/Experience:

OPTION I

Education: Graduation from high school, or attainment of a satisfactory score on a G.E.D. examination.

Experience: Two years of general or specialized clerical experience.

OPTION II
Education: Graduation from high school, or attainment of a satisfactory score on a G.E.D. examination.

Experience: Two years of responsible experience that includes substantial work involving public contact, interviewing, math computations, or completing complex forms.

OPTION III
Education: Completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in social welfare, sociology, social/human services, other behavioral sciences, business/public administration, or a closely related field to the assignment.

Experience: None required.

Knowledge of: Interviewing and record keeping techniques; standard office procedures and practices.

Ability to: Interview effectively in a variety of settings; accurately gather, record, and correctly evaluate data necessary for the determination of eligibility for various public assistance programs; correctly interpret the rules and regulations; speak and write effectively; maintain accurate and systematic records, establish priorities and meeting deadlines. deadlines.

ELIGIBILITY TECHNICIAN II: $24.7376 – $33.6887

Highly Desired: Working knowledge of CalSAWs (State Automated Welfare System) as well as interviewing clients to gather information and assisting clients with completing applications.

Required Education/Experience:

Education: Graduation from high school, or attainment of a satisfactory score on a G.E.D. test.

Experience: Twelve months of experience performing duties comparable to Riverside County's Eligibility Technician I classification.

Knowledge of: The goals of public social service agencies; the basic laws, rules, and regulations governing eligibility and grant determinations for public assistance programs; interviewing and record keeping techniques; problems requiring referral to the social service staff; standard office procedures and practices; Microsoft Office.

Ability to: Interview effectively in a variety of settings; accurately gather, record, and correctly evaluate data necessary for the determination of eligibility for various public assistance programs; correctly interpret the rules and regulations governing eligibility determinations to applicants, recipients, and the general public; speak and write effectively; work with diverse populations and discuss sensitive matters; use a computer and navigate software interfaces; maintain accurate and systematic records; change focus rapidly; organize and process a high volume of work; identify problems requiring referral to other Department staff.

SUPPLEMENTAL INFORMATION

Other Requirements

Possession of a valid California Driver's License may be required.

Testing Information
All candidates will be REQUIRED to take an online test as part of the application process for this position. It is important that the instructions provided in the email are followed exactly.

Candidates who indicate that they are bilingual in Spanish will be required to take and pass an un-proctored Spanish bilingual assessment.

The Human Resources Department may require you to verify your identity and confirm test scores by retesting in a proctored environment. The County does not provide test scores to applicants.

Application Status
How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on “Applications & Status.”

For questions regarding this recruitment
Please contact Lital Slobodsky at [email protected] or 951-955-5005. Please allow 1-3 business days for response to general inquiries.

________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [email protected] or toll-free 1-855-524-5627.

Apply Now

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ABOUT THE POSITION

EXAMPLES OF ESSENTIAL DUTIES

MINIMUM QUALIFICATIONS

SUPPLEMENTAL INFORMATION

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