Top 38 It technician Jobs in Paola, Ks

IT Service Desk Support Staff I
Terracon —Olathe, KS
- Research
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
11d
Information Specialist II
Miami County Kansas —Paola, KS
- $28.21 - $30.75 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
8d
Desktop Support Tech I
The University of Kansas Health System —Lenexa, KS
- Full-time
- Hospital
- Windows
- High school diploma or GED
Technical IT Support Specialist - Belton, MO
Buckeye Mountain —Belton, MO
- Full-time
- Remote
- Mid-level
- Communication skills
- Python
Quick Apply
Network Technician Level 1
Olathe Public Schools —Olathe, KS
- $20.66 an hour
- Full-time
- Current TB test
- Office
- Fingerprint clearance
Infrastructure Engineer
viva —Olathe, KS
- $21.81 - $26.81 an hour
- Computer literacy
- Office
- High school diploma or GED
20h
Technical Specialist
Spectrum —Overland Park, KS
- Full-time
- Computer science
- Computer Science
- Residential
- Opportunities for advancement
1d
IT Operations Specialist 1 (We-Sa 15:00-01:00 shift)
Garmin International, Inc. —Olathe, KS
- Full-time
- Research
- Mid-level
- Office
Technology Specialist
Belton School District #124 —Belton, MO
- $72,102 - $95,923 a year
- Full-time
- Background check
- School experience
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
7d
Desktop Support Specialist
Stanley David and Associates —Olathe, KS
- $50,000 - $85,000 a year
- Full-time
- Mid-level
- 4 years
- Communication skills
- Health insurance
- 401(k)
Quick Apply
3d
Systems Engineer
AccurIT Systems —Leawood, KS
- Customer service
- Mid-level
- 1 year
Classroom Technology Trainer - Technology Support Center
Olathe Public Schools —Olathe, KS
- Full-time
- School experience
- Classroom
- Current TB test
1h
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Paola, KS
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Website Support Coordinator
Builder Designs —Olathe, KS
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Business development
- Profit sharing
- Paid holidays
Quick Apply
Comsense Enablement & Migration Specialist (ID #562)
Volarify —Olathe, KS
- Full-time
- 3 years
- Travel
- Data entry
Quick Apply
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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IT Support Analyst
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IT Service Desk Support Staff I

Terracon -
Olathe, KS

Apply Now

Job Details

11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Laptop (troubleshooting support)
Microsoft Exchange
High school diploma or GED
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Microsoft Teams
Productivity software
Desktop administration
Video conferencing systems operation
Mobile devices

Full Job Description

General Responsibilities:

Provides proactive, high level of customer service to Terracon employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software. Respond to employee inquiries, runs diagnostic programs, installs hardware and software, isolates problems and determines/implements a solution.

Essential Roles and Responsibilities:

Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance.

Open and/or close work orders (via IT Service Desk software) on each call received.

Escalate problems and requests as necessary to ensure positive resolution.

Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support.

Create, modify and/or delete user accounts per Terracon policy and update appropriate documentation (e.g. account termination spreadsheet).

Guide end users through troubleshooting procedures to restore technical service

Re-image workstations and laptops (using current image software) when required.

Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requests

Maintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.

Participate in company technology projects as needed.

Maintain an accurate, timely record of hours spent on Work Orders and projects in time and accounting systems.

Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.

Be responsible for maintaining quality standards on all projects.

Requirements:

High school diploma or equivalent.

Up to 1-year help desk related experience.

Associate’s degree in Information Systems or related field preferred.

Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware.

Experience with Microsoft Office 365 of products at the level used in the corporation.

Experience with Microsoft Teams.

Experience with Microsoft Exchange.

Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN

Knowledge and understanding of Active Directory at the level used in the corporation.

Knowledge and understanding of mobile devices, e.g., iOS, Android phones, and tablets.

A valid driver’s license with acceptable violation history may be required.

Preferred Qualifications:

A+ certification

About Us

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Apply Now

Refine Your Search

it technician jobs in paola, ks

IT Service Desk Support Staff I

Information Specialist II

Desktop Support Tech I

Technical IT Support Specialist - Belton, MO

Network Technician Level 1

Infrastructure Engineer

Technical Specialist

IT Operations Specialist 1 (We-Sa 15:00-01:00 shift)

Technology Specialist

Desktop Support Specialist

Systems Engineer

Classroom Technology Trainer - Technology Support Center

Seasonal, Operations Technical Specialist (Part Time)

Website Support Coordinator

Comsense Enablement & Migration Specialist (ID #562)

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Construction Technical Specialist - Autodesk FORMA ( ACC )

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