Top 9159 Client experience manager Jobs in Paramus, Nj

Senior Operations Manager
Prodirect Dental Lab —Lyndhurst, NJ
- $120,000 - $128,000 a year
- Full-time
- HIPAA
- Administrative experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Service Manager II
Gallagher —Whippany, NJ
- $65,000 - $108,500 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Health savings account
Commercial Collections Manager
Advanced Recovery Group —Fairfield, NJ
- $90,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Manager, Client Experience
FlightSafety International —Moonachie, NJ
- $85,500 - $154,000 a year
- 5 years
- English
- Office
- Health insurance
- 401(k) matching
HVAC Service Manager
Gold Medal Service —Hillburn, NY
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
HVAC Install Manager
Gold Medal Service —Hillburn, NY
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)
Care Security Systems Inc. —Westchester County, NY
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Outpatient Supervisor, LCSW
CASES —Bronx, NY
- $75,000 - $85,000 a year
- Full-time
- Spanish
- Licensed Clinical Social Worker
- Adults
- Paid holidays
- Health insurance
Quick Apply
Targeted Case Manager
Interborough Developmental and Consultation Center —Brooklyn, NY
- $70,000 - $75,000 a year
- Full-time
- Bilingual
- School experience
- Spanish
- Profit sharing
- Health insurance
Quick Apply
Lead Veterinarian
Flatbush Cats —Brooklyn, NY
- $170,000 - $175,000 a year
- Online Application
- Spanish
- English
- Clinic experience
- Commuter assistance
- Paid holidays
Quick Apply
10d
Retail General Manager
Tanya Taylor —Greenwich, CT
- Weekends as needed
- 5 years
- Merchandising
- In-person
- Health insurance
- Dental insurance
Quick Apply
Supervising Clinician - Clinic Based
Andrus Childrens Center —Yonkers, NY
- $80,016.44 - $101,457.13 a year
- Full-time
- Licensed Clinical Social Worker
- Adults
- Outpatient experience
- Disability insurance
- Health insurance
Quick Apply
Project Manager - Food Service / Construction
Sam Tell & Son Inc —New York, NY
- $90,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
Adult Case Manager/Care Coordinator
Interborough Developmental and Consultation Center —Brooklyn, NY
- $26 - $28 an hour
- Full-time
- Master of Social Work
- Addiction Medicine
- Word processing
- Profit sharing
- Loan repayment program
Quick Apply
Manager, Plumbing & Fire Suppression Services
Energo —Woodside, NY
- $125,000 - $175,000 a year
- Extended hours
- 5 years
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Territory Sales Manager
DPF Services LLC —Newark, NJ
- $50,000 - $75,000 a year
- Full-time
- Clean driving record
- Mid-level
- Business development
- Mileage reimbursement
- Health savings account
Quick Apply
Project Manager - Fire, Water & Mold Remediation
The Restoration Group —Bergenfield, NJ
- From $70,000 a year
- Weekends as needed
- Background check
- Construction site
- Customer service
- 401(k)
- Paid time off
Quick Apply
3d
Regional Sales Manager
Packaging Technologies & Inspection, LLC —Hawthorne, NY
- $75,000 - $85,000 a year
- Online Application
- Microsoft Excel
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Legal Assistant / Billing Manager
MKC Law Group —Fort Lee, NJ
- From $20 an hour
- Part-time
- Mid-level
- Project management
- Data entry
Quick Apply
Livestream E-commerce Account Manager - TikTok Shop
Sellery,Inc —New York, NY
- $4,000 - $5,000 a month
- Full-time
- Sales
- Bachelor of Science
- English
- Opportunities for advancement
- Flexible schedule
Quick Apply

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client experience manager jobs near paramus, nj

Senior Operations Manager

Prodirect Dental Lab -
Lyndhurst, NJ

Quick Apply

Job Details

Full-time
$120,000 - $128,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Financial forecasting
Operations management
Performance management
Administrative experience
Bachelor's degree
Continuous improvement
Business Administration
Manufacturing
Senior leadership

Full Job Description

Senior Operations Manager

ProDirect Laboratory

PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.

Let's redefine excellence, together.

Job description

Position Highlights:

We are rapidly expanding our US team and are seeking an experienced Quality Assurance Supervisor. The Senior Operations Manager is responsible for overseeing and optimizing daily operations of the dental laboratory, with direct leadership over Shipping & Receiving, Customer Service, Finance, and Administrative functions. This role ensures operational efficiency, regulatory compliance, exceptional customer experience, and financial accuracy while supporting the lab’s growth and strategic objectives. The Senior Operations leads a workforce of approximately 50+ employees and serves as key strategic partner to executive leadership.

About us:

Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.

Office Based:

ProDirect Dental Laboratory

160 Chubb Ave, Suite 102,

Lyndhurst, NJ 07071

Key Responsibilities

Operations & Leadership

Oversee day-to-day operational functions across shipping, receiving, customer service, finance, and administration
Develop, implement, and continuously improve operational policies, procedures, and workflows
Ensure alignment between departments to support production schedules and client commitments
Monitor KPIs and operational metrics to drive efficiency, quality, and cost control
Partner with senior leadership to execute strategic initiatives and scale operations
Oversee production workflows to increase efficiency, maintain quality standards, and support operational growth.

Shipping & Receiving

Manage inbound and outbound logistics, ensuring timely and accurate delivery of dental cases
Oversee inventory tracking, case flow, and coordination with shipping and receiving
Maintain relationships with courier services and shipping vendors
Ensure compliance with safety, handling, and tracking requirements

Customer Service

Lead the customer service team to deliver a high level of support to dentists and clients
Establish service standards, response times, and issue-resolution protocols
Monitor customer satisfaction metrics, complaints, and retention; implement service improvements

Finance & Administration

Oversee billing, invoicing, accounts receivable, and basic financial reporting
Ensure accuracy of financial records and adherence to internal controls
Coordinate payroll, HR administration, and employee records
Support budgeting, forecasting, and expense management in collaboration with ownership or finance partners

Compliance & Quality

Ensure compliance with applicable dental lab regulations, HIPAA requirements, and internal quality standards
Ensure adherence to dental industry standards, FDA regulations, OSHA requirements, HIPAA, and other applicable laws.
Oversee quality assurance programs to maintain consistent craftsmanship and remake reduction
Support audits, documentation, and process reviews as needed
Promote a culture of accountability, accuracy, and continuous improvement

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, or related field (preferred)
5+ years of operations management experience, preferably in a dental lab, healthcare, or manufacturing environment
10 years of manufacturing experience
Proven experience managing multi-department operations
Strong financial and administrative oversight skills
Excellent leadership, communication, and problem-solving abilities

Preferred Experience

Experience in a dental laboratory or dental industry setting
Knowledge of dental case workflows and logistics
Familiarity with HIPAA and healthcare compliance standards

What We Offer

Competitive salary based on experience
Opportunity to play a key leadership role in a growing dental laboratory
Collaborative and professional work environment
Benefits package

Pay: $120,000.00 - $128,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the dental industry?

Education:

Bachelor's (Required)

Experience:

Operations management: 5 years (Required)
Manufacturing: 10 years (Required)
Overseas Manufacturing: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in paramus, nj

Senior Operations Manager

Client Service Manager II

Commercial Collections Manager

Manager, Client Experience

HVAC Service Manager

HVAC Install Manager

Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)

Outpatient Supervisor, LCSW

Targeted Case Manager

Lead Veterinarian

Retail General Manager

Supervising Clinician - Clinic Based

Project Manager - Food Service / Construction

Adult Case Manager/Care Coordinator

Manager, Plumbing & Fire Suppression Services

Territory Sales Manager

Project Manager - Fire, Water & Mold Remediation

Regional Sales Manager

Legal Assistant / Billing Manager

Livestream E-commerce Account Manager - TikTok Shop

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