Top 2 Navigator Jobs in Park Hills, Mo

Navigator
Mineral Area College —Park Hills, MO
- $43,928 a year
- Weekends as needed
- Customer service
- Office
- University
- Health insurance
- Dental insurance

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Navigator

Mineral Area College -
Park Hills, MO

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Job Details

Full-time
$43,928 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Customer service
Performance Reporting
Communication platforms
Data summary reports
Bachelor's degree
Data management
Working with students

Full Job Description

Description

Position Summary
Develop expert knowledge of college programs and guide students to success in those programs.

Key Performance Indicators

Program recruiting (full programs with active wait lists of interested students for limited seated programs)
Program retention (high completion statistics)
Student satisfaction scores
High program awareness in the community
High student placement rates

Essential Functions

Recruit students, serving as the public relations and information liaison for assigned programs at multiple community access points such as the Missouri Career Centers.
Retain students providing student support, connect students to resources working with outside agencies to provide student support and increase retention
Meet with program applicants to discuss access to college and its programs. Assist students with Admissions and Financial Aid process.
Advise students and enroll them in college classes, run degree audits and help students understand their path to program completion.
Organize and present at high schools, colleges, community information fairs, and group sessions. May require occasional evenings and weekends.
Assess student learning and assist students with study skills, time management and connection to needed resources to eliminate barriers to success.
Maintain student records, preparing reports when needed to measure student and program success.
Make recommendations to improve student services program success.
Perform other duties as assigned.

Required Behaviors, Competencies, and Skills
Maintain accurate knowledge of college programs and resources
Maintain accurate knowledge in relevant academic and non-academic areas to provide information to students to assist them in college success

Interpersonal skills:
Be available and respond timely to student needs
Maintain professionalism and a positive attitude in communications with students and staff
Be proactive in reaching out to students to offer resources to help them be successful in program completion

Technical skills:
Maintain up to date knowledge of communication tools and effectively use those tools
Maintain up to date knowledge to effective track and report on program data

Experience
Education:
Bachelor’s degree from accredited institution

Work Experience:
At least one year of customer service

Industry Knowledge:
Experience with education a plus

Work Environment and Physical Requirements
Working in a professional office environment this position requires sitting, standing, stooping, kneeling, reaching, walking, pushing, pulling, light lifting, grasping, talking, seeing, hearing and repetitive motion.
Position may require flexibility to work early mornings, evenings, and/or weekend hours to accommodate student recruitment and campus activities.

Mineral Area College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, gender identity, disability, age, religion, creed, sexual orientation, socioeconomic status, genetic and family medical history as defined by GINA, or marital or parental status, in admission/access to, or treatment/employment in its programs and activities.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, and paid time off. To learn more details, visit our website.

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