Top 1127 Technical specialist Jobs in Park Ridge, Il

Retail Support Specialist
DSI Systems —Mettawa, IL
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Information Technology Specialist
Bandai Namco Amusement America —Itasca, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Product Technical Support Specialist
Loma Systems —Carol Stream, IL
- $33 - $35 an hour
- Full-time
- Mid-level
- Continuous improvement
Data Quality Professional
Harbor —Chicago, IL
- $15 an hour
- Remote
- Research
- Mid-level
- 3 years
- Opportunities for advancement
- Flexible schedule
Quick Apply
9d
IT End User Support Specialist
Wiss, Janney, Elstner Associates, Inc. —Northbrook, IL
- $28.65 - $42.98 an hour
- Overtime
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Specialist: Billing
Mayer Brown LLP —Chicago, IL
- $77,000 - $102,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
Automotive Product Support Specialist
Old World Industries —Northbrook, IL
- $51,000 - $66,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
Healthcare Documentation Specialist
RLDatix —Chicago, IL
- Email
- Remote
- Research
- Mid-level
- Paid holidays
- Disability insurance
6d
Technical Support Specialist
Brainlab, Inc. —Oak Brook, IL
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Bachelor of Science
- English
- Disability insurance
- Health insurance
Quick Apply
Specialist, Access and Reimbursement
AbbVie —North Chicago, IL
- $65,500 - $125,500 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Paid holidays
- Health insurance
Data Specialist
Contact Government Services, LLC —Chicago, IL
- $61,152 - $82,992 a year
- Full-time
- Mid-level
- Training & development
- Health insurance
- Dental insurance
Quick Apply
IT Administrative Support Specialist
Bright Light Medical Imaging —Arlington Heights, IL
- $25 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Paid training
- AD&D insurance
Quick Apply
8d
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
AP Specialist
LEAHY-IFP —Glenview, IL
- $24 - $27 an hour
- Microsoft Word
- 18 years or older
- Microsoft Excel
Quick Apply
Quality Systems Specialist
Bimbo Bakeries USA —Chicago, IL
- $94,300 - $122,600 a year
- Mid-level
- Bachelor's degree
- Travel
- 401(k) matching
13d
HEALTH INFORMATION SPECIALIST
City of Chicago —Chicago, IL
- $73,800 - $78,300 a year
- Monday to Friday
- Mid-level
- Office
- Master's degree
9d
Software Support Specialist
Computer Information Systems —Highland Park, IL
- Windows
- Criminal background check
- Computer networking
- Disability insurance
- Health insurance
IS Field Support Specialist
LSSI —Des Plaines, IL
- $28 - $36 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
IT Specialist/AI Tech
Connection —Downers Grove, IL
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
6d
Communications Specialist
Barrow Wise Consulting —Chicago, IL
- $65,000 - $91,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 4 years
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for technical specialist in park ridge, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical specialist jobs near park ridge, il

Retail Support Specialist

DSI Systems
Mettawa, IL

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

technical specialist jobs in park ridge, il

Retail Support Specialist

Information Technology Specialist

Product Technical Support Specialist

Data Quality Professional

IT End User Support Specialist

Specialist: Billing

Automotive Product Support Specialist

Healthcare Documentation Specialist

Technical Support Specialist

Specialist, Access and Reimbursement

Data Specialist

IT Administrative Support Specialist

IT Support Specialist

AP Specialist

Quality Systems Specialist

HEALTH INFORMATION SPECIALIST

Software Support Specialist

IS Field Support Specialist

IT Specialist/AI Tech

Communications Specialist

I want to receive the latest job alert for technical specialist in park ridge, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected