Top 419 Customer experience coordinator Jobs in Parker, Co

Referral Coordinator (Temporary)
Changent —Denver, CO
- $27.88 - $31.73 an hour
- Temporary
- Remote
- Spanish
- Sales
- English
9d
Online Support Coordinator
Golftec —Englewood, CO
- $17 - $37 an hour
- Administrative experience
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
10d
Front Desk Coordinator
ELEVATED ORAL AND MAXILLOFACIAL SURGERY —Aurora, CO
- $22 - $25 an hour
- Dental office
- Medical office experience
- Administrative experience
Front Desk Coordinator
COLORADO ORAL SURGERY —Parker, CO
- $23 - $26 an hour
- Dental office
- Administrative experience
- High school diploma or GED
9d
Coordinator - Deferred Maintenance
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Trade Show and Marketing Coordinator (Multi-Entity Support)
Confidential —Denver, CO
- $65,000 a year
- Full-time
- Mid-level
- Travel
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
Chiropractic Assistant (CA)/Front Desk Wellness Coordinator
Healix Chiropractic —Parker, CO
- $21 - $24 an hour
- Full-time
- Customer service
- In-person
- Associate's degree
- Paid training
- Paid time off
Quick Apply
Transaction Coordinator - Victory Land Sales
Victory Land Sales —Castle Rock, CO
- $25 - $30 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Paid time off
Quick Apply
Resident Accounts & Operations Coordinator (Bookkeeper) (30024)
Cirrus Asset Management —Castle Rock, CO
- $24 - $27 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Dental insurance
Quick Apply
11d
Membership Sales Coordinator
Scissors & Scotch —Denver, CO
- $17.50 - $18.50 an hour + tips
- Restaurant experience
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Clinical Nurse Coordinator PCU
HCA HealthONE Rose —Denver, CO
- $40.35 - $58.87 an hour
- Full-time
- Mid-level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
National Accounts Coordinator
American Lighting —Denver, CO
- From $60,000 a year
- Full-time
- Background check
- Hospitality
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Business Development Coordinator
ISEC —Greenwood Village, CO
- $22.32 - $36.98 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Dental Receptionist / Treatment Coordinator
SouthLand Smiles —Aurora, CO
- $25 - $30 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Health insurance
- 401(k)
Quick Apply
3d
Patient Care Coordinator
HearingLife —Parker, CO
- $16 - $20 an hour
- Full-time
- Inventory management
- Writing skills
- HIPAA
- Health savings account
- Paid holidays
Operations Coordinator
Penske Truck Leasing and Logistics —Denver, CO
- $23 - $25 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
12d
Receptionist and Patient Relations Coordinator
Kulkarni Orthodontics —Lakewood, CO
- $22 - $26 an hour
- Part-time
- Dental office
- Mid-level
- In-person
- 401(k)
- Paid time off
Quick Apply
Office Coordinator
ERP Advisors Group —Lakewood, CO
- $24 - $28 an hour
- Full-time
- Hospitality
- Inventory management
- English
- Profit sharing
- AD&D insurance
14d
Bilingual Human Resources Coordinator
TAG Restaurant Group —Denver, CO
- $55,000 - $65,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Dental Hygiene and Treatment Coordinator
Castle Rock Dental Center —Parker, CO
- $23 - $26 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Referral Coordinator (Temporary)

Changent
Denver, CO

Apply Now

Job Details

Temporary
$27.88 - $31.73 an hour
9 days ago

Qualifications

High school diploma or GED

Full Job Description

Denver, CO
Type: Temporary
Min. Experience: Some Experience
Salary: $27.88 - $31.73 per hour

Position: Referral Coordinator

Reports To: Director, Marketing & Communications

Department: Marketing & Communications

Supervisory Role: No

Compensation: $27.88–$31.73/ hour

Location: Remote, U.S.
FLSA Status: Temporary, Non-Exempt

POSITION OVERVIEW

The Referral Coordinator serves as a point of contact for current and prospective Nurse-Family Partnership and Child First clients through national referral platforms. This position manages and coordinates incoming referrals and inquiries from network partners and external referral sources, provides customer service to those seeking information about services, and maintains referral records and documentation that support business operations.

This is a temporary assignment expected to continue through the end of 2026 with the potential for extension based on business needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

70% | Referral Intake and Client Services

Serve as a point of contact for external client and referral partner inquiries for both Child First and Nurse-Family Partnership programs.
Respond to client and referral partner inquiries by phone and online within 48 hours in English and Spanish.
Track and report lead and referral activity in customer relationship management (CRM) system.
Document client interactions and referral activities.
Maintain detailed time records to support workload management and reporting.
Screen referrals to determine eligibility and connect clients to the appropriate program within 48 hours of initial contact.
Serve as the primary point of contact for parents and caregivers who have lost contact with their assigned home visitor and support efforts to reestablish communication.
Address client concerns and complaints, document and escalate issues in accordance with the complaint management process.
Connect clients who are ineligible for services to the state 211 system and other proper community resources, as applicable.
Escalate complaints within 24 hours of receipt and document activities in the complaint processing system.

30% | Organizational Support

Manage and respond to the main voicemail system, directing callers to the appropriate department, as needed.
Route non-referral emails through shared inboxes to the appropriate department.
Monitor the Changent Marketing inbox, as needed.
Support marketing automation platform administrative activities, as needed.
Support administrative updates to the WordPress website, as needed.
Design and update Changent screen savers.
Support marketing platform administrative activities, as needed.

KNOWLEDGE, SKILLS, & EXPERIENCE

High school diploma or equivalent required.
Minimum 3 years of experience in sales, customer service, client relations, or a service or care delivery profession; a clinical or social work background is desirable.
Experience using client management software and applications strongly preferred.
Ability to moderate and facilitate application and online communications.
Demonstrated organizational skills.
Flexibility, initiative, and the ability to work effectively in an independent setting.
High professional and ethical standards for handling confidential information.
Self-starter with the ability to work effectively remotely.
Knowledge of community resources and referral processes.
Strong communication and interpersonal skills.
Professional telephone and voicemail communication skills.
Commitment to accurate time tracking and documentation of work activities.
Bilingual (English/Spanish) preferred.

SUPERVISORY RESPONSIBILITIES

This position reports to the Director, Marketing & Communications and does not have direct reports.

Apply Now

Refine Your Search

customer experience coordinator jobs in parker, co

Referral Coordinator (Temporary)

Online Support Coordinator

Front Desk Coordinator

Front Desk Coordinator

Coordinator - Deferred Maintenance

Trade Show and Marketing Coordinator (Multi-Entity Support)

Chiropractic Assistant (CA)/Front Desk Wellness Coordinator

Transaction Coordinator - Victory Land Sales

Resident Accounts & Operations Coordinator (Bookkeeper) (30024)

Membership Sales Coordinator

Clinical Nurse Coordinator PCU

National Accounts Coordinator

Business Development Coordinator

Dental Receptionist / Treatment Coordinator

Patient Care Coordinator

Operations Coordinator

Receptionist and Patient Relations Coordinator

Office Coordinator

Bilingual Human Resources Coordinator

Dental Hygiene and Treatment Coordinator

I want to receive the latest job alert for customer experience coordinator in parker, co

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