Top 5651 Shift manager Jobs in Parma, Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Site Manager- DSP - Cuyahoga County
Consumer Support Services Inc —Independence, OH
- $18 an hour
- Full-time
- Management
- Experience working with individuals with disabilities
- Pass drug screening
- Mileage reimbursement
- Paid holidays
Quick Apply
Assistant Supervisor
AJAX Commercial Cleaning —Cleveland, OH
- $18 - $22 an hour
- Part-time
- Mid-level
- Organizational skills
- 1 year
- 401(k)
Quick Apply
Full-Time Assistant Store Manager
Aldi —Olmsted, OH
- $25.50 - $26.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
16h
Community Donation Manager (Operations Manager)
Savers/Value Village —Rocky River, OH
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
School-Based Case Manager
GuidingPoint LLC —Cleveland, OH
- From $26 an hour
- Full-time
- Background check
- School experience
- Classroom
- Professional development assistance
- Flexible schedule
Quick Apply
Shift Manager
Rust Belt Recruiting —Eastlake, OH
- $85,000 a year
- Mid-level
- Supervising experience
- Organizational skills
- 401(k) matching
Quick Apply
2nd Shift Shop Supervisor
Cleveland Controls —Cleveland, OH
- $31.25 - $33.50 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Direct Support Program Supervisor
Sevita —Cleveland, OH
- From $21 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Online Order Filling Team Supervisor
Walmart —Parma, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
9d
Care Manager
Sunrise Senior Living —Parma, OH
- $14.10 - $17.65 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid training
- Paid holidays
Hotel Front Office Manager
Embassy Suites Cleveland Rockside —Independence, OH
- $50,719.58 - $61,081.64 a year
- Full-time
- Mid-level
- In-person
- Resort
- Health insurance
- Dental insurance
Quick Apply
1d
Shift Supervisor
The Centers —Cleveland, OH
- $31.25 an hour
- Weekends as needed
- Clean driving record
- BLS Certification
- Mid-level
Quick Apply
Part-Time House Manager & Family Assistant
Sage Haus —Rocky River, OH
- $37 - $42 an hour
- Part-time
- Background check
- CPR Certification
- Clean driving record
Quick Apply
14d
Shift Manager in Training
truenorth —Independence, OH
- $15.50 - $19.00 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Cook-Food Services Parma; 80hrs Biweekly, Days
Parma Health Center —Parma, OH
- Full-time
- Hospital
- ServSafe
- Basic math
- Paid time off
5d
Stocking Team Supervisor
Walmart —Cleveland, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Front Office Manager
Embassy Suites Cleveland Rockside —Independence, OH
- $50,000 - $60,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Computer literacy
Quick Apply
1d
Retail Assistant Store Manager-RIDGE PARK SQUARE
Bath & Body Works —Brooklyn, OH
- $20.25 - $25.43 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
3d
Automotive Assistant & Service Managers
Mavis Tire Supply —Parma, OH
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
11d

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shift manager jobs near parma, oh

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in parma, oh

Customer Service Manager

Site Manager- DSP - Cuyahoga County

Assistant Supervisor

Full-Time Assistant Store Manager

Community Donation Manager (Operations Manager)

School-Based Case Manager

Shift Manager

2nd Shift Shop Supervisor

Direct Support Program Supervisor

Online Order Filling Team Supervisor

Care Manager

Hotel Front Office Manager

Shift Supervisor

Part-Time House Manager & Family Assistant

Shift Manager in Training

Cook-Food Services Parma; 80hrs Biweekly, Days

Stocking Team Supervisor

Front Office Manager

Retail Assistant Store Manager-RIDGE PARK SQUARE

Automotive Assistant & Service Managers

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