Top 5046 Guest experience manager Jobs in Pasadena, Ca

Guest Experience Manager
Loews Hollywood Hotel —Los Angeles, CA
- $70,304 - $78,400 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Brand & Marketing Manager – Korean Bilingual Preferred
6th Avenue, Inc —Los Angeles, CA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Merchandising
- English
- Paid holidays
- Health insurance
Quick Apply
Dietary Supervisor - Skilled Nursing Facility
Mid-Wilshire Healthcare Center —Los Angeles, CA
- $31 - $41 an hour
- Full-time
- Skilled nursing facility
- ServSafe
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Internet Sales Manager - Galpin Motors
Galpin Motors, Inc. —North Hills, CA
- $70,304 - $200,000 a year
- Full-time
- Dealership
- Continuous improvement
- Mentoring
Quick Apply
Assistant Community Manager LIHTC - Exchange at Gateway
Quality Management Group Inc —El Monte, CA
- $23.90 - $24.90 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
Office Manager
California Institute of Aesthetic Arts —Los Angeles, CA
- $90,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Kitchen Manager
The Win-Dow —Los Angeles, CA
- $73,000 - $78,000 a year
- Full-time
- Hospitality
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director of Corporate Sales and Events
Mic Drop Karaoke —West Hollywood, CA
- $50,000 - $125,000 a year
- Part-time
- Hybrid work
- Mid-level
- Business development
- Communication skills
- Dental insurance
- Vision insurance
Quick Apply
Director of Sales
WINDSOR CAPITAL GROUP —Brea, CA
- $120,000 - $135,000 a year
- Weekends as needed
- Spanish
- Marketing
- English
- Disability insurance
- Health insurance
Quick Apply
9d
General Manager
HomeState —Los Angeles, CA
- $80,000 - $105,000 a year
- Extended hours
- Background check
- Spanish
- Casual dining restaurant
- Health insurance
- Dental insurance
Quick Apply
Real Estate - Property Manager - Portfolio
JMF Development, LLC —Los Angeles, CA
- $90,000 - $110,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Business Office Assistant
The Meadows on Sunset Post-Acute —Los Angeles, CA
- $21 - $26 an hour
- Full-time
- Skilled nursing facility
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Manager
Superba Food and Bread —Venice, CA
- $70,000 - $75,000 a year
- Weekends as needed
- Bar
- Casual dining restaurant
- ServSafe
- Paid training
- Health insurance
Quick Apply
4d
General Manager (GM)
The Win-Dow —Los Angeles, CA
- $80,000 - $90,000 a year
- Full-time
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
Beverage Manager
TTFB CA LLC. —Century City, CA
- From $85,000 a year
- Full-time
- Bar
- 18 years or older
- Sales
- Health insurance
- 401(k)
Quick Apply
Sales Associate
Robbins Brothers —Pasadena, CA
- $57,949 - $90,000 a year
- Full-time
- Merchandising
- Quality control
- Entry level
- Health insurance
- Dental insurance
Quick Apply
General Manager - Restaurant
Sushi Rev —Rowland Heights, CA
- $24 - $27 an hour
- Full-time
- Spanish
- Inventory control
- Customer service
- Paid training
- Health insurance
Quick Apply
General Manager
Zankou Chicken - Valley Area —San Fernando Valley, CA
- $80,000 - $95,000 a year
- Full-time
- Management
- Fast casual restaurant
- Restaurant management
- Paid training
- Health insurance
Quick Apply
Community Manager
RHP Properties —El Monte, CA
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Pilates Instructors, Los Angeles
Equinox —Los Angeles, CA
- $18.47 - $62.00 an hour
- Part-time
- Customer service
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
10d

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guest experience manager jobs near pasadena, ca

Guest Experience Manager

Loews Hollywood Hotel -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$70,304 - $78,400 a year

Benefits

Paid holidays
Health insurance
Tuition reimbursement
401(k) matching
Paid sick time
Pet insurance

Qualifications

Customer communication

Full Job Description

Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services.

Who You Are:

A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges.
Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure.
A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment.
Veterans and military spouses encouraged to apply

What You'll Do:

Manage daily operations of the Front Office Team.
Responsible for leading and delivering exceptional guest experience.
Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards.
Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments.
Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction.
Oversee room allocations based on guest preferences and coordinate with housekeeping.
Implement training programs while mentoring staff to foster professional growth.
Serve as the primary contact for internal and external inquiries.
Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance.
Prepare performance reports for management on operational effectiveness and guest feedback.
Collaborate on initiatives to promote hotel services and enhance operational efficiency.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.

Your Qualifications Includes:

Bachelor's Degree or relevant work experience required.
Minimum of two years guest service experience in hotel hospitality preferred.
Minimum one-year guest service leadership role preferred.
Experience with previous Property Management System, preferred Opera System.
Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred.
Ability to stand for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.

Who You'll Supervise:

Front Desk Team
Guest Services Team

Salary range for this position, based on experience, is $70,304.00 to $78,400.00.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Quick Apply

Refine Your Search

guest experience manager jobs in pasadena, ca

Guest Experience Manager

Brand & Marketing Manager – Korean Bilingual Preferred

Dietary Supervisor - Skilled Nursing Facility

Internet Sales Manager - Galpin Motors

Assistant Community Manager LIHTC - Exchange at Gateway

Office Manager

Kitchen Manager

Director of Corporate Sales and Events

Director of Sales

General Manager

Real Estate - Property Manager - Portfolio

Business Office Assistant

Manager

General Manager (GM)

Beverage Manager

Sales Associate

General Manager - Restaurant

General Manager

Community Manager

Pilates Instructors, Los Angeles

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