Top 77 Helpdesk technician Jobs in Pasadena, Ca

IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Helpdesk Technician
DKKD Staffing —Los Angeles, CA
- $75,000 a year
- Email
- Hybrid work
- Azure
- Mid-level
- Windows
Network Support Technician
Inserso Corporation —Los Angeles, CA
- $55,000 - $72,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
2d
MSP Help Desk Engineer- Tier II
AllSafe IT —Pasadena, CA
- $30 - $36 an hour
- 8 hour shift
- Azure
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
6d
Level 1 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $37,440 - $52,000 a year
- Full-time
- Driver's License
- Typing
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Help Desk Tier 1
The People Concern —Los Angeles, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Research
- 403(b) matching
- AD&D insurance
Quick Apply
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
DESKTOP TECHNICIAN II
Marvin Engineering Co. —Inglewood, CA
- $71,000 - $73,700 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Technician
HLW INTERNATIONAL LLP —Santa Monica, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Commuter assistance
- Disability insurance
Quick Apply
7d
Senior End User Support Specialist
SCAN Group —Long Beach, CA
- $34.47 - $47.50 an hour
- Full-time
- Remote
- Background check
- 5 years
- Research
- Wellness program
- Paid holidays
Quick Apply
Hardware Support Technician
Carlton Fields —Los Angeles, CA
- $110,000 - $120,000 a year
- Online Application
- Office
- Windows
- 1 year
- Profit sharing
- Commuter assistance
Quick Apply
Operations & Security Support Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $35.43 - $42.52 an hour
- Overnight shift
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Disability insurance
Field Support Technician - Remote
SWBC PEO —Brea, CA
- $25 - $35 an hour
- On call
- Mid-level
- Office
- In-person
Quick Apply

I want to receive the latest job alert for helpdesk technician in pasadena, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near pasadena, ca

IT Help Desk Specialist

H MART -
Whittier, CA

Quick Apply

Job Details

$29 - $32 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Telecommunications network troubleshooting
Desktop computer repair
Non-technical user support
Knowledge management
Computer operation
Email customer support
Defect resolution root cause analysis
Technical support via phone
Computer Science
Phone communication
In-person customer service
Hardware maintenance
English
Operating system updates
Mid-level
Incident Escalation
Software installation
User training (technical support)
Korean
Help files
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
WAN
Networking equipment (troubleshooting support)
Customer service knowledge base
Problem management
Application Maintenance
Online help documentation

Full Job Description

Responsibilities but not limited to:

Respond to user inquiries and provide technical support via phone, email, or in-person.
Assist users in resolving hardware, software, and network-related issues.
Walk users through problem-solving processes and provide step-by-step solutions
Diagnose and troubleshoot technical issues reported by end-users.
Escalate complex problems to the appropriate IT support teams for resolution.
Perform root cause analysis and implement solutions to prevent recurring issues.
Maintain accurate records of user issues, solutions provided, and other relevant information.
Create and update knowledge base articles to facilitate self-help for end-users.
Install, configure, and update software applications and operating systems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Conduct routine checks and maintenance tasks to ensure system stability and security.
Provide basic training to end-users on using hardware and software applications.
Create and deliver user guides and tutorials for common issues.
Collaborate with other IT support teams and departments to resolve complex issues.
Participate in meetings and contribute to the improvement of IT processes.

Qualifications / Skills:

Proven experience as an IT Help Desk Support or similar role.
Knowledge of computer hardware, software, and troubleshooting techniques.
Strong communication and customer service skills.
Familiarity with help desk software and remote desktop tools.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
A degree in Computer Science, Information Technology, or a related field is preferred.
Bilingual in Korean and English

Benefits:

Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
401 (k) Retirement Plan with up to 5% match per company policy
Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
BTA Insurance (Business Travel Accident Coverage)
Company provided lunch
Paid-time off (PTO) and Paid Holidays per company policy
Celebration & Condolence Benefits per company policy
Smart Card: Earn additional 4 points to the standard $1 = 1 point
Holiday Gift certificates per company policy
FSA (Flexible Spending Account) per company policy
DCFSA (Dependent Child Care Spending Account) per company policy
HSA (Health Savings Accounts) per company policy

Location

Northern California (San Francisco Bay Area)

Compensation

Hourly rate: $29.00–$32.00 (based on experience)

Work Hours

MON-FRI, 8:00am to 5:00pm

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

helpdesk technician jobs in pasadena, ca

IT Help Desk Specialist

Helpdesk Technician

Network Support Technician

Help Desk Analyst

Help Desk Technician 1

IT Support Technician

MSP Help Desk Engineer- Tier II

Level 1 Technology Support Specialist

Desktop Technician - Los Angeles, CA

Helpdesk Support Technician

IT Help Desk Tier 1

IT Support Technician

IT Help Desk Technician

DESKTOP TECHNICIAN II

IT Help Desk Technician II

IT Technician

Senior End User Support Specialist

Hardware Support Technician

Operations & Security Support Technician - Los Angeles, CA

Field Support Technician - Remote

I want to receive the latest job alert for helpdesk technician in pasadena, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected