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Provider Field Representative - Jackson, MS

Gainwell Technologies -
Jackson, MS

Apply Now

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Medical claims processing
Presentations for conferences or internal meetings
Medicaid health insurance
Medicaid regulations
Medicaid

Full Job Description

Provider Field Representative - Jackson, MS

Date: Jun 29, 2026

Location:

Jackson, MS, US, 39157

Req ID: 32408

Work Mode: Full-Time onsite (5+ days per week)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Provider Field Representative - Jackson, MS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Analyzes inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed.
Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or escalate to a higher level if needed.
Contributes to a shared knowledge database to facilitate response consistency and to document complex issue resolution.
Monitors customer inquiries for a specific functional area, tracks progress and resolution of escalated inquiries.
Assists less experienced staff in developing appropriate responses.

What we're looking for

Bachelor’s degree or a minimum of 5 years of relevant experience in the healthcare industry.
Strong knowledge of claims processing and provider relations.
Proficiency in delivering presentations and public speaking.
Familiarity with federal and state healthcare regulations.
In-depth understanding of Medicaid policies and procedures.

What you should expect in this role

On-site position based in Jackson/Ridgeland, MS, with potential for hybrid work after 90 to 120 days
Work schedule is Monday – Friday, 8:00 AM to 5:00 PM CST
Video cameras must be used during all interviews, as well as during the initial week of orientation.
Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.

Employee Benefits & Perks:

Health benefits (medical, dental, and vision) begin on Day 1 of employment.
401(k) with company match and additional benefits become available within the first few months.
Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
Career growth and advancement opportunities are encouraged and supported.
A company-provided computer is supplied for work use.

This posting is intended for pipelining. We will accept applications on an ongoing basis.

#LI-ONSITE #LI-PP1 #LI-CM1

The pay range for this position is $50,000 - $70,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Nearest Major Market: Jackson Mississippi

Apply Now

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