Top 55 Resort manager Jobs in Pebble Beach, Ca

Front Desk Manager
Hyatt Vacation Club, Highlands Inn —Carmel-by-the-Sea, CA
- $70,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Assistant Front Office Manager
Hyatt Regency Monterey —Monterey, CA
- $71,304 - $75,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
2d
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Monterey, CA
- $28.85 - $35.10 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
4d
Front Office Manager - The Inn at Spanish Bay
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Driver's License
- Accounting
- Computer skills
- Health insurance
- Dental insurance
9d
Guest Services Manager
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Mid-level
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Assistant Director of Operations
Carmel Valley Ranch —Carmel-by-the-Sea, CA
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Resort
Assistant Front Office Manager
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $70,304 - $75,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
2d
Assistant Beverage Manager - Lobby Lounge
Pebble Beach —Pebble Beach, CA
- $78,500 a year
- Full-time
- Bar
- Sales
- Mid-level
- Health insurance
- Dental insurance
Restaurant Manager - Peppoli
Pebble Beach —Pebble Beach, CA
- $84,500 - $90,000 a year
- Full-time
- Mid-level
- Organizational skills
- Cleaning
- Health insurance
- Dental insurance
3d
U.S. Open Championship Coordinator (Full Time)
Pebble Beach —Pebble Beach, CA
- $25 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
In-Room Dining Manager
Pebble Beach —Pebble Beach, CA
- $84,500 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Compliance Manager - Legal
Pebble Beach —Pebble Beach, CA
- $95,000 - $120,000 a year
- Full-time
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
Restaurant Manager - Hay's Place
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Sales
- Mid-level
- Accounting
- Health insurance
- Dental insurance
8d
Assistant General Manager
Courtyard Salinas —Salinas, CA
- $72,000 - $780,000 a year
- 5 years
- Hotel
- Bachelor's degree
11h
Front Desk Supervisor
La Playa Hotel —Carmel-by-the-Sea, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Housekeeping Supervisor
Hilton Garden Inn Monterey —Monterey, CA
- $22.41 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Administrative Assistant - Sales (Temporary)
Pebble Beach —Pebble Beach, CA
- $25 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Director of Rooms
Bernardus Lodge and Spa —Carmel Valley, CA
- $125,000 - $135,000 a year
- Full-time
- Spanish
- Accounting
- Senior level
Quick Apply
Food & Beverage Manager
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $71,304 - $75,000 a year
- Weekends as needed
- Background check
- Basic math
- Sanitation
- Health insurance
- Dental insurance
3d
Day Guest Resort Agent (Full Time)
Pebble Beach —Pacific Grove, CA
- $18.40 an hour
- Full-time
- Sales
- Bachelor of Science
- High school diploma or GED
- Health insurance
- Dental insurance
9d

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Front Desk Manager

Hyatt Vacation Club, Highlands Inn
Carmel-by-the-Sea, CA

Quick Apply

Job Details

Full-time
$70,000 - $72,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Resort experience
Driver's License
Negotiation

Full Job Description

*Salary Range $70,304 - $72,000 + bonus eligible*

*Driving is required for this position; screening will be required.*

*This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.*

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience
oHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
o2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals
oManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
oDevelops specific goals and plans to prioritize, organize, and accomplish your work.
oHandles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
oSupervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
oEnsures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
oUnderstands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
oUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
oEncourages and building mutual trust, respect, and cooperation among team members.
oServing as a role model to demonstrate appropriate behaviors.
oSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
oEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
oSupervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service
oProvides services that are above and beyond for customer satisfaction and retention.
oImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
oResponds to and handles guest problems and complaints.
oSets a positive example for guest relations.
oEmpowers employees to provide excellent customer service.
oObserves service behaviors of employees and provides feedback to individuals.
oInteracts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
oEnsures employees understand customer service expectations and parameters.
oInteracts with guests to obtain feedback on product quality and service levels.
oEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies
oImplements the customer recognition/service program, communicating and ensuring the process.
oTrains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
oSupervises same day selling procedures to maximize room revenue and control property occupancy.
oSupervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
oEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
oSupports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
oSolicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
oBrings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
oAssists as needed in the interviewing and hiring of employee team members with the appropriate skills.
oSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
oParticipates in employee progressive discipline procedures.
Additional Responsibilities
oProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
oAnalyzes information and evaluating results to choose the best solution and solve problems.
oInforms and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
oPerforms all duties at the Front Desk as necessary.
oRuns Front Desk shifts whenever necessary.
oParticipates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Resort Front Office Management: 2 years (Required)

License/Certification:

Drivers License (Required)

Work Location: In person

Quick Apply

Refine Your Search

resort manager jobs in pebble beach, ca

Front Desk Manager

Assistant Front Office Manager

Assistant Food and Beverage Operations Manager

Front Office Manager - The Inn at Spanish Bay

Guest Services Manager

Assistant Director of Operations

Assistant Front Office Manager

Assistant Beverage Manager - Lobby Lounge

Restaurant Manager - Peppoli

U.S. Open Championship Coordinator (Full Time)

In-Room Dining Manager

Compliance Manager - Legal

Restaurant Manager - Hay's Place

Assistant General Manager

Front Desk Supervisor

Housekeeping Supervisor

Administrative Assistant - Sales (Temporary)

Director of Rooms

Food & Beverage Manager

Day Guest Resort Agent (Full Time)

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