Restaurant Manager - Hal's Hamburgers
Position Type: Full-Time Salaried Position
About Hal's
Join our fun, family-owned restaurant where staff and customers (and their pets!) enjoy a welcoming atmosphere with delicious food. We're a small mom-and-pop that’s been in business since 1952. We’re focused on efficiency, quality service, and maintaining our reputation as a place where everyone has a great time.
Position Overview
We're seeking an experienced Restaurant Manager to oversee all restaurant operations. This role combines hands-on restaurant management during peak hours with strategic business oversight that can be performed remotely. You'll be implementing systems, training protocols, and efficiency improvements while maintaining the fun, interactive culture that makes Hal's special.
Key Responsibilities
Daily Operations Oversight
- Physical presence required twice daily during lunch and dinner rush hours
- Monitor all restaurant operations including kitchen and customer service
- Step into any position as needed (cooking, serving, order-taking) during staff shortages
- Handle cash management, credit transactions, and bank deposits
- Monitor third-party delivery services (DoorDash, etc.) and transaction accuracy
- Troubleshoot daily operational challenges and provide immediate solutions
Quality Control & Standards
- Ensure consistent food quality meets established standards
- Monitor food distributor quality and reject substitutions or subpar products
- Oversee cleanliness, sanitization, and health department compliance
- Maintain interior and exterior aesthetic standards
- Implement product dating systems and proper food storage protocols
- Monitor operations, cooking procedures, and equipment maintenance
Staff Management & Development
- Develop and implement comprehensive staff training protocols
- Conduct bi-annual employee reviews and performance evaluations
- Create job descriptions for all positions
- Provide corrective guidance and positive feedback to enhance performance
- Train new employees to meet owner expectations and operational demands
- Promote teamwork and identify individual strengths/weaknesses for targeted improvement
Financial Management & Analysis
- Monitor profits through food costs, labor analysis, and profit margins semi-annually
- Create weekly schedules using profit-driven techniques based on historical data
- Watch for price changes from suppliers and monitor competitor pricing
- Identify opportunities to reduce labor hours
- Send staff home early or manage standby scheduling during slow periods
- Oversee food waste reduction and cost control measures
Process Improvement & Efficiency
- Develop processes to enhance productivity and reduce customer wait times
- Implement systems to improve order accuracy and reduce errors
- Enforce order verification procedures (checking off bag items, reading back orders)
- Prioritize staff duties based on food quality and timeliness as top priorities
- Assign daily tasks during slow periods to eliminate wasted time
- Test and refine operational procedures for maximum efficiency
Administrative & Strategic Duties
- Coordinate policy changes and implementation
- Provide recommendations for menu changes and supplier selections
- Handle vendor communications and supply pickup when needed
- Monitor and analyze previous year/week performance data for scheduling
- Account for weather, events, and holidays in operational planning
- Ensure compliance with all safety and health regulations
Requirements
Essential Qualifications
- Extensive restaurant management experience required
- Proven ability to work all restaurant positions (cooking, serving, cashier, etc.)
- Strong financial analysis and cost control experience
- Excellent customer service and communication skills for staff management
- Ability to work during peak rush hours and be on-call for emergencies
- Experience with staff training and development programs
Key Competencies
- Hands-on leadership style with attention to detail
- Problem-solving skills for daily operational challenges
- Financial awareness for profit optimization and cost management
- Quality control mindset with consistent standards enforcement
- Flexibility to handle varied responsibilities and emergency situations
- Customer service orientation
Physical Requirements
- Must be present during lunch and dinner rush periods
- Ability to perform all restaurant tasks including cooking and serving
- Availability for on-call situations during inconvenient hours
- Capability to handle supply pickup and facility maintenance oversight
What We Offer
- Competitive salary with profit sharing
- Work-from-home flexibility for administrative tasks
- Opportunity to shape restaurant operations and implement improvements
- Growth potential with expanding business responsibilities
Ideal Candidate Profile
You're an experienced restaurant professional who can seamlessly transition between strategic oversight and hands-on operations. You understand that success comes from attention to detail - from monitoring the 15 minutes that can be shaved off schedules to ensuring shake machine timers are properly set. You can maintain our fun, customer-focused culture while implementing the systems and standards necessary for consistent profitability and quality.
You're someone who thrives on variety - one moment you're analyzing profit margins from home, the next you're jumping in to help bag orders during a dinner rush. You understand that in a small business, "each day something comes up" and you're ready to problem-solve with creativity and efficiency.
To Apply: No in-person inquiries. Please submit your resume highlighting your restaurant management experience, including specific examples of cost control, staff development, and operational improvement initiatives.
Hal's is an equal opportunity employer committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
Work Location: Hybrid remote in Pendleton, OR 97801
