Top 746 Patient services representative Jobs in Pennsauken, Nj

Lead Patient Access Representative
Ophthalmic Partners —Marlton, NJ
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist
Redefine Management, LLC —Mount Laurel, NJ
- $18 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Client Experience & Marketing Coordinator
NexGen Aesthetics —Swedesboro, NJ
- From $20 an hour
- Part-time
- Social media management
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick Apply
6d
Medical Front Desk Receptionist
The Asthma Center - www.AsthmaCenter.com —Langhorne, PA
- Full-time
- Background check
- Private practice
- Medical office experience
- Travel reimbursement
- Paid holidays
Quick Apply
Patient Service Representative
Patient First —Cherry Hill, NJ
- $20 - $23 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
Patient Experience Coordinator
South Jersey Smiles Inc —Moorestown, NJ
- $22 - $29 an hour
- Full-time
- Dental office
- Entry level
- Retail sales
- Opportunities for advancement
Quick Apply
Patient Services Rep
Cooper University Hospital —Moorestown, NJ
- $18 - $29 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Reception Ambassador
Cooper University Hospital —Camden, NJ
- $18 - $29 an hour
- Part-time
- Hospital
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Patient Access Representative
New Jersey Urology —Mount Laurel, NJ
- $20 - $28 an hour
- Full-time
- Surgery
- Computer literacy
- HIPAA
- Health savings account
- Health insurance
3d
Patient Service Representative - Receptionist
Premier Eye Associates —Collingswood, NJ
- Full-time
- Communication skills
- Entry level
Quick Apply
Patient Service Rep 1
Advocare LLC —Cherry Hill, NJ
- $21 - $22 an hour
- High school diploma or GED
- Computer skills
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
Front Desk Receptionist
Ayala Child & Adolescent Psychiatry —Voorhees, NJ
- $21 - $22 an hour
- Part-time
- Children
- Organizational skills
- Adolescents
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Services Rep (PART-TIME)
Cooper University Hospital —Cherry Hill, NJ
- $18 - $29 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Patient Access Navigator II
Cooper University Hospital —Cherry Hill, NJ
- $21 - $33 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Front Desk
Advocare LLC —Cherry Hill, NJ
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Patient Service Representative
Advocare LLC —West Deptford, NJ
- $19 an hour
- Full-time
- High school diploma or GED
- Children
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
Patient Services Representative-Moorestown
Cooper University Hospital —Moorestown, NJ
- $18 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Patient Service Representative
New Jersey Imaging Network —Haddon Heights, NJ
- $17 - $22 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Patient Access Service Specialist
Cooper University Hospital —Camden, NJ
- $18 - $29 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Office Assistant - Centralized Registration CHERRY HILL (TRAVEL AND SCHEDULE FLEXIBILITY REQUIRED)
Virtua Health —Cherry Hill, NJ
- $18.69 - $26.01 an hour
- Full-time
- Management
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
3h

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Lead Patient Access Representative

Ophthalmic Partners -
Marlton, NJ

Quick Apply

Job Details

Full-time
From $25 an hour

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Patient scheduling systems
Teamwork
Phone communication
Practice management software
High school diploma or GED
Healthcare referral management
Attention to detail
Health insurance referral requirements
Typing
Process management
Leadership

Full Job Description

Looking for an exciting career in medicine? Join the team at Ophthalmic Partners, PC, a fast-paced, leading-edge ophthalmology practice committed to putting patients first and providing high-quality healthcare for the community.

We are seeking a Lead Patient Access Representative to support both call center and front desk operations. This is a lead-level position. The Lead PAR serves as an experienced resource for Patient Access staff while continuing to actively perform daily responsibilities, including answering calls, scheduling appointments, checking patients in and out, verifying insurance, retrieving referrals, collecting co-pays, entering charges, and assisting with physician schedule changes.

The ideal candidate is professional, organized, patient-focused, and comfortable supporting a high-volume environment while helping maintain consistent service standards across front desk and call center workflows. This position requires the ability to commute between our Marlton, Media, and Bala Cynwyd locations.

Essential Duties and Responsibilities

Answer and process all incoming calls pleasantly, professionally, and efficiently.
Accurately schedule, reschedule, and confirm patient appointments.
Check in and check out patients while ensuring demographic, insurance, and appointment information is accurate.
Collect co-pays and enter charges in accordance with practice procedures.
Verify insurance coverage and retrieve referrals as required.
Communicate with other departments to resolve patient requests, questions, or concerns.
Facilitate physician schedule changes by moving and rescheduling patient appointments.
Answer patient inquiries about insurances accepted, office hours, services, locations, exam fees, and other routine requests for information.
Support both front desk and call center workflows to ensure patients receive timely and accurate assistance.
Triage calls according to practice guidelines and route messages to the appropriate provider, technician, department, or location.
Retrieve and distribute voicemail, web mailbox, and electronic messages as needed.
Provide physician-specific, encounter-specific, and appointment-specific instructions to patients.
Assist team members with routine workflow questions, system navigation, appointment scheduling questions, insurance/referral processes, and patient access procedures.
Help promote consistency in patient access processes across call center and front desk functions.
Serve as a positive example for professional communication, patient service, accuracy, and teamwork.
Escalate operational concerns, workflow barriers, or patient service issues to the Patient Access Manager as appropriate.
Maintain a pleasant, professional demeanor while managing high call volume, front desk activity, and competing priorities.

Lead Role Expectations

This role provides lead support. The Lead Patient Access Representative may assist with training, workflow support, and day-to-day guidance; however, managerial responsibilities such as formal discipline, performance evaluations, scheduling authority, and final employment decisions remain with management.

Support new and existing Patient Access staff with workflow questions and best practices.
Help reinforce practice expectations for accuracy, professionalism, call handling, scheduling, check-in/check-out, co-pay collection, insurance verification, and referrals.
Act as a resource for both front desk and call center processes.
Assist with identifying process gaps and communicating them to management.
Model excellent patient service and professional communication.
Help maintain consistency between locations and departments.

Qualifications Required

High school diploma or equivalent.
Prior experience in customer service, healthcare, medical office operations, call center operations, or front desk patient access.
Strong knowledge of insurance carriers and referral requirements.
Outstanding communication skills and telephone etiquette.
Creative and proactive problem-solving skills.
Excellent computer skills and ability to navigate practice management software.
Strong and accurate typing skills.
Ability to work in a high-volume setting with professionalism and accuracy.

Preferred

Experience in ophthalmology, specialty care, or a multi-location medical practice.
Experience supporting both call center and front desk operations.
Experience assisting with training, onboarding, or workflow support.
Strong understanding of patient scheduling, registration, insurance verification, referrals, co-pay collection, and charge entry.

Skills and Competencies

Professional and courteous communication with patients, physicians, managers, and staff.
Ability to remain calm and organized in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to balance patient service, call volume, front desk responsibilities, and administrative tasks.
Ability to support team members without functioning as a supervisor.
Positive attitude, reliability, accountability, and willingness to help.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to commute between our Marlton, Media, and Bala Cynwyd offices regularly?

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in pennsauken, nj

Lead Patient Access Representative

Front Desk Receptionist

Client Experience & Marketing Coordinator

Medical Front Desk Receptionist

Patient Service Representative

Patient Experience Coordinator

Patient Services Rep

Reception Ambassador

Patient Access Representative

Patient Service Representative - Receptionist

Patient Service Rep 1

Front Desk Receptionist

Patient Services Rep (PART-TIME)

Patient Access Navigator II

Front Desk

Patient Service Representative

Patient Services Representative-Moorestown

Patient Service Representative

Patient Access Service Specialist

Office Assistant - Centralized Registration CHERRY HILL (TRAVEL AND SCHEDULE FLEXIBILITY REQUIRED)

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