Top 65 It service manager Jobs in Pennsylvania

IT Manager
Ideal Concepts, Inc. —Allentown, PA
- $120,000 - $165,000 a year
- Full-time
- Hybrid work
- PMP
- DevOps
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Services Manager
MetaTechnical —Narberth, PA
- $6,000 - $8,500 a month
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Paid time off
Quick Apply
10d
Service Manager
ChristoIT —Harleysville, PA
- $90,000 - $100,000 a year
- 8 hour shift
- Hybrid work
- Sales
- Senior level
- Leadership
- Health insurance
- Dental insurance
Cryptography Platform and Services Technologist Lead
BNY —Pittsburgh, PA
- Full-time
- Azure
- 5 years
- System design
5d
Lead VoIP Engineer – Voice Services Team Lead (In-Office Role)
BLaST Intermediate Unit 17 —Williamsport, PA
- Full-time
- Background check
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
10d
Manager –Print & Scan Services
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
Manager, IT Service Delivery
Lincoln University —Lincoln University, PA
- Evenings as needed
- Computer Science
- 5 years
- Windows
Quick Apply
13d
IT Services: Jr. Account Manager
MetaTechnical —Narberth, PA
- $5,000 - $6,000 a month
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
10d
Manager, Hosting Service Delivery
AssetWorks —Wayne, PA
- Full-time
- Remote
- DevOps
- Mentoring
- Recruiting
- Employee stock purchase plan
- Paid holidays
Manager, AI Service Operations Transformation PMO
CVS Health —Blue Bell, PA
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Sr. Manager, Corporate Technology Services
AMETEK, Inc. —Berwyn, PA
- $140,000 - $180,000 a year
- Microsoft Outlook
- Computer Science
- Office
Service Delivery Manager
Inspiroz —Philadelphia, PA
- Full-time
- Hybrid work
- 5 years
- Windows
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Service Manager Dispatcher / Low Voltage IT Service
Ohmcomm Inc —Philadelphia, PA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Supervising experience
- Health insurance
- Paid time off
Quick Apply
13d
Senior IT Sourcing Professional
Siemens Healthineers —Malvern, PA
- $112,420 - $154,572 a year
- Full-time
- Continuous improvement
- Contracts
- Business Administration
- Disability insurance
- Health insurance
Manager I - Information Technology
Carpenter Technology —Reading, PA
- Full-time
- System design
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Manager IT Application - Shared Services
Armada Supply Chain Solutions LLC —Wexford, PA
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Service Desk & Security Support Technician
The Institutes —Malvern, PA
- Extended hours
- Computer Science
- Inventory management
- Research
- Paid parental leave
- Paid holidays
Quick Apply
Solar Service Specialist - Technical and Customer Support
Exact Solar —Newtown, PA
- Full-time
- English
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Supervisor - Network Segmentation
Westinghouse Electric Company —Cranberry Township, PA
- $116,800 - $146,000 a year
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Health savings account
- Paid holidays
viEval Systems Analyst (Temp)
Morgan Lewis —Philadelphia, PA
- $84,200 - $146,325 a year
- Online Application
- Hybrid work
- 5 years
- Mid-level
- SQL
- Paid time off
- Parental leave

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it service manager jobs near pennsylvania

IT Manager

Ideal Concepts, Inc. -
Allentown, PA

Quick Apply

Job Details

Full-time
$120,000 - $165,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

GPO
IIS
Team leadership
Data recovery
Server backup and recovery
Managing IT teams
Public Cloud
Windows
SQL
Scripting
Desktop applications
Server virtualization
Data backup
Windows support
DevOps automation
Desktop administration
Adobe Acrobat
High availability
Database software proficiency

Full Job Description

We're seeking an experienced, hands-on IT Manager to lead the design, implementation, and operation of our IT/IS environment. You will oversee a complex, multi-site infrastructure with 24x7 uptime requirements, manage a small IT team, and drive the adoption of modern technologies that enhance security, reliability, and user experience. If you're a strategic thinker with a proven track record in Windows-heavy environments, strong DevOps interests, and a passion for building scalable, user-friendly systems, we'd love to meet you.

What You'll Do

Lead and mentor a 3-5 person IT team; drive staffing, training, and performance to deliver reliable IT services
Own disaster recovery, business continuity, and high-availability strategies (Microsoft Hyper-V with Storage Spaces Direct, offsite backups, tertiary redundancy)
Design, deploy, and maintain core infrastructure: LAN/WAN, routers, switches, firewalls, VPNs, virtualization, file services, AD, Exchange, SQL Server, IIS, and telephony (Asterisk on Linux)
Manage both physical and virtual servers, endpoint devices, printers, phones, and copiers; oversee asset management and lifecycle planning
Lead the strategic planning and governance of the organization's Azure tenancy (Azure AD, Azure VMs, Azure Blob storage, and Enterprise applications), ensuring alignment with security, compliance, and business goals
Manage service providers contracts and relationships for the IT management function, including contract negotiation, vendor performance oversight, SOWs/RAs, renewals, and alignment with cost and service level objectives
Implement, enforce, and document IT policies and procedures covering security, backup, change management, incident response, and compliance
Administer user accounts, directories, access controls, and security hardening across on-prem and cloud environments
Lead software and hardware upgrades, patches, and migrations; test and validate upgrades with minimal downtime
Monitor, analyze, and optimize performance and capacity; implement automation and DevOps practices to shorten delivery cycles and improve reliability
Collaborate with cross-functional teams to support multi-platform back-end integrations and front-end applications
Plan and execute infrastructure updates during off-peak hours to minimize disruption
Support and coordinate IT operations across two data centers, two office locations, and cloud resources

What We're Looking For

Bachelor's or Master's degree in Information Technology, Information Systems, Computer Engineering, or related field
10+ years in complex IT administration; 5+ years in IT leadership/management with proven people management experience
Strong Windows Server expertise (2019+), AD, DNS/DHCP, Group Policy, MS Exchange, MS SQL Server (2014+), IIS and Azure Environment
Deep knowledge of disaster recovery and high-availability technologies, especially Hyper-V and Storage Spaces Direct
Experience with desktop software ecosystems (Microsoft Office suite, Adobe Acrobat, Visio, etc.)
Familiarity with Linux/UNIX-based systems and networking/firewall gear (e.g. Juniper, SonicWall, HP/Aruba switches)
Solid understanding of virtualization, storage, backups, and cloud integration
DevOps mindset with comfort in automation, scripting, and modern CI/CD practices
Excellent written and verbal communication skills; strong problem-solving and leadership abilities
Self-starter who works well independently and within a team; thrives in a fast-paced, growth-oriented environment
Ability to balance strategic thinking with hands-on execution

Nice to Have

Certifications e.g. MCSE/MCITP, VMware, PMP, CCNA/CCNP, Microsoft 365, Cybersecurity certificates
Experience with MS Storage Spaces Direct, Asterisk administration, and multi-site IT operations

Benefits

Health, dental, vision, and life insurance; premiums paid by the company
Flexible Spending Account (FSA) option
Competitive 401(k) with company match
Generous PTO and observed holidays
Hybrid work options; scheduled in-office collaboration

About Us

Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agents to client through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today, Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property & Causality as well as a suite of supplemental insurance products.

As an employee of Ideal Concepts, Inc., you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity. tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.

As part of taking care of our employees, Ideal Concepts provides an excellent benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance, this will allow you to take care of yourself and family without worrying about increasing healthcare costs. You will also have access to a competitive 401k program where the company matches a portion of your employee contributions. Additionally, enjoying a generous amount of paid time off.

Equal Opportunity Ideal Concepts, Inc. provides equal employment opportunities to all employees and applicants. We prohibit discrimination or harassment of any type. We support hybrid work arrangements and are committed to building a diverse, inclusive team.

Pay: $120,000.00 - $165,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it service manager jobs in pennsylvania

IT Manager

IT Services Manager

Service Manager

Cryptography Platform and Services Technologist Lead

Lead VoIP Engineer – Voice Services Team Lead (In-Office Role)

Manager –Print & Scan Services

Manager, IT Service Delivery

IT Services: Jr. Account Manager

Manager, Hosting Service Delivery

Manager, AI Service Operations Transformation PMO

Sr. Manager, Corporate Technology Services

Service Delivery Manager

Service Manager Dispatcher / Low Voltage IT Service

Senior IT Sourcing Professional

Manager I - Information Technology

Manager IT Application - Shared Services

IT Service Desk & Security Support Technician

Solar Service Specialist - Technical and Customer Support

Supervisor - Network Segmentation

viEval Systems Analyst (Temp)

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