Top 90 Market analyst Jobs in Pennsylvania

Manager, CX Insights & Strategy
Capital Blue Cross —Harrisburg, PA
- $98,880 - $186,290 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Office
- Paid holidays
- Health insurance
Capital Markets Analyst- Private equity Investment Banking
Liberty Personnel Services, Inc, LP76116 —Horsham, PA
- Email
- Mid-level
- Finance
- Accounting
Quick Apply
1d
Specialty Woods Product Market Analyst
Danzer —Darlington, PA
- $95,000 a year
- Sales
- Office
- Residential
- Health insurance
- Dental insurance
7d
Sr. Scientist, R&D – Consumer Experience (CX) Product Insights
Kraft Heinz Company —Pittsburgh, PA
- $89,800 - $112,200 a year
- Marketing
- Bachelor of Science
- Office
- AD&D insurance
- Paid holidays
Analyst - Strategy - Marketing and eCommerce
DICK'S Sporting Goods —Coraopolis, PA
- Full-time
- Background check
- Mid-level
- Office
14d
Marketing Performance Lead
Superior Plus Propane —Wayne, PA
- $80,000 - $100,000 a year
- Full-time
- Remote
- 6 years
- Marketing
- English
- Employee assistance program
- Flexible schedule
Quick Apply
Free People Digital Optimization Analyst
Free People —Philadelphia, PA
- Full-time
- Marketing
- Mid-level
- SQL
- Health insurance
- Dental insurance
Director, Marketing Performance Analytics
Vail Resorts Corporate —Pennsylvania
- $150,000 - $185,000 a year
- Full-time
- 18 years or older
- Marketing
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Manager, Digital Marketing Analytics
CMI Media Group —Philadelphia, PA
- $70,000 - $140,000 a year
- Research
- Mid-level
- Analysis skills
Analyst, Digital Marketing Analytics
CMI Media Group —Chesterbrook, PA
- $40,000 - $75,000 a year
- Research
- Mid-level
- SQL
Energy Markets & Procurement Analyst
Mondre Energy Inc. —Bryn Mawr, PA
- From $70,000 a year
- Full-time
- Engineering
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Associate Director, Business Analytics
CSL Behring —King of Prussia, PA
- Full-time
- Office
- Master's degree
- 8 years
Consumer Insights Analyst
GNC Holdings LLC —Pittsburgh, PA
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Store discount
- Disability insurance
Quick Apply
Senior Analyst, Digital Marketing Analytics
CMI Media Group —Chesterbrook, PA
- $50,000 - $90,000 a year
- Marketing
- Research
- Mid-level
Nuuly Customer Insights Analyst
Nuuly —Philadelphia, PA
- Full-time
- Marketing
- Mid-level
- Finance
- Health insurance
- Dental insurance
Marketing Intelligence /BI Manager
FMC Corporation —Philadelphia, PA
- Full-time
- Marketing
- 5 years
- Office
Quick Apply
Project Director
AMC Global —Blue Bell, PA
- Writing skills
- Master's degree
- Bachelor's degree
Sr. Manager, DTC Digital Performance
Incyte Corporation —Chadds Ford, PA
- Presentation skills
- Bachelor's degree
- Senior level
Research Manager
AMC Global —Blue Bell, PA
- Mid-level
- Master's degree
- Bachelor's degree
Consumer and Market Research Analyst
Woodstream —Lancaster, PA
- Full-time
- Office
- 3 years
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply

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Manager, CX Insights & Strategy

Capital Blue Cross -
Harrisburg, PA

Apply Now

Job Details

Full-time
$98,880 - $186,290 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Volunteer time off
Retirement plan

Qualifications

Vendor relationship building
Team supervision
Coaching
Vendor coordination
Team development
Supervising experience
Bachelor's degree
Vendor relationship management
Leading team collaboration initiatives
Data-driven problem-solving
Budgeting
Research budget management
Stakeholder relationship building
Staff development
Stakeholder management

Full Job Description

Position Description:

Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market-driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more. Leads the CX Insights and Market Research function as the enterprise source of truth for customer experience, responsible for defining and advancing the Voice of the Customer (VoC), research, and measurement strategy. This role ensures enterprise priorities, decision-making, and experience investments are guided by a consistent, data-driven understanding of customer and market needs across all lines of business.

Responsibilities and Qualifications:

Leads the CX Insights and Market Research function, setting strategic direction, priorities, and operating framework aligned with enterprise CX objectives.
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory surveys, feedback, and research into a unified insights approach.
Directly leads and executes a select portfolio of high-impact research initiatives, supplementing team delivery to ensure quality, timeliness, and strong alignment to business priorities.
Defines and governs enterprise customer and member journey frameworks, identifying “moments that matter,” experience gaps, and key drivers of satisfaction and engagement.
Leads development of research learning agendas and roadmaps, ensuring insights efforts are aligned to strategic business needs and proactively inform decision-making.
Drives prioritization of CX opportunities, synthesizing insights across data sources to recommend where the organization should focus investment and improvement.
Establishes CX insights standards, methodologies, and governance, ensuring consistency, quality, and scalability of research and measurement across the organization.
Oversees end-to-end research strategy and execution, including design, methodology, analysis, and reporting to ensure high-quality, actionable outputs.
Translates insights into executive-ready recommendations, using clear storytelling to inform strategy, decisions, and investment priorities.
Leads vendor strategy and research portfolio management, overseeing a significant research budget and ensuring cost-effective use of external partners while identifying opportunities to build internal capabilities.
Partners with senior leaders and develops team members, influencing enterprise decisions while coaching and aligning CX Insights staff to business priorities.

Location:

This position is classified hybrid, which requires onsite work on Tuesdays and Wednesdays.

Experience:

10-12 years in customer experience, market research, insights, or analytics
5+ years of experience leading, coaching, and developing high-performing research teams
Leading enterprise research or insights programs and managing a portfolio of work aligned to business priorities
Designing and executing quantitative and qualitative research to address business needs and inform decisions
Experience building or evolving research and insights functions, including defining processes, frameworks, and best practices
Translating research findings into clear, actionable insights that shape product, marketing, and customer experience strategies
Managing external vendors and optimizing the use of research budgets
Working across multiple business areas to align insights with strategic priorities and initiatives

Skills:

Ability to lead CX insights strategy and guide teams toward clear, enterprise priorities
Strong capability to synthesize quantitative and qualitative data into clear, actionable insights and recommendations
Skilled at translating complex findings into executive-ready narratives and influencing decision-making
Ability to connect customer, market, and business data to define priorities and inform strategy
Strong stakeholder engagement and collaboration skills across cross-functional teams
Effective planning, prioritization, and management of multiple research and insights initiatives

Knowledge:

Customer experience strategy, Voice of the Customer programs, and experience measurement approaches
Market research methodologies across the full research lifecycle (design, data collection, analysis, and reporting)
Quantitative and qualitative research techniques, including survey design, segmentation, and user research
Consumer insights lifecycle and application of research to product, marketing, and customer experience decisions
Regulatory and industry research programs (e.g., CAHPS, NCQA, BCBSA)
Healthcare or health insurance industry practices preferred

Education, Certification and Licenses:

Minimum bachelor’s degree. Master’s degree preferred.
Prefer bachelor’s degree in marketing, Marketing research, social sciences, or statistics, Business Analytics, or Health Planning administration

Physical Demands:

While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see.
The employee must occasionally lift and/or move up to 5 pounds.

About Us: We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.

Apply Now

Refine Your Search

market analyst jobs in pennsylvania

Manager, CX Insights & Strategy

Capital Markets Analyst- Private equity Investment Banking

Specialty Woods Product Market Analyst

Sr. Scientist, R&D – Consumer Experience (CX) Product Insights

Analyst - Strategy - Marketing and eCommerce

Marketing Performance Lead

Free People Digital Optimization Analyst

Director, Marketing Performance Analytics

Manager, Digital Marketing Analytics

Analyst, Digital Marketing Analytics

Energy Markets & Procurement Analyst

Associate Director, Business Analytics

Consumer Insights Analyst

Senior Analyst, Digital Marketing Analytics

Nuuly Customer Insights Analyst

Marketing Intelligence /BI Manager

Project Director

Sr. Manager, DTC Digital Performance

Research Manager

Consumer and Market Research Analyst

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