Top 589 Patient representative Jobs in Pennsylvania

Patient Service Representative I
Keystone Urology —Lancaster, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Access Representative
Cardiology Consultants of Philadelphia —Lansdale, PA
- Full-time
- Computer literacy
- Computer skills
- Cardiology
- Profit sharing
- Paid holidays
Quick Apply
Patient Coordinator
Bryn Mawr Dermatology —Wayne, PA
- $20 - $21 an hour
- Full-time
- Private practice
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Call Center Representative (Job #33357)
InnoSource —Pittsburgh, PA
- $15 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
Pharmacy Care Representative - Work From Home Pennsylvania
CVS Health —Pennsylvania
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
Remote Healthcare Customer Service Representative
TalentLNX —Pittsburgh, PA
- $23.50 - $30.50 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
9d
Medical Scheduling Call Center Representative
Delaware Valley Management —Newtown, PA
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
Quick Apply
3d
Patient Access Representative
Redeemer Health —Meadowbrook, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Patient Services Representative - OB/GYN Millenium
Redeemer Health —Philadelphia, PA
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Philadelphia, PA
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Care Representative – Community‑Focused Healthcare
Greater Philadelphia Health Action —Philadelphia, PA
- Email
- Bilingual
- Anatomy knowledge
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Emergency Department Patient Service Representative (UPMC Children's)
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Weekends as needed
- HIPAA
- Inpatient
- High school diploma or GED
Radiology Patient Scheduling Representative
T2 Group —Danville, PA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
Quick Apply
Emergency Department Patient Services Representative (UPMC Presbyterian)
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- ER
Patient Access Representative - Emergency Department
Geisinger —Wilkes-Barre, PA
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Patient Access Representative (Full Time, Nights) Bucks Emergency Dept
Thomas Jefferson University and Hospitals —Langhorne, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Disability insurance
11d
Patient Access Representative - RELIEF, Evening (3P-11:30P) - Methodist ED
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- ER
- AD&D insurance
- Disability insurance
Patient Access Representative (Full Time - Evenings) Abington Emergency Dept
Thomas Jefferson University and Hospitals —Abington, PA
- Full-time
- 3 years
- High school diploma or GED
- ER
- AD&D insurance
- Disability insurance
10d
Patient Care Coordinator
CCRM Fertility —Philadelphia, PA
- $25 - $30 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Patient Services Representative- Shadyside
UPMC —Pittsburgh, PA
- $19.60 - $30.25 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Fingerprint clearance
- Paid parental leave
- Dental insurance
9d

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Patient Service Representative I

Keystone Urology -
Lancaster, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient representative jobs in pennsylvania

Patient Service Representative I

Patient Access Representative

Patient Coordinator

Customer Service Representative / Call Center Representative (Job #33357)

Pharmacy Care Representative - Work From Home Pennsylvania

Remote Healthcare Customer Service Representative

Medical Scheduling Call Center Representative

Patient Access Representative

Patient Services Representative - OB/GYN Millenium

Call Center Representative - English & Spanish (Remote)

Patient Care Representative – Community‑Focused Healthcare

Emergency Department Patient Service Representative (UPMC Children's)

Radiology Patient Scheduling Representative

Emergency Department Patient Services Representative (UPMC Presbyterian)

Patient Access Representative - Emergency Department

Patient Access Representative (Full Time, Nights) Bucks Emergency Dept

Patient Access Representative - RELIEF, Evening (3P-11:30P) - Methodist ED

Patient Access Representative (Full Time - Evenings) Abington Emergency Dept

Patient Care Coordinator

Patient Services Representative- Shadyside

I want to receive the latest job alert for patient representative in pennsylvania

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