Top 57 Front desk agent Jobs in Pensacola, Fl

Guest Service Representative / Front Desk Agent
Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy —Pensacola, FL
- From $14.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Front desk agent
Pensacola TownePlace Suites —Pensacola, FL
- $15 - $17 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
TownePlace Suites —Pensacola, FL
- $15 an hour
- Overtime
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Tandem Hospitality Group LLC —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Hotel Front Desk Receptionist
Hotel Pensacola —Pensacola, FL
- From $15 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Front Desk Receptionist
WoodSpring Suites Pensacola West —Pensacola, FL
- $14 - $16 an hour
- Hotel
- Communication skills
- Entry level
Quick Apply
Hotel Front Desk Agent
Extended Stay America Premier Suites Pensacola NAS Corry Station —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Concierge
Your Life of Pensacola —Pensacola, FL
- Full-time
- Background check
- Computer literacy
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
2d
Luxury Medical Aesthetics Concierge & Front Desk Receptionist
The Skin Care Center at Gulf Coast Plastic Surgery —Pensacola, FL
- $17 - $20 an hour
- Full-time
- Surgery
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Receptionist
DYNAMIC Pain & Wellness —Pensacola, FL
- High school diploma or GED
- Clinic
- Travel
- Paid time off
- Vision insurance
Quick Apply
Front Desk Coordinator - Pensacola North, FL
The Joint Chiropractic —Pensacola, FL
- From $15 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Guest Service Representative- Hotel Front desk associate
LIVSMART STUDIOS - PENSACOLA —Pensacola, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Front Desk Agent
Residence Inn Pensacola Airport / Medical Center —Pensacola, FL
- $14 an hour
- Part-time
- Clean driving record
- Residential
- Hotel
- Travel reimbursement
- Paid training
Quick Apply
4d
Front Desk Associate
Planet Fitness —Pensacola, FL
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
1d
Front Desk Coordinator - Pensacola South, FL
The Joint Chiropractic —Pensacola, FL
- From $15 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Front Desk Coordinator I with Override
Smile Doctors Affiliate —Pensacola, FL
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Receptionist
Retrev LLC —Pensacola, FL
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Guest Service Representative
LivSmart Studios —Pensacola, FL
- From $16 an hour
- Part-time
- Sales
- Computer literacy
- English
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Associate
Center for Sight Northwest Florida —Gulf Breeze, FL
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
12d
Front Desk Coordinator Per Diem PRN
Fresenius Medical Care —Pensacola, FL
- Part-time
- High school diploma or GED
- Perioperative Care
- Data entry

I want to receive the latest job alert for front desk agent in pensacola, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk agent jobs near pensacola, fl

Guest Service Representative / Front Desk Agent

Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy
Pensacola, FL

Quick Apply

Job Details

Part-time
From $14.50 an hour

Benefits

Opportunities for advancement

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Job Overview:

The Part-time Guest Service Representative / Front Desk Agent at Encore Hospitality is the primary point of contact for guests upon arrival and throughout their stay. This role involves managing check-ins and check-outs, addressing guest inquiries, handling reservations, and providing exceptional customer service to ensure a positive guest experience. The Guest Service Representative is crucial in creating a welcoming atmosphere and addressing any issues or special requests that may arise.

Key Responsibilities:

Guest Check-In/Check-Out:
- Greet guests warmly upon arrival and check them in efficiently, verifying their reservation details and handling payment.
- Provide guests with key information about their room and hotel amenities.
- Process guest check-outs, review final bills, and handle any discrepancies or adjustments as needed.

Reservations & Room Management:
- Manage room reservations and cancellations, including handling booking changes and special requests.
- Assist guests with room assignments, ensuring they are satisfied with their accommodations.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for incoming guests and address any room-related issues.

Customer Service & Communication:
- Provide exceptional customer service by addressing guest inquiries, concerns, and special requests in a friendly and professional manner.
- Respond promptly to phone calls, emails, and other communications, offering assistance and resolving issues as required.
- Maintain a positive and professional demeanor, ensuring guests feel valued and well-cared for throughout their stay.

Handling Guest Issues:
- Resolve guest complaints and concerns with empathy and efficiency, escalating issues to management when necessary.
- Follow up with guests to ensure that their issues have been addressed satisfactorily and that they are enjoying their stay.

Administrative Tasks:
- Accurately complete all necessary paperwork, including guest registration forms and billing information.
- Maintain accurate records of guest information, reservations, and transactions.
- Perform nightly audits, reconcile cash drawers, and prepare reports as required.

Hotel Information & Recommendations:
- Provide guests with information about hotel services, amenities, and local attractions.
- Offer recommendations for dining, entertainment, and activities in the surrounding area based on guest preferences.

Safety & Security:
- Ensure the safety and security of guests and hotel property by monitoring access and reporting any suspicious activities or safety hazards.
- Adhere to emergency procedures and assist guests during emergency situations, such as fire alarms or medical incidents.

Team Collaboration:
- Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
- Communicate effectively with team members and management to address any operational issues or guest needs.

Qualifications and Skills:

Education:
- High school diploma or equivalent required; Associate’s degree or higher preferred.

Experience:
- Previous experience in a guest service or hospitality role is preferred, but not required.
- Familiarity with hotel management software or property management systems (PMS) is a plus.

Skills:
- Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and handle various guest requests and administrative duties simultaneously.
- Basic computer skills and proficiency with office equipment.
- Attention to detail and accuracy in handling reservations, billing, and guest information.

Physical Requirements:

Ability to stand and work for extended periods, including walking and handling guest luggage.
Ability to lift and carry up to 25 lbs, including luggage and office supplies.
Flexibility to work various shifts, including nights, weekends, and holidays.

Work Environment:

Front desk area within a hotel, with frequent interactions with guests and staff.
Fast-paced environment requiring effective multitasking and problem-solving skills.
Indoor setting, with occasional exposure to varying temperatures and weather conditions when assisting guests with luggage or providing directions.

Opportunities for Growth:

Encore Hospitality is committed to the professional development of its employees. The Guest Service Representative / Front Desk Agent role offers opportunities for advancement to positions such as Front Desk Supervisor, Guest Services Manager, or other roles within the hospitality industry.

Encore Hospitality is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

This job description outlines key responsibilities but is not exhaustive. Other duties may be assigned as necessary.

Quick Apply

Refine Your Search

front desk agent jobs in pensacola, fl

Guest Service Representative / Front Desk Agent

Front desk agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Hotel Front Desk Agent

Front Desk Concierge

Luxury Medical Aesthetics Concierge & Front Desk Receptionist

Front Desk Receptionist

Front Desk Coordinator - Pensacola North, FL

Guest Service Representative- Hotel Front desk associate

Front Desk Agent

Front Desk Associate

Front Desk Coordinator - Pensacola South, FL

Front Desk Coordinator I with Override

Front Desk Receptionist

Guest Service Representative

Front Desk Associate

Front Desk Coordinator Per Diem PRN

I want to receive the latest job alert for front desk agent in pensacola, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected