The Clinical Manager of Quality assist with facilitating the delivery of safe, outcomes-based practice, and participates in planning and implementing initiatives aimed at improving clinical quality outcomes and achieving departmental annual goals. The Clinical Manager of Quality participates in daily tasks, facilitates annual staff development recommendations, and collaborates with department leaders to establish major objectives and standards to comply with regulatory accreditation agencies. This role functions to assure Perioperative nursing practices are aligned systemically with evidenced based clinical practice and regulatory compliance. The Clinical Manager of Quality serves as the coordinator for unit specific orientation, competency assessments and staff development. The Clinical Manager of Quality possesses a horizontal leadership approach with a networking style that enables information to be transmitted quickly to other disciplines and promotes involvement of staff at all levels in decision-making. The Clinical Manager of Quality demonstrates leadership abilities along with effective interpersonal relationship skills that foster healthy, successful, and collaborative interactions with all members of the health care team. The Clinical Manager of Quality holds a comprehensive perspective of patients, families and caregivers and establishes strong partnerships with them to deliver optimal care. The Clinical Manager of Quality is also an operating room RN who provides professional nursing services and patient care in a variety of settings following established nursing process, adherence to hospital or department policies, nursing procedures, standards, and practices. In collaboration with other certified clinicians serves as the surgery subject matter expert and internal consultant to leadership assuring that professional standards of practice in the surgical area are integrated into decision making, operations, and practice. In addition, as a role model of professional behavior, the Clinical Manager of Quality is instrumental in creating a professional nursing climate to meet the diverse and global needs of the facility. The Clinical Manager of Quality is also responsible for creating, updating, and reviewing all policies, procedures, order sets, and forms for Surgical Service areas to ensure these are current, compliant, and relevant. Travel may be required to facilitate collaboration with entities across Baptist Health Care. Directly supervises Surgical Services educators.
- Maintains current knowledge of evidence-based standards of surgical care.
- Communicates new policies and procedures and following up to ensure staff compliance.
- Develops, reviews, and updates forms, order sets, and policies as required.
- Performs rounding in each area assessing education and training needs of staff as well as compliance with regulatory bodies.
- Collaborates with administrative, clinical personnel, and educators in identifying the learning needs of individuals and groups in the patient care unit.
- Maintains current knowledge/certification/licensure. Pursues professional growth and development.
- With responsibility for outcomes, the Clinical Manager of Quality collects, analyzes nursing sensitive outcomes data and collaborates with leadership, nursing, medical staff and other clinical teams to develop plans and improve performance.
- Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
- Manage team members which include orientation, development and evaluation of personnel, and monitoring the provision of delivering quality services. Participates in the recruiting, interviewing and selecting of team members following policies, guidelines and applicable laws. Evaluates their performance relative to job goals and requirements. Provides coaching to staff, recommends in-service education programs, and ensures adherence to internal policies and standards.
- Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
- Effectively communicates departmental, organization, and industry information to staff.
- Provides support for clinical teams and serves as subject matter expert / clinical resource; facilitates knowledge transfer.
Minimum Education
- Bachelor's Degree Nursing Required
Minimum Work Experience
- 3 years nursing experience in the Operating Room Required
Licenses and Certifications
- Registered Nurse Licensed State of Florida or eligible compact state Upon Hire Required
- BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
- CNOR (CNOR) Upon Hire Required
Required Skills, Knowledge and Abilities
- Demonstrates leadership skills and a commitment to education as a methodology for promoting continuous quality improvement in the delivery of patient care and services.
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
