Top 522 Customer support & client services Jobs in Peoria, Il

Shelter Aide
The Salvation Army Central Territory —Peoria, IL
- $16.30 - $19.56 an hour
- Customer service
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
Social Services Assistant
The Salvation Army Central Territory —Peoria, IL
- $17.08 - $20.49 an hour
- Bilingual
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
General Cleaner
Vonachen Group —Peoria, IL
- $17 an hour
- Part-time
- 18 years or older
- Sanitation
- 11+ years
- 401(k)
- Paid time off
Quick Apply
Route Specialist
ImageFIRST Healthcare Laundry Specialists —Peoria, IL
- $25 - $35 an hour
- Full-time
- Clean driving record
- Inventory management
- Computer literacy
- Paid parental leave
- Health insurance
Quick Apply
Program Technician - Knolls
Carle Health —Peoria, IL
- $17.19 - $27.85 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Health insurance
Non-Certified Caregiver
HERITAGE OPERATIONS GROUP LLC —Chillicothe, IL
- $15.50 - $19.00 an hour
- Full-time
- Communication skills
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Case Aide
FamilyCore —Peoria, IL
- From $17.80 an hour
- Full-time
- Background check
- CPR Certification
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
3d
Loan Officer
Confidential —Woodford County, IL
- From $45,000 a year
- Full-time
- Background check
- Basic math
- Mid-level
Quick Apply
Hair Stylist - Grand Prairie HyVee
Great Clips —Peoria, IL
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Insurance Sales Representative - Medicare and Life
American Republic Insurance Services —Peoria, IL
- $50,000 - $150,000 a year
- Contract
- Customer service
- High school diploma or GED
- US work authorization
- Dental insurance
- Flexible schedule
Quick Apply
Bilingual Branch Wholesale Product Specialist (Spanish)
Sherwin-Williams —Peoria, IL
- From $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
9d
Hair Stylist - Pekin Walmart
Great Clips —Pekin, IL
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Territory Sales Manager
Alside —Morton, IL
- $70,000 - $75,000 a year
- Residential
- Bachelor's degree
- Travel
Quick Apply
Senior Mechanical Engineer – Hydraulics
Actalent —Peoria, IL
- $48 - $67 an hour
- Temporary
- Bachelor of Science
- Engineering
- 11+ years
- Commuter assistance
- Health savings account
Quick Apply
7d
Hair Stylist - Hyvee Center
Great Clips —Canton, IL
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Outside Sales Representative
Evergreen Lawnscape —Peoria, IL
- $40,000 - $100,000 a year
- Part-time
- Mid-level
- In-person
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
6d
Entry Level Insurance Sales Agent - Hybrid Remote (IL)
Bankers Life —Peoria, IL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Peoria, IL
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Financial Advisor
Midwestern Securities Trading Company, LLC —Princeville, IL
- $50,000 - $80,000 a year
- Overtime
- Sales
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Retail Display Installer - Technology
2020 Companies, Inc. —Peoria, IL
- $17.50 an hour
- Part-time
- Background check
- 18 years or older
- Up to 50% travel
- Paid training
- Mileage reimbursement
Quick Apply
8d

I want to receive the latest job alert for customer support & client services in peoria, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services jobs near peoria, il

Shelter Aide

The Salvation Army Central Territory -
Peoria, IL

Quick Apply

Job Details

$16.30 - $19.56 an hour
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)
Life insurance

Qualifications

Case documentation in social services
Computer operation
Trauma-sensitive practices
Confidential information handling
Interviewing clients
Intake
Client file management
Employee relationship building
De-escalation techniques
Conflict de-escalation
Emergency response in crisis intervention
Records management
Data management
Desktop applications
Productivity software
Experience working with individuals from underserved communities

Full Job Description

THE SALVATION ARMY

North and Central Illinois Division

JOB DESCRIPTION

JOB TITLE: Shelter Aide

LOCATION/DEPT: Peoria Family Services

REPORTS TO: Shelter Operations Manager

PEOPLE MANAGER: No

FLSA CATEGORY: Non-Exempt, Hourly

PAY GRADE: 202

PAY RATE: $16.30 - $19.56 Hourly

WHO WE ARE

At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

Provide direct support and supervision for clients in a residential or shelter setting by maintaining a safe, secure, and welcoming environment. Conduct client intake, eligibility assessments, program orientations, and maintain accurate documentation in HMIS and other required records. Enforce program policies, de-escalate conflicts, coordinate crisis response and community referrals, assist with meal service, and ensure facility cleanliness and safety while collaborating with staff to support daily operations and client success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide a safe and secure environment for clients to include contacting. emergency responders or crisis intervention personnel as needed.
- Provide clients with referrals and information of community programs as needed.
- Enforce program guidelines, policies and procedures.
- Deescalate situations and provide conflict resolution techniques as needed.
- Determine client eligibility.
- Conduct an initial intake and program orientation for new clients.
- Record data into the HMIS system.
- Maintain daily log, forms and paperwork as required.
- Prepare and serve meals to clients as program dictates.
- Ensure the facility is clean and sanitary at the end of a shift.
- Monitor the perimeter of the facility to ensure a safe and clean environment.
- Remain on duty if there is a problem with the relieving shift (sick employee) or until another staff member arrives.
- Attend staff meetings as scheduled.

Administrative Expectations

Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

Education:

High School Diploma or equivalent. Significant experience may be considered in lieu of. Associate's degree in human services, Social Work, Psychology, Criminal Justice, or a related field preferred.

Experience:

One to three years of experience working in a shelter, residential program, behavioral health, social services, crisis intervention, customer service, or a related human services environment preferred.
Experience conducting client intakes, assessments, and maintaining confidential client records.
Knowledge of trauma-informed care, de-escalation techniques, conflict resolution, and crisis response procedures.
Experience working with vulnerable populations, including individuals experiencing homelessness, mental health challenges, substance use disorders, or housing instability preferred.
Basic computer proficiency, including experience with case management databases (HMIS experience preferred) and Microsoft Office applications.
Ability to work independently, exercise sound judgment in emergencies, and maintain professional boundaries in a fast-paced environment.

Skills/Abilities

Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Close attention to detail and a high level of confidentiality
Ability to multi-task several projects concurrently
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to establish and implement policies and procedures.
Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

JOB LIMITATIONS

This individual will only commit resources of The Salvation Army that have been allocated or approved.
This individual will adhere to all policies and procedures in carrying out the responsibilities of this position. The individual will keep the designated Supervisor informed of all critical issues relating to their area of responsibility.

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position may be required to do light to moderate physical work. Sometimes heavier.
To successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment including a PC and potentially make public presentations/interactions.
The work environment for this position includes a local shelter and administrative office environment with a moderate noise level.

REPORTING RELATIONSHIPS

This position reports to the Shelter Operations Manager.
In context related to this position's duties, this individual will interact with a wide range of contacts both internal and external. In these contacts he/she will act as a representative of The Salvation Army and its mission.

COMPETENCIES

Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
Resolve conflicts in a positive manner.
Treat staff, clients, and visitors with courtesy.
Respect others' property and person.
Use professional and appropriate communication to and about co-workers, supervisors and subordinates.
Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

PERFORMANCE MEASURES

This individual will be evaluated on how effectively the outcomes of this position are achieved. Timeliness and accuracy of accomplishing assigned goals will be reviewed. An evaluation of how effective service is provided. Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.

POSITION LIMITATIONS

This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

Requirements:

JOIN OUR TEAM!!

DOING THE MOST GOOD

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.

The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Quick Apply

Refine Your Search

customer support & client services jobs in peoria, il

Shelter Aide

Social Services Assistant

General Cleaner

Route Specialist

Program Technician - Knolls

Non-Certified Caregiver

Case Aide

Loan Officer

Hair Stylist - Grand Prairie HyVee

Insurance Sales Representative - Medicare and Life

Bilingual Branch Wholesale Product Specialist (Spanish)

Hair Stylist - Pekin Walmart

Territory Sales Manager

Senior Mechanical Engineer – Hydraulics

Hair Stylist - Hyvee Center

Outside Sales Representative

Entry Level Insurance Sales Agent - Hybrid Remote (IL)

Entry Level Insurance Sales Agent

Financial Advisor

Retail Display Installer - Technology

I want to receive the latest job alert for customer support & client services in peoria, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected