Top 1 Information technology intern Jobs in Peoria, Il

IT Service Center Internship
OSF HealthCare —Peoria, IL
- $18 an hour
- Full-time
- English
- In-person
- Internship

Other jobs to consider

Find your next job by exploring related positions.

IT Support Technician - Career Transition Opportunity
United Contractors Midwest (UCM) —Tremont, IL
A background in *construction, civil construction, field operations, or other hands-on environments* is highly valued because this role supports the people and…
$20 - $38 an hour
Quick Apply
2d
PC Support Tech
Graham Health System —Canton, IL
Associates degree or Certificate from an accredited technical program with an emphasis in personal computers or related area preferred.

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Intern – Managed Service Provider (MSP)
Kloud9 IT, Inc. —Columbus, OH
Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
$10 an hour
Quick Apply
Paid College Intern - Privacy Team (Office of Information Security and Privacy)
State of Ohio - Administrative Services —Columbus, OH
Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license. Assists with the tuning of security software.
$17 - $24 an hour
2d

Show more jobs in cities nearby

I want to receive the latest job alert for information technology intern in peoria, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology intern jobs near peoria, il

Information Technology Intern jobs in Peoria, IL

Information Technology Intern jobs in Lenexa, KS

Information Technology jobs in Egg Harbor Township, NJ

Student Nurse Intern jobs in Indiana

Information Technology Intern jobs in Arlington, TX

Information Technology Intern jobs in Platte City, MO

Information Technology Intern jobs in West Lafayette, IN

Information Technology jobs in Mount Vernon, OH

IT Service Center Internship

OSF HealthCare -
Peoria, IL

Apply Now

Job Details

Full-time | Internship
$18 an hour

Qualifications

Serving clients
English
IT department experience

Full Job Description

Total Rewards:

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

The hourly rate for this position is $18.00/hour This is an Hourly position.

Overview:

About Pointcore, Inc.

Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM or biomedical equipment services), supply chain, business and construction. As an extension of OSF HealthCare, one of the nation’s leading healthcare organizations, Pointcore leverages decades of experience serving hospitals and clinics of all sizes to extend resources, share cost and utilize common infrastructure with external clients, all to the benefit of patients. Learn more about Pointcore innovation by following us on LinkedIn and at Pointcore.com

This internship is open to a current student here in the Central Illinois area - preferably Peoria, Bloomington, Galesburg or immediate surrounding areas - who is seeking an opportunity to work while attending school locally with the possible transition in to a full time position once their degree program is completed. The internship will require to work onsite in Peoria, IL

POSITION SUMMARY: The IT Service Center Intern provides Tier 1 support to employees relating to requests for IT services. Interns promptly resolve or triage requests by providing the most effective and efficient solution to our employees. The intern ensures proper documentation, use of knowledge database, and escalation processes are followed in our ITSM solution.

Acts as primary point of entry for all mission partner Service Center contacts (phone, email, portal, chat)
Utilizes excellent customer service skills and exceeds mission partner’s expectations
Resolves technical computer, printer, network and software related issues, remotely as needed
Ensures proper documentation, categorization, and closure of all contacts in our ITSM solution
Escalates unresolved contacts to the next level of support
Follows internal resolution, problem solving, routing, communications and escalation processes with maximum reliance on ITSM knowledgebase documentation
Preserves and enhances their knowledge of Service Center procedures and services

Qualifications:

REQUIRED QUALIFICATIONS:

Education: Junior or Senior level student attending college or university advancing towards Bachelors Degree program in an IT related field OR currently enrolled in an Associates Degree program in an IT related field

Other Skills/Knowledge: Proficiency in English, both written and oral. Communication skills. Problem-solving, critical thinking, and multi-tasking skills. Customer service experience. IT work related experience. Experience with healthcare specific concepts, software, and practice

OSF HealthCare is an Equal Opportunity Employer.

Apply Now

Refine Your Search

information technology intern jobs in peoria, il

IT Service Center Internship

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for information technology intern in peoria, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected