Card Member Services Representative I
CEFCU —Peoria, IL
- $18.56 - $21.81 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Research
- Wellness program
- Health savings account
Call Center Representative Inbound & Outbound Full Time
Renewal by Andersen —Peoria, IL
- $16.00 - $16.50 an hour
- Weekends as needed
- Background check
- US work authorization
- Typing
- Paid training
- Disability insurance
Quick Apply
Substitute Meals on Wheels Driver
Neighborhood House Association —Peoria, IL
- $15 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- High school diploma or GED
- Mileage reimbursement
- Paid time off
Quick Apply
Transportation Analyst
Eteam Workforce Private Corporation —Morton, IL
- $20 - $23 an hour
- Contract
- Office
- Analysis skills
- Bachelor's degree
- Referral program
Quick Apply
Administrative Assistant
Roto-Rooter Plumbing & Drain —Peoria, IL
- $16 - $20 an hour
- Full-time
- Office
- Organizational skills
- Communication skills
Quick Apply
6d
Vehicle Delivery Driver
Carvana —Peoria, IL
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Quick Apply
4d
Delivery Driver (non-CDL)
HD Supply —Peoria, IL
- $20.50 - $23.60 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Clean MVR report
- Commuter assistance
- AD&D insurance
Personal Shopper - Sam's
Sam's Club —Peoria, IL
- $19 - $27 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
10d
Personal Shopper (In-Store)
Walmart —Peoria, IL
- $15 - $28 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Backroom Associate - Sam's Club
Sam's Club —Peoria, IL
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
10d
Stocker
Walmart —Peoria, IL
- $15 - $28 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Dishwasher
Texas Roadhouse —East Peoria, IL
- $15 - $17 an hour
- Part-time
- Entry level
- Kitchen
- Disability insurance
- Health insurance
Part Time Cashier/Budtender - Trinity Dispensary
Nature's Grace and Wellness —Peoria, IL
- From $16.50 an hour
- Part-time
- Background check
- Computer literacy
- Merchandising
Quick Apply
9d
1st Shift Warehouse Associate (Tuesday-Saturday)
KUNA MEAT CO GROUP —East Peoria, IL
- $21 - $23 an hour
- Overtime
- 18 years or older
- Basic math
- Maintenance
- Disability insurance
- Health insurance
Quick Apply
9d
Part-Time Store Cashier/Stocker
ALDI —Peoria, IL
- $18 - $20 an hour
- Part-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
Part-Time Retail Sales Associate
KOHLS —East Peoria, IL
- $15.00 - $21.65 an hour
- Part-time
- Writing skills
- Merchandising
- 16+ years old
- Disability insurance
- Dental insurance
Teammate - Footwear
DICK'S Sporting Goods —Peoria, IL
- $15 - $22 an hour
- Part-time
- Background check
- Merchandising
- High school diploma or GED
14d
Warehouse Associate
Lumber Suppliers - East Peoria —East Peoria, IL
- $20 - $24 an hour
- Extended hours
- Background check
- Microsoft Excel
- Computer literacy
- Wellness program
- Paid parental leave
1d
Parts Driver
Autohaus Of Peoria —Peoria, IL
- Part-time
- Clean driving record
- Driver's License
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
Electronics Department Associate
Walmart —East Peoria, IL
- $15 - $28 an hour
- Part-time
- High school
- Merchandising
- Entry level
- Paid jury duty
- Disability insurance
5d

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motor vehicle operators, all other jobs near peoria, il

Card Member Services Representative I

CEFCU -
Peoria, IL

Apply Now

Job Details

Full-time
$18.56 - $21.81 an hour

Benefits

Wellness program
Health savings account
AD&D insurance
Paid holidays
Dependent care reimbursement
Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft Outlook
Research
High school diploma or GED
Conflict management

Full Job Description

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?

Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Provides tier two member/internal service via phone calls, eForms, emails, and instant messages to answer questions and resolve problems regarding CEFCU’s Checking, Dividend Checking, Insured Money Market Account (IMMA), and credit and debit card programs. Researches suspicious and fraudulent credit/debit card transactions and processes disputes using vendor case management solution. Performs time sensitive cardholder maintenance including card replacement, travel plans, credit card payments, credit card balance transfers, and calculates credit card payoffs, cash advance corrections, and per diems. Evaluates transaction denials, merchant declines, and payment posting errors and analyzes risk to add/remove fraud strategy override for authorizations denied by fraud rules, escalates unusual or suspicious transaction or account situations to Fraud Prevention & Response. Maintains a proper knowledge level of regulations and CEFCU products and services through multiple delivery channels.

Provides the highest quality member experience, for both internal and external members.

Hours:
Monday - Friday: 7:30 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 3:00 p.m.

Hybrid work-from-home after successful completion of training.
Flexibility in scheduling is required. Saturdays are required with a day off throughout the week.Required: • High school diploma or equivalent. • 0-2 years’ customer service or call center experience. • 0-2 years’ experience in Card Services or a thorough, commensurate knowledge of department functions, procedures, policies, and associated Checking and card programs. • Ability to learn Excel, Word, Outlook, CEFCU Mainframe applications such as Account Information File (AIF), Automated Debit Card Approval (DBT), CEFCU Tele-Servicing System (CTI), Cross Reference File (XRF); Member Information File (MIF), Member Account File (MAF); Microsoft Office, and apply at a proficient level within 10-week training period. • Ability to learn vendor applications, including Fiserv (Hostlink, ROWnet), Harland Order Point, Mastercard Connect, Velera (mConsole, QuickAssist), and VSoft, and apply at a proficient level within 10-week training period. • Ability to resolve conflict, think critically, and respond appropriately to members in heightened emotional states. Preferred: • Prior experience in technical environment. • Good writing skills and proven ability to manage complex projects within deadlines. • Knowledge of Regulation D, E, Z and CC, credit/debit and Electronic Funds Transfer (EFT) network rules and regulations, and Electronic Funds Transfer Act (EFTA)/Uniform Commercial Code (UCC) laws. • Applicable college business courses (Accounting, Business Math, Business Finance, Law Business Communications, Economics and basic Credit or related classes).

Summary Pay Range

The anticipated starting pay range for this position is $18.56 - $21.81.

The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.

Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan – Pension

Defined Contribution Plan – 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Apply Now

Refine Your Search

motor vehicle operators, all other jobs in peoria, il

Card Member Services Representative I

Call Center Representative Inbound & Outbound Full Time

Substitute Meals on Wheels Driver

Transportation Analyst

Administrative Assistant

Vehicle Delivery Driver

Delivery Driver (non-CDL)

Personal Shopper - Sam's

Personal Shopper (In-Store)

Backroom Associate - Sam's Club

Stocker

Dishwasher

Part Time Cashier/Budtender - Trinity Dispensary

1st Shift Warehouse Associate (Tuesday-Saturday)

Part-Time Store Cashier/Stocker

Part-Time Retail Sales Associate

Teammate - Footwear

Warehouse Associate

Parts Driver

Electronics Department Associate

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