Top 457 Customer specialist Jobs in Peoria Il

Operations Assistant (Support Specialist)
Sherman's Inc. —Peoria Heights, IL
- $25 an hour
- Weekends as needed
- Background check
- Warehouse
- Organizational skills
- Health insurance
- Dental insurance
Customer Experience Specialist- Remote
Bump Health —Peoria, IL
- $34,000 - $38,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
Quick Apply
Store Team Member
Academy Sports —Peoria, IL
- $15 - $23 an hour
- Part-time
- Sales
- Merchandising
- US work authorization
Patient Services Specialist
SimonMed Imaging —Peoria, IL
- Full-time
- Background check
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Onboarding Specialist (Peoria, Illinois) $24.00-$26.00/hour
ELM Utility Services —Peoria, IL
- $24 - $26 an hour
- Full-time
- Customer service
- Office
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
2d
Patient Transport/Lift Team Specialist
OSF HealthCare —Peoria, IL
- $17.00 - $18.89 an hour
- Part-time
- 18 years or older
- BLS Certification
- Inpatient
8d
Customer Service/Sales
Home Depot —Peoria, IL
- $16 - $19 an hour
- Entry level
Food Pantry Aide
The Salvation Army Central Territory —Peoria, IL
- $15.75 - $18.53 an hour
- Full-time
- Serving
- ServSafe
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Claim Investigation Specialist I
RLI Corp —Peoria, IL
- $23.05 - $32.33 an hour
- Full-time
- Research
- Analysis skills
- Bachelor's degree
- Profit sharing
- Health savings account
Customer Experience Specialist
Bump Health —Peoria, IL
- $34,000 - $38,000 a year
- Full-time
- Communication skills
- Entry level
Quick Apply
Personal Banker
Commerce Bank —Peoria, IL
- $20.55 - $25.05 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Order Fulfillment Specialist
Bump Health —Peoria, IL
- $33,000 - $39,000 a year
- Full-time
- Warehouse
- Communication skills
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Office Coordinator
Young America Realty —Peoria, IL
- $20 - $22 an hour
- Full-time
- English
- Office
- Residential
Quick Apply
Patient Access Specialist - Peoria Plastic Surgery
Springfield Clinic —Peoria Heights, IL
- $16.86 - $23.60 an hour
- Full-time
- Surgery
- OSHA
- Computer literacy
Specialist Apparel
DICK'S Sporting Goods —Peoria, IL
- $18 - $26 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
Assembly and Test Specialist 2nd Shift
Caterpillar —East Peoria, IL
- From $23.22 an hour
- Overtime
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
1d
Inventory Specialist
Walgreens —Peoria, IL
- $17 - $20 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
6d
Cannabis Advisor - Peoria Dispensary full time
Aroma Hill Cannabis —Peoria, IL
- From $15.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Transportation Specialist
Caterpillar —Morton, IL
- $112,710 - $169,060 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
7d
Medical Receptionist/Front Desk
Lindsey Ma md —Peoria, IL
- $17 - $18 an hour
- Full-time
- HIPAA
- Organizational skills
- EMR systems
- 401(k)
Quick Apply
9d

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customer specialist jobs near peoria il

Operations Assistant (Support Specialist)

Sherman's Inc. -
Peoria Heights, IL

Apply Now

Job Details

Full-time
$25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer follow-ups
Email customer support
Maintaining an organized workspace
Phone communication
Labeling
Logistics customer service
Operations coordination planning
Incident Escalation
Inspection reporting and documentation
Key Performance Indicators
Internal employee customer service
Data management
Task prioritization
Issue tracking
Customer engagement
Data reporting support
Organizational skills
Warehouse operations
Damaged goods handling
Property damage claims
Order issue resolution
Clean workspace maintenance
Documentation Handling
Communication skills
Negotiation
Entry level
Excel data analysis

Full Job Description

Operations Assistant – Peoria Heights, IL

Starting Wage: $25/hour

Hours: 11:00am – 7:30pm

Schedule: 5-day work week, one weekend day required

In-Person, Full-Time

Benefits: Medical, Dental, Vision, Supplemental Insurance, Life Insurance, PTO, Employee Discount Program, and 401(k) plus matching after 1 year of service

Sherman's: Proudly Not Normal Since '76 (and Counting!)

Forget everything you think you know about retail. Back in '76, while the world was doing its thing, Sharon Sherman was busy building something different – a side hustle selling clocks and gifts with a whole lot of heart. Fast forward nearly half a century, and Sherman's has blossomed into four locations packed with home appliances, furniture, and mattresses.

Sure, we've grown beyond microwaves, but our family values? Rock solid. Show Concern. Have Fun. Be Helpful. Demonstrate Integrity. Show Ambition. Develop Relationships. These aren't just words on a wall; they're the fuel that keeps us going.

Now, about you.

You thrive in environments where details matter – which is probably why you are looking at an admin role in the first place.

But, unlike typical admin jobs, you want a work environment where no two days look exactly the same.

You are organized, communicative, and naturally follow through.

Most importantly, you want to help people. Your instinct is to collaborate and take care of people.

About the Role:

This is not a quiet desk job hidden in the back office.

This role sits right in the middle of our warehouse and delivery operation — a loud, fast-moving, constantly changing, non-climate-controlled environment.

In many ways, you are the Operations Managers’ right-hand person, helping keep the department organized and moving forward. You will also be joining a small, existing team of Operations Admins, working closely together to support operations.

You are one of the people responsible for making sure the day gets closed out correctly. That means making sure trucks return properly, equipment is accounted for, returned product is organized correctly, operational issues are documented, customer concerns are addressed, and unfinished details do not get ignored or passed along unresolved.

You are part operational coordinator, part accountability partner, and part customer care specialist.

When things go wrong — damaged product, home damage claims, missing paperwork, incomplete routes, upset customers, missing equipment, delivery delays — you help move the situation toward resolution instead of letting it sit unresolved.

Where Teamwork & Connection Lead to Great Work

Let's be real: "operations" can conjure up images of an impersonal environment where everyone works alone.

We're here to flip that script.

While our work is fast-paced and happens in a warehouse setting (not climate controlled), our culture is built on a strong foundation of teamwork, trust, and accountability. We believe a great workplace is a happy one, and that's fueled by people who take pride in their work and genuinely enjoy the people they work with—their teammates. We do it through a culture of direct feedback, recognition, and holding one another accountable.

What You'll Do:

Make Sure the Day Gets Closed Out Correctly: You’ll help ensure trucks are returned properly at the end of the route — cleaned out, fueled, organized, and ready for the next day. Returned product needs to be wrapped, labeled, documented, and stored correctly. Phones, keys, totes, and equipment need to be accounted for. If something is missing, incomplete, or off-track, you follow up.

Communicate Constantly: You’ll communicate with drivers, warehouse teams, sales teams, customer care, and leadership throughout the day. This role requires someone comfortable having direct conversations, following up when expectations are missed, and making sure details do not fall through the cracks.

Billing, Reporting, & Follow-Up: You’ll assist with billing, inspections, reporting, delivery documentation, operational follow-up, and tracking KPIs. Accuracy matters because small misses can create major customer problems later.

Adapt Quickly: Priorities change constantly in Operations. You may walk in with a plan for the day and have to pivot multiple times based on customer issues, delivery changes, or operational needs.

Customer Service: You’ll serve as a key point of contact both internally and externally, responding to customer communication through phone calls, text messages, and email while actively working issues toward resolution. Customers may contact you regarding delivery delays, missing product, damages, or problems that occurred during delivery or installation. You work to move the situation forward. You follow up. You communicate. You help the customer feel taken care of, even when mistakes happen.

This role also includes handling more complex customer situations, including:
- Service & Repair Coordination: Determining which issues should be escalated to our Service & Repair department and ensuring the proper information is communicated for follow-up.
- Damage Resolution: Working with customers to resolve product damage concerns, including negotiating settlements for damaged items customers choose to keep.
- Claims Management: Managing home damage claims related to deliveries or installations and helping guide the issue toward resolution in a professional and timely manner.

What We're Looking For

Strong Organizational Skills: You'll be able to prioritize daily goals, utilize technology to capture and report on completion of tasks, and help implement organizational systems in the department as you see room for improvement.
Growth Mindset: You're always looking for ways to improve and are open to feedback and help from your team.
Excellent Communication Skills: You're comfortable giving and receiving feedback and can listen to understand others' perspectives.
Customer-First Mentality: You're dedicated to proactively resolving issues for both internal and external customers.
Technological Proficiency: You should be comfortable using various software systems and Excel to manage data and generate reports.

Ready to join a supportive, driven, and ambitious team?

Then apply today!

We can’t wait to hear from you!

Equal Opportunity Employer. Pre-employment background check required.

Apply Now

Refine Your Search

customer specialist jobs in peoria il

Operations Assistant (Support Specialist)

Customer Experience Specialist- Remote

Store Team Member

Patient Services Specialist

Onboarding Specialist (Peoria, Illinois) $24.00-$26.00/hour

Patient Transport/Lift Team Specialist

Customer Service/Sales

Food Pantry Aide

Claim Investigation Specialist I

Customer Experience Specialist

Personal Banker

Order Fulfillment Specialist

Office Coordinator

Patient Access Specialist - Peoria Plastic Surgery

Specialist Apparel

Assembly and Test Specialist 2nd Shift

Inventory Specialist

Cannabis Advisor - Peoria Dispensary full time

Transportation Specialist

Medical Receptionist/Front Desk

I want to receive the latest job alert for customer specialist in peoria il

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